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Return Policy
All sales come with 30-day no reason return unless advertised differently and lifetime limited warranty (Please read through our warranty page for the detail.) If the item you have ordered is defective, does not fit or unsatisfied quality, please contact us. We will replace the problem item for you with an item of equal or greater functionality. In the event a suitable replacement is not available, a refund will be issued in the form of the original payment method or a check (the refund amount will not include all of the insurance, transaction, shipping or any installation fee). Buyer is responsible for all return shipping cost.
Return Procedures
Before you are willing to return your item request exchange or refund, please email us and provide completed information. It will help us follow your case and send out the correct replacement immediately. Secondly, read all of our return policy carefully. The return policy has already noticed on both auction page and our policy page. All returned item MUST obtain a Return Merchandise Authorization (RMA) Number issued by us before returning. RMA number must be clearly written down on the box/package. All return item must be returned and arrived within 7 days after RMA number is issued. Packages unauthorized return will be refused. Any missing information may affect replacement send out or refund processing time. Please click “here” and follow the return procedures step send back the problem item.
Disclaimers
Light Trend makes no representation or warranty regarding third-party products or services. Our company is not responsible for any merchandise accordance with the following terms:
Light Trend is not responsible for any losses in the mail while returning returned merchandise. Merchandise should be properly packed and insured for the full amount of purchase. Any used item will be refused and/or returned.
Professional installation for all items is always recommended. Buyer assumes all risk on installation and usage. No exchange will be issued on products that have been damaged or improper use in any way. Light Trend is not responsible for any consequential damages, damages to property, damages for loss of time, loss of profit, loss of income, any costs of installation or modification, cost of shipping and handling, or any other incidental damages. Parts are aftermarket and are intended for off road, show/static display or racing vehicles. Please check with your local DMV concerning legality with your state. Some product may claim SAE/DOT compliance; we cannot assume responsibility for such claims. Please check your local laws and/or license mechanic research the parts you wish to purchase to insure they are the correct items you want to purchase.
We try hard to serve our customers better than anyone else. We wish you could accept all returns without any questions or limitations, but that is just not possible. Thank you for honoring these return policies, so that we can continue to bring great products to you! Please visit our eBay store for more policies detail.
Customer Service:
Monday to Friday 10:00am to 5:00pm Pacific Time U.S. (Except Holiday)
If you have further inquires, contact us through "eBay Messages"
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