HAND PAINTED FISH REPLICAS LARGE MOUTH BASS NORDQUIST'S STUDIO 18" 

Britetoys Selling Policies

 Please if you have a problem with your item or are not satisfied with the condition, please, 

 contact us, and we will make every effort to resolve the issue fairly.

                                                                               Thank you for shopping @ Britetoys.

Payment

We accept PayPal, and PayPal accepts VISA, MasterCard, Discover, American Express, and bank accounts. You must pay within 24 hours or contact us for needed changes.

Combined

Shipping

We combine shipping on multiple orders. All items must be paid with a single payment for the combined shipping rate. You will be charged the full shipping charge for each item if separate payments are made.

Shipping

Packages ship via First Class Mail, Priority Mail, Media Mail, Parcel Post, or UPS Ground depending on the weight, size, and contents of the package.  We do not use shipping cost to make money on the products we sell, but please understand the cost of shipping with USPS and UPS keeps going up. 

We strive to ship every item we sell as quickly as possible within 24 hours. Unfortunately, we have no control over what happens to a package once it leaves our facilities. The majority of domestic packages will arrive within 2-10 business days. It is a rare occurrence but occasionally packages will be lost. We will work with you to resolve the issue.

All Illinois buyers will be charged 8% sales tax.

Delivery

Please allow 1-3 days before an item is shipped.  Please let us know immediately if you need your item fast. Tracking numbers are available for USPS Priority Mail shipments and UPS shipments. Overnight services are available for some items; please contact us before requesting this service.

Refunds & Returns

DAMAGED ITEMS: Refunds/Exchanges will be given if your item arrives damaged. You must cooperate with USPS or UPS if there is an insurance investigation. You will be covered for both the purchase price and shipping charges.
DISSATISFIED: Please remember that most of our items are collectibles and may have some wear on them. We try to give the best description. If there is a problem and we have missed something, contact us.  Your satisfaction is important to us. If you are not happy with the item, you can return the item for a full refund. Alternatively, you can keep the item and negotiate a refund up to 50% of purchase price.  Shipping charges will not be refunded unless we agree to it.

International Shipping

IMPORTANT:  We cannot guarantee safe arrival of items when shipped internationally, even with purchased insurance. If your item arrives, damaged, we will refund the purchase price of the item, but we cannot refund the shipping charges. Please understand this risk before purchasing. Import duties, taxes and change (typically collected upon delivery or pickup) are the buyer’s responsibility and are not included in the item price or shipping charges. Please check with your country’s customs office prior to bidding/buying to determine what these additional costs will be.

Contact 

Britetoys

If you have any questions, please feel free to contact Britetoys by e-mailing us, using eBay's Message Center.  We will answer all e-mails within 24 hours or phone us at 847-540-0025 Monday through Friday - 9:30 a.m. to 4:30 p.m. (Central Time). Britetoys is a subsidiary of Twinlights Inc.