Payment
We only accept Pay Pal for Payment. All payments must be received within 10 days to avoid an automated payment reminder through EBay. So please pay promptly, and remember, that should you receive a payment reminder case at day 11, it automatically closes when the item(s) are paid for.
Shipping
USA Only Shipments
Sorry, but due to $1000's of dollars being lost at International Customs, we no longer can afford to ship internationally. Orders in the states will generally be shipped within 48 hours of receipt of your payment (except weekends) and your purchase(s) will be sent out United States Postal Service 1st Class Mail with tracking # and delivery confirmation for $5.99. Insurance is included in the $5.99 charge for all USA shipments. You will receive an auto email from PayPal with a tracking # on it once a shipping label is generated, so no need to ask us for one. Shipping, postage, handling and insurance is all included in the $5.99.
Combined Shipping Policy
We are happy to offer combined shipping for a seven (7) day buying period. Any items won within 7 days of the first item won are eligible for the one ($5.99) charge 7 day combined shipping charge. There is no extra charge for the combined shipping, just the one low rate of $5.99. All we ask is that you pay your combined invoice by day 7. To illustrate, let's say you win an item on the 1st of the month, you would then have until the 8th of the month to win and combine any other items into one shipment package. The combined items within this 7 day period, MUST BE PAID IN ONE PAYMENT ONLY to qualify for combined shipping. IF you pay for an item, that item will be shipped and will not be eligible for combined shipping. We send out invoices daily, so at the 7 day mark, you need to pay that invoice upon receipt. If, for some reason, you do not receive your combined invoice, please email us requesting one, before making your payment.
We occasionally get an email asking why our shipping is $5.99? We sell at least 700 items per week and start out the items at a penny. Because of this, it is very difficult to determine what an item will end up selling for, and we can both agree that $5.99 insured shipping is too much for a $3 item and way too cheap for a $6,500 item, so we set up our shipping fee to work on averages. This means that, no matter what you pay for your winning bid, shipping will ALWAYS be $5.99 and that includes insurance. Please make sure you are o.k. with this before deciding to bid on our items.
We want HAPPY CUSTOMERS and we are committed to 5 Star Service across the board. We answer all questions and promptly follow up on all issues, so please email us to resolve any issue or problem you may have with an item. We will ALWAYS attempt to make things right. Please take a look at our feedback, as it illustrates this.
Negative feedback should be a LAST RESORT if we are unable to resolve your issue(s), but know that we will work very hard to make you happy with your eBay experience in the end, so please email us through eBay before leaving any feedback and we will try to resolve any issues.
About Us
When you deal with edsvictoriangems, you are dealing with a trusted SELLER and someone who has more than 30 years experience in buying Estate, Victorian/Deco and Vintage Jewelry. At our jewelry store located within our buy shop, we are constantly buying new pieces so there will always be something unique for your viewing pleasure! We feel we have the finest selection and lowest pricing of Estate Jewelry that you will find on eBay. You can also bid with confidence knowing that you are buying below wholesale, as we have eliminated the middleman and the inflated Retail Prices you are probably used to seeing! We start out every item we list at 1 cent, so every item we list ends up selling to a lucky winner no matter the price!
Contact Us
Questions? PLEASE send all questions through eBay only to edsvictoriangems.
Thank's again for visiting and come back soon!
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