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Terms and Conditions We stride to provide a pleasent internet purchase experience for you.
Payment:
· 9.75% sales tax for California shipping address.
· We accept paypal payment. Credit card can be used thru paypal. Feel free to contact us if you are having trouble with payment.
Shipping and Handling:
· Typically orders are shipped out within 3 business days after receipt of payment.
· Free shipping is for all 48 U.S. States. Shipping ETA is 3 to 5 days. Sorry, we do not ship Hawaii, Alaska, PR and Canada.
· Please make sure your EBay and PayPal shipping address are same and correct. We are very fast getting the package out. By the time we received your changes of address notice, it will probably be too late to change. The buyer is responsible for all shipping charges incurred due to wrong shipping address. We really want to make your receiving the package as smooth as it can be.
Info:
· We will try to answer your question as soon as we can. Please CONTACT US before leaving negative or neutral feedback. Whatever the issue maybe, we will do our best to resolve your concerns. Feel free to contact us with any question. We will do our best to answer.
Returns:
· Friendly customer service is important. We will accept return within 14 days of you receiving the item. Upon receipt of the item and completions of our inspection, a refund will be processed. We will refund the original purchase amount. There is no restocking fee. However, we will have to deduct the actual shipping cost (normally it is under $15. Regardless of reason, buyer will be responsible for return shipping cost. If the merchandise is defective, the buyer must notify us within 5 days. We will send the replacement part at no additional cost.
· IMPORTANT: Keep all packaging, documentation, packing list, etc. that came with your order. These will be used to verify claims if there are any problem with your order. |