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Details about  HP Touchsmart 320-1030 All in One 20 in Touchscreen PC 2.7GHz 4GB 1TB W7 Desktop

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HP Touchsmart 320-1030 All in One 20 in Touchscreen PC 2.7GHz 4GB 1TB W7 Desktop
Item Sold
Item condition:
Manufacturer refurbished
Aug 27, 2012
US $565.99
FREE Standard Shipping | See details
Item location:
Olive Branch, Mississippi, United States


eBay item number:
Seller assumes all responsibility for this listing.
Last updated on  Jul 21, 2012 13:02:52 PDT  View all revisions

Item specifics

Manufacturer refurbished: An item that has been professionally restored to working order by a manufacturer or ... Read moreabout the condition



4 GB

Product Line:


Hard Drive Capacity:

1 TB



Operating System:

Windows 7



Operating System Edition:

Home Premium

Screen Size:


Bundled Items:

Keyboard, Monitor, Mouse, Network Card, Speakers, Wi-Fi Card

Processor Speed:

2.70 GHz



SquareTrade Seal Member

SquareTrade © AP6.0
Ecker Consulting
Newly factory refurbished, factory sealed.  No shipping to PO Boxes or unconfirmed addresses.  Free shipping applies to the 48 continental United States only.  Shipping to AK, HI, or U.S. Protectorates requires 2-day shipping.  You must select 2-Day Shipping at checkout or your order will be cancelled.  Buy-it-Now price is NOT negotiable.  Local pickup is NOT available.  Please read and understand the item's return policy and our terms and conditions prior to purchasing.

For assistance with HP TouchSmart Products (defects, DOA), please call 1-800-408-5408
Please see the manufacturer-provided information below regarding specific capabilities or features.  Note the manufacturer is solely responsible for the specifications provided.  We are not responsible for any errors, omissions, or incorrect information provided by any manufacturer.

Product number
Release date
Country/region sold in
  • United States
  • Canada
50.80 cm (20 inch) LCD panel display with touchscreen
  • Resolution: 1600 x 900 (16:9 aspect ratio)
  • Colors: 16.7 million
  • Color gamut: 72%
  • Response time: 5 ms (typical)
  • Contrast ratio: 1000:1
  • Image brightness: up to 250 nits
Figure 1: Motherboard top view
 Image of motherboard
  • Manufacturer: Pegatron
  • Form factor: uAIX: 21.8 cm (8.6 inches) x 24.1 cm (9.5 inches)
  • Chipset: AMD A55 FCH
  • Memory sockets: 2 x DDR3
  • Front side bus speeds: 4 lanes, 5GT/s per lane UMI (Unified Media Interface)
  • Processor socket: FM1
  • Expansion Slots:
    • One PCI Express half-length mini card socket (Generation 2 speed)
AMD A4 3400 Processor
  • TDP: 65W
  • Operating speed: Up to 2.7 GHz
  • Number of cores: 2
  • Socket: FM1
  • Bus speed: 4.0 GT/s HT3
Processor upgrade information
  • TDP: 65W
  • Socket type: FM1
  • Motherboard supports the following processor upgrades:
    AMD A-Series Processors 
    AMD E-Series Processors 
4 GB
  • Amount: 4 GB
  • Speed: PC3-10600 MB/sec
  • Type: DDR3-1333
Memory upgrade information
  • Dual channel memory architecture
  • Two 200-pin DDR3 SO-DIMM sockets
  • Supports DDR3 SO-DIMMs
    • PC3 10600 (1333 MHz)
    • PC3 12800 (1600 MHz)
  • Non-ECC memory only, unbuffered
  • Supports 1 GB, 2 GB, and 4 GB SO-DIMMs
  • Supports up to 4 GB on 32-bit* systems
  • Supports up to 8 GB on 64-bit systems
NOTE:32-bit systems cannot address a full 4.0 GB of memory
Video graphics
Integrated Graphics
*Integrated video is not available if a graphics card is installed.
  • AMD integrated graphics (DX11)
  • Up to 384 MB of shared memory
ModelRadeon graphics brandTDP
AMD A-Series Processors
A8-3850HD 6550D100W
A8-3800HD 6550D65W
A6-3650HD 6530D100W
A6-3600HD 6530D65W
A4-3400HD 6410D65W
AMD E-Series Processors
E2-3200HD 6370D65W
Integrated IDT 92HD91 Audio
*Integrated audio is not available if a sound card is installed.
  • Built-in High Definition 8 channel audio
  • IDT 92HD91 CODEC
  • Channels: 2.0 stereo (2 speakers)
  • Power: 2W per speaker
  • Interface: Integrated 2 channel (stereo array)
802.11 Wireless b/g/n PCI-E Mini card
Figure 2: Wireless card - top view
 Wireless card - side view
  • Interface type: PCI-e half-length mini card
  • Data transfer speeds: up to 150 Mbps
  • Transmission standards: 802.11 b/g/n
  • Supported antenna connections: 1
  • Operating band: 2.4 GHz
  • Supported security protocols:
    • WPA
    • WEP
LAN: 1000-Base-T
  • Interface: PCI Express x1
  • Technology: Realtek RTL8111E gigabit ethernet controller
  • Data transfer speeds: up to 10/100/1000 Mb/s
  • Transmission standards: 1000-Base-T Ethernet
Hard drive
1 TB
  • Size: 1 TB
  • Interface: SATA
  • Transfer rating: 3.0 Gb/sec
  • Rotational Speed: 7200 RPM
CD/DVD disc drive
Slim Tray 8x Supermulti DVD drive
Figure 3: Optical Drive
 Image of the optical drive
  • Interface: SATA
  • Data buffer memory: 2 MB
  • Write and read speeds for supported formats and disc types are shown in this table:
Formats/Disc typesWrite speedsRead speedsStorage capacity
Blu-ray DiscNot supported
HD DVDNot supported
DVD-ROM SLNAup to 8Xup to 4.7 GB
DVD-ROM DLNAup to 6Xup to 8.5 GB
DVD+R SLup to 8Xup to 8Xup to 4.7 GB
DVD+R DLup to 6Xup to 6Xup to 8.5 GB
DVD-R DLup to 6Xup to 6Xup to 8.5 GB
DVD+RW SLup to 8Xup to 6Xup to 4.7 GB
DVD+RW DLnot supported
DVD-R SLup to 8Xup to 8Xup to 4.7 GB
DVD-R DLup to 6Xup to 6Xup to 8.5 GB
DVD-RW SLup to 6Xup to 6Xup to 4.7 GB
DVD-RW DLnot supported
DVD-RAMup to 5Xup to 5Xup to 4.7 GB
CDROMNAup to 24Xup to 700 MB
CDRup to 24Xup to 24Xup to 700 MB
CDRWup to 24Xup to 24Xup to 700 MB
Memory Card Reader
6-in-1 multimedia card reader
Figure 4: View of memory card reader
 Image of card reader
Supports the following cards:
  • Secure Digital (SD)
  • Secure Digital High Capacity (SDHC)
  • MultiMediaCard (MMC)
  • MultiMediaCard Plus (MMC Plus)
  • Memory Stick (MS), including Memory Stick Pro (MS-Pro)
  • xD Picture Card (xD)
Supports the following cards with an adapter:
  • Mini Secure Digital (mini-SD)
  • Micro Secure Digital (micro-SD)
  • Reduced-Sized Multi Media Card (RS-MMC)
  • MMC Mobile
  • MS DUO
  • MS Pro Duo
Computer Case
  • Height with stand: 51.7 cm (20.3 inches)
  • Width with stand: 41.4 cm (16.3 inches)
  • Depth with stand: 20.5 cm (8.08 inches)
  • Weight: 9.2 kg (20.2 lbs)
Front of the system
Figure 5: Front of the system
1 - 20" Touch screen active area
2 - Microphone array
3 - Webcam and webcam activity LED
4 - Stand
5 - Speakers
Image of the front of the system
Back of the system
Figure 6: Back of the system
1 - Optical disk drive
2 - Kensington lock slot
3 - Wireless dongle
4 - Motherboard back I/Os (specific I/Os are model dependent)
5 - Memory card reader and other I/Os on left side
Image of the back of the system
Left side of the system
Figure 7: Left side of the system
1 - Left side ports
Image of the left side of they system
Right side of the system
Figure 8: Right side of the system
1 - Optical disc drive
Image of the right side of the system
Power Supply
External 150W
Total wattage: 150W external power adapter (100V-240V)
Output voltage: 19V
Output Amps: 7.9
I/O Ports
Left I/O ports
Figure 9: Left I/O ports
1 - Hard drive activity indicator
2 - Memory card reader activity indicator
3 - 6-in-1 Memory card reader
4 - Two USB ports
5 - Microphone jack
6 - Headphone jack
Image of left I/O ports
Back I/O ports
Figure 10: Back I/O ports
1 - Activity indicator
2 - Power connector
3 - LAN (ethernet)
4 - Four USB 2.0 ports
5 - Audio port
Image of back I/O ports
Keyboard, mouse and input devices
HP Wireless Keyboard with Beats key
Figure 11: Top view of keyboard
 Image of keyboard
  • Interface: USB receiver
  • Effective distance: 10 meters
  • Dimensions:
    • Length: 460 mm (18.1 inches)
    • Width: 157.4 mm (6.19 inches)
    • Height: 32.8 mm (1.29 inches)
    • Weight: 0.61 Kg
  • Special buttons:*
    • Standard
    • Beats key. The Beats key turns on the Beats function, which is a type of bass sound quality for the speaker.
    • *Buttons are not configurable
HP wireless mouse
Figure 12: Top view of mouse
 Image of mouse
  • Interface: wireless USB dongle
  • Buttons: left, right, and clickable scroll wheel
Figure 13: Webcam with array microphone
1 - Microphone array
2 - Web camera
3 - Activity LED
Built-in webcam and array microphone located at the top of the computer.
  • Camera: 1280 x 720 with low-light enhancement
Titles that shipped with PC
NOTE:HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software CategorySoftware TitleRecovery Manager: Program Reinstallation
Operating System
  • Microsoft Windows 7 Home Premium (64-bit); Service Pack 1
  • No
  • HP TouchSmart Magic Canvas 5.0
  • Yes
CD/DVD Burning
  • Cyberlink Power2Go
  • Yes
Entertainment, Music & Games
  • Windows Media Center (for CD/DVD playback)
  • HP Beats Audio
  • HP Games
  • Microsoft Touch Pack with Surface Globe
  • NHL Game Centre Live (Canada models only)
  • No
  • No
  • No
  • Yes
  • No
  • Microsoft Office Starter 2010
  • PDF Complete
  • No
  • Yes
Imaging, Photography, Video & Film
  • HP Webcam
  • Yes
  • HP MyDisplay OSD
  • Yes
  • Norton Internet Security 2012 (60-day security update subscription)
  • Norton Online Backup (30-day trial)
  • Yes
  • No
  • HP Help & Support Center
  • HP Support Assistant
  • HP Update
  • HP Vision Hardware Diagnostic Tools
  • No
  • Yes
  • Yes
  • Yes
  • HP Recovery Manager
  • No
Networking & Internet Solutions
  • Microsoft Internet Explorer 9
  • Adobe Flash
  • HP Linkup
  • No
  • Yes
  • Yes
NOTE:This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.

Terms and Conditions of Sale
Please read the following terms and conditions of sale. Your purchase constitutes your acknowledgment and acceptance of these terms and conditions.

Features and Specifications

All of our detail information is provided by the manufacturer. While we make every attempt to verify information provided by a manufacturer, we are not responsible for erroneous specifications, claims, or information provided by any manufacturer.

Shipping Policy and Information

Except in rare instances all orders are shipped in 24-48 hours. In most cases orders received before 2:00 PM Central Time are processed and shipped the same day. All shipping quotes include insurance unless stated otherwise. Offers of free shipping are to the 48 contiguous United States only. Buyers from Alaska and Hawaii may use 2-Day expedited shipping during checkout. Likewise, buyers from Puerto Rico and some other U.S. Protectorates may use 2-Day expedited shipping to calculate their shipping costs. These are the only methods available for shipping to these regions. We do not offer USPS shipping to these regions. The calculated shipping costs will be checked for accuracy after your order is placed and we will contact you if there are any discrepancies. Shipping costs (including expedited shipping costs) are not refundable and return shipping costs for any product returns are the responsibility of the buyer.

All purchases are generally shipped via FedEx Ground/Home Delivery (UPS shipping calculations are made on the eBay site for 2-day and 3-day shipping, the costs are roughly equivalent to FedEx prices. In some cases USPS priority mail (or Media Mail in the case of Half.Com purchases) will be used. All purchases must be shipped to a Pay Pal confirmed shipping address. All items are shipped insured and insurance is included in any shipping costs or free shipping offers. If you require a different shipping method, please contact us BEFORE making your purchase (an additional charge may be required for special shipping requests especially in the case of items with free shipping). Orders placed to unconfirmed addresses may be canceled.

We do not ship to P.O. Boxes or international addresses at this time. Any inquiries regarding shipping to other countries will be ignored. Orders submitted for international shipping will be canceled. We may at our option ship to domestic freight forwarding companies, however the following policies and terms apply.

  • The item must be shipped to an address confirmed by Pay Pal (meaning the freight forwarder must be listed as a verified address).
  • Once an item has reached a freight forwarder and been signed for, the freight forwarder is responsible for the item at that point.
  • Any and all damage claims must be made before the item is forwarded. No damage claims will be honored after the item has been shipped overseas.
  • The 90-Day warranty on any refurbished items may be voided. For example, all refurbished Apple product carries a 90 day warranty which is voided by this procedure. Refurbished Acer, HP, Lenovo, Sony, Toshiba, Ergotron, LG, and Samsung product is subject to the manufacturer's warranty policies. Please contact the manufacturer for information regarding service for US products removed from the United States.
  • Ecker Consulting LLC also reserves the right to refuse service to parties located in states or countries where export of its products is considered illegal by the U.S. Government. This includes items which are forwarded by a freight forwarding company.

We do offer expedited shipping upon request for an extra charge. Please contact us with your requirements and address and an estimate will be provided. Any additional costs for shipping must be made before the item will be shipped.


PayPal is the only accepted method of payment for purchases made on eBay. Requests for other forms of payment will be ignored. Payment at the time of purchase is required for most items and payment within 48-hours is required for ALL items. Any purchase not paid for within 48-hours may be canceled. Non-paying bidders/buyers may be sanctioned according to eBay policies.


Q: What does "Refurbished" or "Recertified" mean?

A: A refurbished/recertified product is any product which has been returned to the manufacturer for any reason. Reasons may include (but are not limited to) defects, buyer's remorse returns, product dissatisfaction, wrong product, wrong color, etc. All factory recertified systems are tested and repaired if necessary by the manufacturer, then repackaged and sealed at the factory. We do not have any way of knowing why an individual item was refurbished so please do not ask "why was this item refurbished?" Also, like new products, because these items are sealed by the manufacturer, we do not open, test, or otherwise inspect factory refurbished products. All factory recertified products carry a manufacturer's warranty in case of defect or DOA and all warranty issues are handled directly by the manufacturer. If the product has been opened it is considered an "open item" if it is returned regardless of functionality.

Q: What condition can I expect with refurbished/recertified products.

A: Unless otherwise noted, you can expect all factory refurbished products to be in excellent to like new condition. The case should be free of cracks, dents, and severe scratches or wear. The displays on all laptops or all-in-one PCs will be fully functional without scratches. The manufacturer's warranty policy shall apply to all "dead pixel" issues. Because "condition" is a heavily subjective term, we cannot warranty cosmetic condition and will not refund or replace based on an inconvenient scratch on the case. If you receive a factory recertified item that appears to be damaged, please see our shipping policy for information on processing a damaged shipment.

Q: What does "Scratch & Dent" mean?

A: "Scratch & Dent" products are another type of refurbished/recertified product where obvious cosmetic damage is present. Scratch and Dent products are clearly marked as such and all sales on these products are final. These products may have varying amounts of damage which may include scratches, dents, cracks, etc. These products are however fully functional and carry a manufacturer's warranty. Because they come sealed from the manufacturer, we do not have any way to determine exactly what damage may be present, nor do we open and detail the damage of individual systems.

Q: If I don't like an item can I return it?

A: Please see the return policy for the individual item to see whether returns are accepted on that item. As a general rule all unopened new and refurbished products may be returned for a full refund. Any opened new or refurbished returns (defective or otherwise) requires a 15% restocking fee. All used items are typically sold As-Is. Please see our return policy for full details.

Q: My new or refurbished item is missing some of the included accessories or one of the included accessories is defective. Can you send me a new X?

A: All claims for missing accessories should be directed to the manufacturer. We do not stock replacement accessories for any products.

Q: I just bought a X and it doesn't seem to be working right.

A: If you are having difficulty with your purchase and believe it is defective, please contact the manufacturer directly. In most cases, manufacturers can provide you with cross-shipping services, expedited shipping for a replacement product (or missing accessories). This is the fastest way to resolve issues with defective items. We may at our option provide limited technical support but the final determination as to whether a product is defective or not shall be by the manufacturer.

Return Policy

In order to keep our prices competitive, we require a 15% restocking fee on all opened returns. We want you to be satisfied with your purchase so if you have any questions about the product or our policies, please contact us before purchasing. Please contact us for an RMA number before returning an item. Any item returned without an RMA number or returned to an address other than the provided return address may be disposed of without refund. Customer damaged items are not eligible for return. Returns must include all accessories included at the time of purchase. An additional fee may be assessed for any missing items in addition to the 15% restocking fee. Unless other arrangements have been made, return shipping costs (including insurance) are the responsibility of the customer.

We do not accept returns on opened media (CDs, DVDs, software, movies, or depleteable items like ink and toner cartridges). We may, at our option and depending on inventory availability, exchange defective software for same title.

Please inspect and test all items immediately when they arrive. The time period for warranty coverage is calculated from the date of shipment and is final. We are not responsible for items opened and inspected after the warranty period has ended.

CPU and Motherboards

CPUs and Motherboards are only eligible for return for replacement with same item. In the event that no replacement stock is available, a refund will be given minus a 15% restocking fee.

Defective Items

All of the new and manufacturer refurbished products we sell carry a manufacturer's warranty of at least 90 days. In the event you should receive a defective item, please contact the manufacturer to have the item repaired or replaced under the manufacturer's warranty.  For HP TouchSmart Products, please call 1-800-408-5408.  For all other HP and Compaq consumer products, call 1-800-474-6836.  Once the defect has been verified, a prepaid shipping label and shipping materials will be provided for you to return the system for repair or replacement.  HP *REQUIRES* the end user contact them directly for support.  If the manufacturer will not assist you with your problem, or you have other concerns, please contact us directly.

Used Items

Unless specifically stated otherwise, all used items are considered sold-as-is and are not eligible for return.

Damaged Shipments

Please inspect your item immediately upon receiving it. If you find obvious shipping damage, refuse the shipment and contact us within 24 hours. If you find concealed damage upon opening your product, please contact the carrier (UPS or FedEX) and attempt a post-delivery refusal return, then contact us as soon as possible.

SquareTrade © squaretrade warranty v2.0



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