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Neato is unique in the robotic vacuum market in that all they make are robot vacs. They started out in business for the sole purpose of solving the shortcomings of other brands. Most other robot vacs have high speed sweeper brush rolls, with no actual vacuum motor. Neato's vacuum motors are powerful enough to compare to better quality stick vacs. That suction power in conjunction with the very effective roller brush, gives you have a contender to replace your full size upright vacuum! Neato also has advanced navigation with their laser mapping LIDAR hardware and updatable firmware. Their bot vacs perform their job very quickly and efficiently, using an overlapping pattern in the systematic manner of a person mowing a lawn. My first Neato was the XV-11. It reliably performed in suctioning up & roller brushing in pet hair from carpeting and tile, and had enough suction force to pull in debris from slightly beyond the vac's body as it worked. I decided to replace it with the quieter and more efficient XV-21 after carefully reviewing specs and demo videos by owners and hobbyists on YouTube. Those hobbyists are battle robot enthusiasts, who for years have used the Neato chassis, with it's powerful motor, advanced circuitry, LIDAR system, memory and "all terrain" tread wheels & suspension as a sturdy, reliable base for their arena robot warriors! That says a lot right there about the quality and ability of Neato products.Read full review
Verified purchase: Yes | Condition: Pre-owned
Mine only holds a charge for an hour, so I have to do two separate rooms in the morning, and when it charges I do the rest of the house, but it has to charge again before it is finished. If you have a small house it would work good. I like the way it picks up, but it skips a lot of the floor so I have to spot clean it. I have to be here when it cleans because it gets stuck in the hallway, and under chairs. It takes an hour and a half to recharge so it takes all day for it to clean. They don't give you enough strip to lay on the floors so expect to spend some extra money if you have areas where you want it not to go.
Verified purchase: Yes | Condition: Refurbished
It took a few days to acclimate. It gets stuck more often than I had hoped. Because we have all hardwood floors in an open floor plan, hearth room, family room, kitchen, with a few 5' X 7' rugs, Neato gets "lost". I have to pick the vacuum up and move it frequently. Also it can't "find" it's way back to the docking station from the furthest point away from the station. I really can't use the schedule because I can't run it while I'm away for the afore mentioned reasons. However it is great for spot cleaning and one room cleaning. It is easy to clean after use.
Verified purchase: Yes | Condition: New
Right out of the box and fully charged the vacuum brush drive was to stiff. When I switched to the hardwood floor roller it worked fine. I suspect the bristle brush roller will work as the drive mechanism gets a little more run-in. The unit cleans well as a upkeep tool. It will be less effective as a full capacity vacuum. I have it set to twice a week and it's a good balance of light dust level in the hose and the unit's dust bin size. At once a week I would need to be there to empty the dust bin between charging sequences. Some edges and tight corners still will need use of a dry swifter type dusting.
I gave this as a birthday present to a friend who has back problems. He complained about it at first because he said it was trying to climb the furniture amongst other things. I told him I would love to have it, and that inspired him to find his learning curve with this awesome appliance. It tells you when to clean the roller brush and when to empty the dust bin. It also alerts you when something is stuck in it. Overall this is wonderful appliance! If I could, I would buy one for each of my family members and friends!!! Pros: vacuums carpet and bare floors nicely, recharges itself, no more back strain from a typical vacuum, leaves time to get other things done or relax Cons: roller brush needs to be cleaned regularly
Verified purchase: Yes | Condition: Refurbished
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