Buying this item is easy! Simply click the eBay "Buy it Now" or "Commit to Buy" button in the listing. Once you are in the checkout page, simply follow the instructions from there to pay for the item and we will start preparing your order.
We accept PayPal as our preferred payment for items won or purchased on eBay. Please contact us for other form of payments.
Local Customers are welcome to pick up.
PLEASE BE ADVISED CONCERNING E-CHECKS: We will ship all items after we have been notified by PayPal that the payment has been cleared. This is the PayPal policy on ALL e-checks. View their web site regarding this policy. We will not ship any item until the e-check clears! IT MAY TAKE UP TO 7 DAYS, OR IN RARE CIRCUMSTANCES MORE TIME FOR THE E-CHECK PAYMENT TO CLEAR. Please Note: Payment for auction items must be submitted within 7 days of auction close. If payment is not received in 7 days, eBay will automatically open non paying bidder case, and the sale will become void. The winner will lose all rights to the item ended and bought.
We make every effort to process orders in the sequence we receive them. Please allow us to properly test and make sure everything works before we ship. It should not take us more than 24-48 hours excluding weekends and US holidays. We will notify if there is any delay. You will receive tracking once we ship.
Please email us before payment if you want to upgrade to expedited service. We can ship by USPS or UPS Express services for the cost difference over to UPS ground.
Local pick-ups are always welcome with no extra handling charges.
International orders are welcome. However, we are NOT responsible for your country's custom duty and taxes.
New - Brand New, never used or installed. May or may not come in the original packaging.
Refurbished - Refurbished by factory and restored to factory settings. Unit has been cleaned, tested and every major function must work. Our refurbished items may be used prior to refurbishing. There may be some minor scratches and blemishes from previous usage. We guarantee there are no cracks or other significant damages unless otherwise specified in item's detail condition.
Used - Pulled from working environment. All our used laptops and parts are tested and sold in working condition. May show signs of usage. But we make sure products are cleaned.
Pictures may be stock photos. They represent the similar models of what we are selling and have similar look and condition. They may or may not be the images of the actual item you are bidding on or buying.
A 30-day warranty from the date of arrival is provided on all products unless otherwise specified in the item description.
No returns will be allowed for products that are damaged while in Customer's possession or control.
Restocking Fee Information:
Unless the product is defective (as reasonably determined by CPMatrix) or the return is a direct result of our error, we may charge restocking fees of up to 15% of the purchase price.
We value your feedback and comments.
If you are 100% satisfied, please leave us a five star (*****), positive feedback. If you are not satisfied with the purchase, please contact us and give us a chance to correct the issue. We will provide the excellent customer service you deserve. Together let's make eBay fun and easy to shop while saving $$$!!!
We instantly leave positive feedback to all customers once payment is received.
Customer may return the Products within 30 days from the date of shipment and obtain a credit or refund of the purchase price less shipping and handling and any applicable restocking fees (as detailed below).
To Return the Product:
Please contact us for a Credit Return Authorization number.
- Unless the product is defective (as reasonably determined by CPMatrix) or the return is a direct result of our error, we may charge a restocking fee up to 15% of the purchase price.
- Customer must ship the Products to us in their original packaging and insure the shipment or accept the risk of loss or damage during shipment, all of which shall be at Customer's expense.
- To be eligible for return, the Products must be in same condition as when shipped to Customer and all of the manuals, diskettes, power cords, software and other items shipped with the Products must also be included.
We at CPMatrix thrive our excellence by providing refurbished laptops and consumer electronics products at reasonable prices. Our products are refurbished to factory standards usually done by the manufacturer or reputable third party refurbishing company. We are resellers and we do not do refurbishing in house. We provide products and customer service. We like to hear from you.
If you are a reseller and wholesale buyer who would like to buy a large quantities usually more than 10, please contact us at 512-535-1908. You can also email us through "Ask a question" at the bottom of eBay item page.
Should you need any assistance with your order or need prompt attention, please call us at 512-535-1908 or email through "Ask a question" at the bottom of eBay item page. Usually email will have a faster response. Please have your eBay user ID or item ID ready.