We accept Paypal, Mastercard, Visa, American Express, and Discover. Please call with your credit card information (315) 410-0050 x104. We are required to collect an 8% Sales Tax from all New York State residents. Payment is expected within 3 days of auction end. If payment is not received in a timely fashion, a non-paying buyer strike will be issued and the item will be relisted.
We will gladly combine shipping prices on multiple auctions. When you have finished bidding, please request an invoice from us. All of our shipping prices are carefully researched and non-negotiable. After your payment clears, we will ship your item within one to three business days, exluding weekends and holidays. We sell only to the US and Canada - NO exceptions. See below for more details.
Domestic orders are shipped primarily with UPS. If you'd like to ship on your UPS or FedEx account, please contact us BEFORE payment. For customers in Alaska, Hawaii, and Puerto Rico, there will be an additional fee added during checkout. All UPS shipments automatically generate an e-mail with the tracking number and are sent your Paypal address. If you don't see a message from "UPS QuantumView Notify," check your junk mail folder.
We ship all international orders via USPS. An email confirmation will be sent to you from USPS with the subject "Click and Ship." Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. We do not mark merchandise values below value or mark items as "gifts." Please allow 16 business days for delivery as it takes time to clear customs.
Pick ups are accepted Monday through Friday, between the hours of 9am and 3pm EST. Your winning auction paperwork MUST BE BROUGHT IN with you. Any palletized items being picked up will require a $30 prep fee. Items left more than 10 days will be relisted and may be subject to a restocking fee of $5.
This auction has a 7-day non-DOA (dead on arrival) return policy. This means it is guaranteed to power on when you receive it. If for some reason it does not, you can return it to us. After we have checked it against our inventory control system, we will test it, and if it's found to be defective, you full purchase price will be refunded MINUS the shipping cost. The buyer is responsible for ANY and ALL return shipping.
We do not warranty the life of a laptop battery under any circumstances, but we do our best to state in the description what we find upon testing it. Our laptops do not come with software disks, manuals, or other accessories, only what you see in the pictures. It is up to buyers to read the entire listing before bidding - we DO NOT accept returns if someone buys the wrong product, can't set it up, or doesn't have the technical ability to support it.
We are so glad you have chosen to shop with us! We have been in the computer business for over 10 years, and we strive for 5 STAR service in our descriptions, communication, shipping speed, and cost. If you are happy with your transaction, please leave us a positive detailed rating. If you do receive your item and there's a problem due to an error on our part, please contact us ASAP via eBay, e-mail, or by phone. Negative or neutral feedback is never a solution to any problem. Before leaving less-than-perfect feedback, we would appreciate the opportunity to correct the problem, and will always do our very best to resolve the issue promptly. Thank you, and happy bidding!
Bruin Computer Trading
1001 Vine St. Liverpool, NY 13088
Phone:(315)410-0050 x104 Fax: (315)410-0051
Please contact us through eBay messaging.