Who we areARE
Garden Equipment is one of the best retail and online order suppliers. For over
70 years we have been offering the best combination of quality services, vast
selection, knowledgeable staff, and competitive pricing.
Garden Equipment is your #1 source for the best and newest products in the Power
Equipment industry, and the largest inventory of items such as Lawnmowers,
Chainsaws, Weedeaters, Trimmers, Blowers, Rototillers, Replacement Parts,
Accessories, and many more,
new equipment comes with all of the factory included accessories, including a
full manufacturer's warranty, unless otherwise noted.
only post items that are in-stock and ready to ship.
is our only method of payment. Your Paypal account must be a Verified Paypal
account. Selecting "Immediate Pay" is the way to go. If you select
eCheck, it may take 2-8 days to clear Paypal.
an effort to comply with our Authorized Dealer contracts with the manufacturers
and to best control our inventory levels we reserve the right to limit
quantities or cancel orders to Resellers and Exporters.
note: Inventory is not reserved until the item is paid for.
include a phone number as UPS and our Trucking Companies require it.
prefer to ship to a confirmed Paypal address and whether yes or no we may still
contact you for additional verification.
shipments in California we are required to collect the appropriate sales tax.
taxes and duties: International shipments may be subject to import fees, duties
and taxes, which are levied once a shipment reaches the respective country, in
addition to the brokerage fees/custom clearance charges which may be imposed by
the carrier. These charges must be borne by the recipient. Concord Garden Equipment
has no control over these charges and cannot predict what they might be. Orders
shipped using eBays (GSP) "Global Shipping Platform" have already
paid their taxes and must contact eBay directly for any issues.
purchases are shipped with in 24-48 Business Hours.
Garden Equipment’s eBay store ships to all 50 states and currently all
countries unless otherwise noted.
with "free shipping" are only shipped free to the 48 contiguous
Combined shipping is available by placing all Concord Garden Equipment eBay
orders BEFORE making the Payment. eBay's new checkout offers you to consolidate
your orders to get better shipping rates.
orders must be shipped with a printed invoice included. We cannot ship orders
without the invoice or a lower value invoice. Gift Invoices can be sent if you
call us immediately after payment is made (if during business hours). No
guarantees for emails in this matter.
errors due to a bad address entered by the buyer and will not be credited for
shipping charges if returned or at all if lost or abandoned by the carrier.
supply tracking information directly to your eBay account as well as via email
within 24 hours after the shipment leaves our warehouse. Please make sure that
our email messages don't go into spam or junk. Change requests may not be
updated on eBay, please check the emails.
the first 14 days from date of receipt of your purchase you may return the
merchandise for a full money back refund, excluding any shipping charges (for
items which we offer free shipping, our standard shipping charges will be
deducted from any refund or credit).
or exchanged products must be in brand-new, mint condition. Items must be in
the original, undamaged manufacturer's packaging with all packaging materials,
including instruction booklets, packing inserts, and the blank warranty cards.
Blister Pack items are not returnable once opened. Any merchandise missing the
original Universal Product Code (UPC) cannot be returned. The manufacturer's
labeled packaging must be enclosed within an additional shipping carton. Please
do not place stickers or shipping labels on the original manufacturer's
that has been serviced or ran with gas cannot be returned, as per the
manufacturers contracts, all service to be done through them directly.
ship your parcel back to Concord Garden Equipment freight prepaid and Insured.
Sorry, Concord Garden Equipment cannot accept COD or freight-collect shipments.
Return shipping cost (the cost to send an item back to our store) is not
enclose a copy of your invoice with your return and tell us whether you would
like the item to be replaced, exchanged, or refunded.
can take up to 5 days in-house from the date we receive it to process.
returning an item, please make sure you use a shipper which provides you with
Insurance and a tracking number. Items returned without a tracking number might
take much longer to be processed.
do not require a RMA.
Returns should be shipped to:
2451 Monument Blvd
Customer Service: 1-800-715-3588
HOURS OF OPERATION
Friday: 7:30am - 5:00pm
Saturday: 8:00am - 5:00pm