Orders shipped by UPS Ground. No local pickups.
Orders are processed within 2 business days and UPS Ground estimated shipping is 3 to 8 business days.
Neon sign packed with double boxes and all carriers count it MORE than 50LBs - 70LBs BALLOON shipping weight for its oversize packing.
U.S. 48 states Shiping Fees: $ 0.00 +Insurance $0.00.
Shipping by UPS is only inlucded for the 48 continental states ad physical addresses.
Excludes AK, HI, PR and APO/FPO addresses.
We do NOT combine shipping and handling.
Once you've won and submitted a cleared payment for the auction, you will receive tracking within 2 business days via email. Please allow an additional 3 to 8 business days for shipping.
Neons are extremely fragile products to ship and have a high damage rate of 30% to 40%. We take every measure to ensure your item is properly packaged and shipped, however cannot guarantee items will not be damaged.
This is why we use UPS and have insurance on the shipped packages.
You should inspect and report any issues to us within 3 business days of receipt of the item. In addition, you are required to retain the original boxes, packaging and shipping label.
Items reported to have problems without the original box(s) will not be replaced or refunded.
We are not responsible for shipping and handling damages unless you follow our specific claim and return instructions.