Free Shipping
We ship your order as quickly as possible, and often on the same day we receive it.
All orders to domestic locations are shipped free via UPS Ground. All orders shipped to P.O. Boxes, APOs, or FPOs are shipped free via USPS.
If you need your package right away, we are happy to upgrade your service at the costs outlined in the table below.
International Shipping
Shipments to Canada can be shipped by Expedited Service for a charge of $24.95.
We are also pleased to offer international shipping to most other countries for a flat fee of $59.95. All international shipments are fully insured and shipped International Priority via FedEx or UPS. If for any reason we are unable to ship your package without full insurance, we will contact you prior to the shipment’s release.
Please Note:
Shipments to certain countries may incur additional charges such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) on goods received. To learn more about estimated VAT Charges, please see the table below.
Due to the temporary suspension of non-document shipments into the Russian Federation, we regrettably cannot ship orders to Russia at this time.
Shipping Options
| Shipment Destination | Available Options | Price |
| Continental US | UPS Ground | FREE |
| UPS Second Day Air | $19.95 |
| UPS Next Day Air | $29.95 |
| |
| P.O. Box, APO, FPO | USPS Ground | FREE |
| |
| Hawaii, Alaska, Puerto Rico | UPS Second Day Air | $24.95 |
| UPS Next Day Air | $29.95 |
| |
| Canada | UPS Expedited | $24.95 |
| |
| Countries other than US and Canada | UPS Expedited International | $59.95 |
|
Same Day Service
If you've shopped with us before, you know that we do our best to ship items on the same day. If we receive and verify your order before 3pm EST, your order will leave our warehouse the same day.
Shipment Tracking
We will send you an email with your shipment notification and tracking information the evening your package is shipped.
Signature Required
For your protection, a signature may be required before UPS can release the package. Please make sure that an adult will be available at the expected time of delivery to accept and sign for the package. Also, please review your address before your order is placed. A fee will be incurred for all address changes.
Package Insurance
Your item will arrive via UPS, FedEx, or USPS, and will be fully insured during transit.
Package Pickup
Contact one of our expert customer service agents for assistance at 800-826-3355.
Payment Options
Domestic Orders
We gladly accept the following forms of payments for all U.S. orders:
- PayPal (Please Note: The maximum amount allowed for a single PayPal account holder transaction is $10,000. If you do not have a PayPal account, a maximum of $4,000 USD is allowed for a one-time, single transaction. The shipping address must be a PayPal confirmed address.)
Items shipped within New York State only are charged with sales tax of 8.875%. Sales tax is not applicable on orders shipped anywhere outside of New York State.
International Orders
We gladly accept these forms of payments for International orders:
- PayPal (Please Note: The maximum amount allowed for a single PayPal account holder transaction is $10,000. If you do not have a PayPal account, a maximum of $4,000 USD is allowed for a one-time, single transaction. The shipping address must be a PayPal confirmed address.)
All items shipped to any address outside the United States are considered final sales and cannot be returned. Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. We are unable to declare the item as a gift, when shipping.
PayPal Purchases
As per PayPal requirements, we can only ship your order to the confirmed address on your PayPal account.
Value Added Tax (VAT) Information for International Orders
For your convenience, we have added a list of estimated customs fees for various countries.
Please note: these prices are only estimates and they are subject to change without notice.
GST=General Sales Tax
Questions?
Contact one of our expert customer service agents for assistance at 800-826-3355.
30 Day Return Policy
Not 100% satisfied with your purchase? No worries. Simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (exceptions apply, see below).
To ensure a smooth return process, please inspect your watch or jewelry item as soon as it arrives. Before removing any tags/factory tape and before wearing it, once it is worn or sized or the tags/factory tape has been removed, Ashford will not accept the returned item.
Click here to see our complete return policy and instructions.
Ashford's Worry-Free Warranty
Shop with confidence. Every watch that we sell comes with an extensive 2-year warranty from Ashford. For your peace of mind, our team of world-class, certified watchmakers will be at your full disposal. They have vast experience working on today's most prestigious brands as well as the most complicated watches.
What's Covered: Our warranty covers the most important part of a watch: the movement. No matter how complicated, we are well-equipped and ready to repair it with the utmost care. In addition, we will replace your battery for two years from the date of purchase. Of course, all of our watches are 100% brand new and should keep accurate time.
What's not: The watch case, bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear-and-tear and/or physical abuse and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
Jewelry: All of our jewelry is covered for 90 days from the date of purchase. Items that have been sized, engraved or modified in any way cannot be repaired or serviced.
Please note: These warranties are valid only at Ashford. Repair or warranty service performed by someone other than Ashford will void these warranties. Ashford disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this watch or jewelry item, including merchantability or fitness for a particular purpose.
This warranty gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
About Ashford
At Ashford, brand name watches are more than a luxury; they're an obsession. Since 1997 we’ve handpicked the world’s finest, highest quality and most appealing watches and made them available at astoundingly low prices. Every watch is brand new, 100% authentic, and ships with its original serial numbers and a two-year Ashford warranty. Our passion for watches and customer satisfaction has made Ashford one of the largest, most trusted online shoppers, with more than 1,000,000 satisfied customers. We offer a broad selection of luxury products, including watches, as well as accessories, elegant bracelets, necklaces, rings, and cufflinks.
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