What to expect from me as a seller:
You have no idea what power you wield as a buyer.
You can instantly solve any problems with us with a single phone call.
We are always here to help resolve any issues.
The phone number in this auction goes to my cell phone.
I'm here to answer any question you might have.
Our auctions are for used electronics usually.
We test these devices like crazy.
Like any human process unforseen mistakes can happen.
We try to avoid them like the plague.
Because of this, there is a rare chance that an issue will happen with your purchase.
We hope you give us a chance to make it right before just opening a case and giving us negative feedback.
We will make it right every single time.
We take care of every single customer.
We currently only accept PayPal on eBay.
We expect payment within 7 days of the auction close. If payment is not made, an unpaid item case will be opened.
Small items we ship via USPS. We ship within 1 business day of receiving payment.
We ship to all military APO and FPO addresses.
Please check your PayPal and make sure your shipping information is up to date!
We will not ship to any address other than the one provided to us by PayPal.
Once the payment is made, we cannot reroute or change the address.
WE DO NOT SHIP OUTSIDE THE US!!!
Terms and Payment:
make every effort to deliver a quality product to you, the consumer.
Your satisfaction is our number one goal. In support of this, TopHat
Phones maintains on site cellular technicians and knowledgable phone
However we recognize
there will be a need for you to return a product for repair or exchange.
TopHat Phones offers a 7 day DOA warranty covering everything except
cosmetics on all of our merchandise.
We answer eBay questions during daily business hours. For post order questions, please call us
Office Hours: Monday thru Friday 8am to 5pm CST Phone# (512)200-3229