All sales are final. Your have responsibilites to inspect all items immediately upon arrival. Return or Exchange is only accepted with 14 days of delivery regarding of any reason.
Return item must be unused and undamaged. Retrun item should be carefully packed(in original packing or with your own secured packing) and insured for the full purchase price and shipped via a traceable means(UPS, FedEx, etc) We will carefully inspect returned items before issuance of refund, credits, or exchanges. We reserve the rights to determine if an item is defective and/or sent incorrtly. RMA number need to put outside of the packge or return item will be refued. Please contact us for RMA.
For reporting defective item, you may need to submit digital photo(s) nad proof of professional installation along with your apllication as well. You must email us and get RMA# before attempt to return item. Return item must be in complete packge. Missing or incomplete package maybe subject to 20% restocking fee.