HP DV2000 DV6000 DV9000 LAPTOP REPAIR BACK TO LIFE!!!!!

THIS REPAIR IS FOR DV2000 SERIES DV6000 SERIES AND DV9000 SERIES TX1000 SERIES ONLY FOR INSTANCE IF YOUR EXACT MODEL NUMBER IS DV9514US OR DV9xxxxx THAT IS CONSIDERED A DV9000 SERIES

ALL OTHER BRANDS AND MODELS PLEASE CONTACT US

WE DO HAVE A PAY LATER OPTION, PLEASE CALL FOR DETAILS

F.I.I.
150 WOODFIELD RD
W. HEMPSTEAD NY 11552
516-581-0121 FRED
WE DO NOT ACCEPT TEXTING

PLEASE INCLUDE:
NAME
NUMBER
EBAY ITEM NUMBER
PURCHASE DATE
ON A PIECE OF PAPER

PLEASE PACK WELL!!

UPS, USPS AND FEDEX WILL NOT PAY OUT AN INSURANCE CLAIM IF THE ITEM IS POORLY PACKED.

WE REALLY, REALLY FEEL BAD WHEN WE HAVE TO CALL A CUSTOMER AND TELL THEM THAT THEIR SCREEN HAS CRACKED. IT'S LIKE WE ARE TELLING SOMEONE THAT A RELATIVE HAS DIED

THE FOLLOWING ARE SOME DEFINITE PACKING NO, NO'S.

IF YOU CAN FEEL A CORNER OR EDGE OF YOUR LAPTOP THROUGH YOUR PACKING MATERIAL YOUR SCREEN WILL CRACK

IF YOU CAN FEEL YOUR LAPTOP FROM THE OUTSIDE OF THE BOX YOUR SCREEN WILL CRACK

SHAKE THE BOX IF YOUR LAPTOP SHIFTS YOUR SCREEN WILL CRACK.

IF YOU USE A PRIORITY MAIL BOX YOUR SCREEN WILL CRACK. THEIR BOXES ARE NOT BIG ENOUGH PERIOD!!!

IF YOU PRESS THE TOP OF YOUR BOX AND IT HAS AN INCH OF MORE GIVE YOUR SCREEN WILL CRACK

YOUR SATISFACTION IS OUR NUMBER 1 PRIORITY. NOT BECAUSE OF FEEDBACK BUT BECAUSE YOU WOULD NEVER REFER SOMEONE ELSE TO US IF YOU HAVE A BAD EXPERIENCE. IT IS ALSO JUST GOOD BUSINESS. SO THE FOLLOWING WILL KEEP OR TRANSACTION RUNNING SMOOTHLY.

COMMUNICATION

• Unlike most sellers we have our phone number listed in plain site for the world to see. this should always be your first form of communication with us. If we do not answer, leave a message and we WILL call you back in a reasonable amount of time. Also if I were about to send MY laptop to someone I would like to know I could call them
•  Email us ONLY through eBay's email system for 2 reasons. 1. for every transaction we get numerous emails from eBay and your email will get buried. 2. All emails are kept in a nice neat time line.
• Call us, do not email us with questions about this ad for 2 reasons. 1. no matter how thorough you think you are explaining your problem, we will usually have a question for you about something you missed. 2. Because of reason 1, emailing back and forth  can take days to get an answer that can otherwise be done in 1 few minute phone call.
• English is our only language (I am trying to learn Spanish, it is like teaching an old dog new tricks) so if you speak another language email through eBay would be your best bet. So if you are using a translating software to communicate, let us know and we will accommodate you as best we can.
• PROVIDE US WITH A PHONE NUMBER THAT YOU CAN ACTUALLY BE REACHED ON DURING DAYTIME HOURS. ONCE WE CALL YOU THAT MEANS YOUR LAPTOP IS ON OUR BENCH AND WE NEED TO ASK YOU A QUESTION BEFORE WE CAN PROCEED. AT THAT TIME YOUR LAPTOP IS DEDICATED TO THAT BENCH FOR 1 1/2 HOURS. IF WE CANNOT CONTACT YOU. YOUR LAPTOP WILL BE PUT BACK INTO OUR ROTATION AND WILL NOT BE ABLE TO BE LOOKED AT FOR ANOTHER DAY OR 2. SORRY BUT THESE REPAIRS ARE TIME CONSUMING AND WE CANNOT TIE UP A BENCH ALL DAY WAITING FOR YOU TO CALL

TYPICAL SYMPTOMS THIS REPAIR COVERS

SEE NOTES IN BLUE FOR EXCEPTIONS AND FREE TIPS TO HELP YOU SELF DIAGNOSE YOUR PROBLEMS

• POWERS ON, QUICKLUANCH LIGHTS ARE LIT  AND THERE NO HARD DRIVE ACTIVITY BUT NOTHING ON SCREEN.
  (NOTE: IF YOU HAVE THIS SYMPTOM AND YOUR HARD DRIVE LIGHT HAS CONTINUOUS ACTIVITY, YOU MAY HAVE A BAD SCREEN OR INVERTER WE ALSO REPAIR THESE ISSUES FOR THE SAME LABOR PRICE )

• POWERS ON AND OFF OR POWERS ON THEN SHUTS OFF PERIOD.
  (NOTE: ABOUT 20% OF THE TIME THIS SYMPTOM MEANS YOU MAY ALSO NEED A CPU AS WELL AS THE REFLOW REPAIR. CPU'S TYPICALLY COST 25.00-35.00 additional)

• NO WI-FI OR WI-FI CARD HAS DISAPPEARED FROM DEVICE MANAGE, this is usually the first symptom

• DVD DRIVE NOT RECOGNIZED..
  (NOTE: THIS SYMPTOM IS RARE BUT WE HAVE SEEN IT. SOME TIMES A BAD DVD DRIVE IS JUST A BAD DVD DRIVE)

• SCREEN COMES UP AS A CLOUD AND FADES AWAY

• PIXILATED OR SCRAMBLED SCREEN.

WHAT WE DO FOR THESE ISSUES
ONCE WE OPEN YOUR BOX WITHIN 1-5 BUSINESS DAYS

• Completely disassemble your machine and remove the motherboard.

• reflow your gpu with a real IR machine

• clean your fan and heat sink

• add arctic silver grease

• use a real copper shim made for us exclusively not  a penny. we have different sizes for different machines.

• of course re-assemble your machine

• What most people seem not to mention and we do is run it on a burnin test for several hours while monitoring your gpu temperature. this test runs your machine at 100% cpu and gpu load for several hours. as a free bonus this test software will be left on your machine to use in the future, we paid 50.00 for the license for one of them. we do this to make sure your machine runs at the proper temperature limits before we ship back to you. lots of sellers doing these repairs just get them going and ship them out.....shame on them. Ironically these are the sellers promising 1 day turnarounds. We are thorough repair shop not a fast food drive through.    

IF YOUR MACHINE CANNOT BE FIXED WITH A REFLOW. YOU WILL NEED A MOTHERBOARD. IN SUCH A CASE YOUR OPTIONS ARE:

 AS A COURTESY  WE WILL DIRECT YOU TO WHERE TO BUY IT IF IT IS AVAILABLE, YOU CAN PURCHASE IT AND HAVE IT SENT DIRECTLY TO US. WE ARE NOT AFFILIATED WITH ANYBODY SELLING MOTHERBOARDS SO YOU CAN GET IT ANYWHERE YOU WANT AND SEND IT TO US. WE WILL INSTALL IT AT NO EXTRA CHARGE. MOTHERBOARDS TYPICALLY GO FOR AROUND 79-165. IT SHOULD BE BOUGHT FROM AN AMERICAN BASED SELLER BECAUSE IF THEIR IS A WARRANTY ISSUE IT WILL TAKE FOREVER TO REPLACE.

IF YOU CHOOSE NOT TO REPLACE THE MOTHERBOARD WE REFUND YOU LESS 35.00 FOR DIAGNOSTICS AND SHIPPING IT BACK TO YOU

WARRANTY

90 DAYS LABOR ONLY STARTING THE DAY YOU GET YOUR LAPTOP BACK

30 DAYS LABOR ONLY IF IT HAS BEEN WORKED ON BY SOMEONE ELSE STARTING THE DAY YOU GET YOUR LAPTOP BACK

CUSTOMER RESPONSIBLE FOR ALL WARRANTY RELATED SHIPPING

IF WE FEEL YOUR PACKAGING WILL PUT YOUR COMPUTER AT RISK WHILE SHIPPING BACK TO YOU WE WILL RE-PACK IT PROPERLY.

INSURE YOUR MACHINE. WE ALWAYS INCLUDE 200.00 INSURANCE FOR REPAIRED AND 150.00 FOR NOT REPAIRED BUT AS I SAID BEFORE. UPS, USPS AND FEDEX DO NOT PAY OUT ON POORLY PACKED ITEMS NOR DO WE

OUR MOST ASKED QUESTIONS

Q. HOW LONG WILL IT TAKE YOU TO REPAIR MY LAPTOP?

A. IT DEPENDS ON THE WORK LOAD IN OUR SHOP THAT IS AHEAD OF YOU. 1-5 BUSINESS DAYS UNTIL WE OPEN AND FIX YOUR UNIT (VERY TYPICALLY 3 BUSINESS DAYS)

Q. WILL THIS FIX MY MACHINE PERMANENTLY?

A. UNFORTUNATELY ANYONE THAT SAYS YES TO THAT IS LYING OR JUST DOESN'T KNOW WHAT THEY ARE TALKING ABOUT. THIS IS FOR 2 REASONS. 1. SIMPLY PUT, THIS IS A MANUFACTURERS DEFECT. THE WAY THE GPU WAS AFFIXED TO THE MOTHERBOARD, 2. THE FAN HEAT SINK CONFIGURATION AS WELL AS THE POSITIONING OF THE AIR INTAKE.

P.S. THIS IS BY NO MEANS JUST AN HP PROBLEM. WE HAVE SEEN THIS IN ALMOST EVERY BRAND  OF LAPTOP EVER SINCE MULTI CORE CPU'S IN COMBINATION WITH HIGH MEMORY VIDEO CARDS HIT THE MARKET. SHORT LIVED LIFE SPANS OF LAPTOPS HAVE BECOME AN ACCEPTED INDUSTRY STANDARD. TENS OF THOUSANDS OF LAPTOPS HAVE THESE  ISSUES (DEFECTS) YET MANUFACTURERS HAVE BEEN ABLE TO DODGE RECALLS. IF THESE WERE BABY CRIBS AND 1 CHILD GOT HURT THERE WOULD BE A WORLD WIDE RECALL

Q. IS THERE A WAY TO MAKE MY LAPTOP LAST LONGER?

A. A BIG FAT YES. IF YOU GET IT REPAIRED BY US, SOMEONE ELSE OR YOU JUST WANT TO MAINTAIN YOUR LAPTOP THAT HAS NOT YET BROKEN. THE FOLLOWING FREE ADVISE CAN ADD YEARS TO THE LIFE OF ANY LAPTOP. MOST LAPTOPS AIR INTAKE IS ON THE BOTTOM THUS MUST BE KEPT UN RESTRICTED. IN OTHER WORDS IT'S ALL ABOUT...AIR AIR AIR. BLOCKING YOUR AIR INTAKE IS LIKE PUTTING A PILLOW YOUR FACE. SO DO THE FOLLOWING

1. USE YOUR LAPTOP ON A HARD FLAT SURFACE, EVEN PROP IT UP ON A DVD COVER FOR EXTRA AIR CIRCULATION.

2. DO NOT USE IT ON YOUR LAP. IRONICALLY THE AIR INTAKE IS USUALLY LOCATED RIGHT WHERE YOU WOULD PLACE IT ON YOUR LEG...NO KIDDING LOOK FOR YOURSELF, YOU WILL PROBABLY lol

3. DO NOT PLACE IT ON A PILLOW, COUCH OR ANY OTHER CUSHIONED AREA. REFER TO ITEM 1 PLUS THEIR IS A "LINT" EFFECT AT THE AIR OUTPUT . IF YOU WERE TO TAKE APART THE INTERNAL FAN  YOU WOULD SEE COLLECTED FIBERS EXACTLY LIKE THE LINT COLLECTOR IN YOUR DRYER EXCEPT IT IS WORSE, FREE FLOWING AIR IS WHAT YOUR LAPTOP NEEDS TO LAST LIVE. THE LINT COLLECTOR IN YOUR DRYER WILL JUST COLLECT MORE  LINT WHILE YOUR DRYER CONTINUES TO WORK. NOT SO WITH YOUR LAPTOP.

4. GET RID IF THE "LINT". WE FIND THAT 80% OF THE TIME THAT THE DEFECT WAS BOUGHT OR ON BY OR ACTIVATED BY THE LINT EFFECT. FIND YOUR AIR INTAKE BY USING A SMALL STRIP OF PAPER AND PLACE IT NEAR THE VENTS WHEN IT STICKS THAT IS YOUR INTAKE (USUALLY LOCATED ON THE BOTTOM OF THE MACHINE) VACUUM OUT THAT AREA ONCE A WEEK. IF YOU WAIT LONGER AND THE DUST BUILDS UP "LINT" IT IS HARDER TO GET OUT. THE MORE POWERFUL VACUUM THE BETTER. 

5. GET A LAPTOP FAN. IF FOR NOTHING ELSE IT WILL PROVIDE YOU WITH A FLAT SURFACE WHILE YOU USE YOUR LAPTOP ON SOFT AREAS

6. RUBBER FEET ON THE BOTTOM OF THE LAPTOP. THESE SEEMINGLY UNIMPORTANT RUBBER. FEET THAT FALL OFF MOST LAPTOPS ARE ACTUALLY QUITE IMPORTANT AS THEY ARE ENGINEERED TO GIVE YOUR LAPTOP JUST ENOUGH ROOM TO BREATH PROPERLY ON A FLAT SURFACE. YOU WOULD THINK THEY WOULD ENGINEER A WAY FOR THEM TO STAY ON LONGER BUT THEY DON'T. YOU CAN BUY SOME ONLINE OR I BELIEVE  IN HOME DEPOT