Payment Information
We accept PayPal. All payments are due within 48 hours of the close of auction.
Shipping Information
Shipping is through USPS either first class or priority mail. For Heavier Items you can choose UPS. We will insure all fragile items. Shipping is weight and size based and we do combine shipping for multiple items. Shipping is done within 24-48 hours from payment received, Unless otherwise noted. Personalized items require a minimum of 1 week to ship.
Rush orders can be placed for Personalized items, but there is a $20 Rush Fee for all orders needed prior to shipping within the 7 business day time frame. Canada Shipments have the same guidelines as the United States as we can Ship straight from the Printers to your Address. However, International Personalization has a 7-10 Day Shipping Time due to it having to come to the store here before it can ship to you.
None of our printers will ship anything overseas, so we will need to do this for you. In this case there are two shipping fees, one from the printer to us, then the shipping from us to you. This is an estimated shipping, so if fees are More or less, you will be notified.
US Orders have a $1.50 Handling Fee, Multiple items have a $3 Handling fee, with Combined Shipping fees, even with FREE Shipping. International Shipping has a $3 Handling fee for One item and $5 for multiple items due to the fact that we have to hand deliver and hand write on each package. Shipping on eBay will NOT be correct if doing combined shipping as they will take every items "shipped" weight and Just add them all together, instead of the individual items in one box, etc. Once you have finished shopping you can either request combined shipping through the invoice section or wait a little while and We will automatically combine the shipping with much reduced shipping rate. Depending on the above mentioned attributes.
SHIPPING ADDRESS HAS TO MATCH YOUR PAYPAL PAYMENT, WE WILL ONLY SHIP TO THAT ADDRESS, SO IF YOU MOVED OR WILL BE, MAKE SURE TO UPDATE IT. IF WE SHIP IT TO THE WRONG ADDRESS, BUT IT WAS THE ONE PROVIDED, YOU WILL HAVE TO REPAY SHIPPING TO GET IT TO YOUR CORRECTED DESTINATION.
Bella Paris Returns Policy
We do not allow returns as this is clearance merchandise, done for wholesale or above depending on what the auction closes at. Please insure proper fits or accurate purchasing due to the clearance pricing of the items. We do however guarantee all our merchandise to be exactly as described, Most items are brand new, never worn or used, with all tags and paperwork included. ALL PET MERCHANDISE IS NON-RETURNABLE DUE TO PARVO AND OTHER HEALTH REGULATIONS.
A Note About Feedback
BEFORE LEAVING ANY KIND OF FEEDBACK MAKE SURE THAT WE HAVE DONE EVERYTHING TO MAKE YOU HAPPY. WE ARE STILL ONLY HUMAN AND MISTAKES WILL HAPPEN, BUT PLEASE GIVE US THE CHANCE TO FIX MISTAKES BEFORE YOU LEAVE US FEEDBACK, AS FEEDBACK IS TO SHOW THAT WE HAVE DONE EVERYTHING POSSIBLE TO RESOLVE OR SECURE A BAD SITUATION. THANK YOU!
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