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IMPORTANT! PLEASE TAKE THE TIME TO READ
Please if you
purchase multiples items request a combined shipping statement.
Please know that
once your purchases go over 13oz (within the United States) you cannot use
first class shipping.
So again please
request a combined statement on multiple items.
It also allows me to
give you the best combined shipping rate so you don't overpay.
Return Policy
If you're not
satisfied, simply contact me via site messaging or feel free to call
916-990-5444.
Please know the
package needs to be returned in the original manufacturing package and in its
original condition (unopened if it comes in a package).
All of our Buyers
have two weeks from date of delivery to return an item or exchange for a
different size.
You must purchase
tracking or a Delivery Confirmation number on any return so we know where the package
is in transit, and you’re able to confirm that package has been received.
If you return an
item for a refund we will credit your account for the full amount of the
purchase price of the item within 3 days of receipt of the return.
If you are returning
an item that was s free ship and it is being returned due to a change of mind
or if you ordered the wrong size I will gladly refund or exchange the purchase
but I will deduct the shipping charge from the refund.
Or I will send you
an invoice to re-ship the exchange for a different item or size. So please be
aware that this cost is the responsibility of the buyer.
Unfortunately the
return shipping cost to the seller is on the buyer, as well as the cost to ship
an exchange back to you, unless there is a gross misrepresentation or omission
of my item.
If a gross
misrepresentation or omission of my item may ever occur or you have concerns or
questions please contact me @ 916-990-5444 or contact me via site messaging and
we will make arrangements for you to return the item back and in that situation
I will refund the total listing, plus original shipping paid.
If you make a
mistake and purchase the wrong size in a clothing item, we will gladly exchange
it for you providing item is returned new and has not been altered, worn,
washed or tags removed. But know that shipping the return and back to you will
be at your cost.
(Regarding Party Supplies)
Please know if you
are purchasing party supplies and for whatever reason need to be returned them,
they must be returned unopened & unused.
I am unable to
resell if opened.
If opened or used I
will not be able to accept the return for a refund.
Satisfaction has
always been our goal!
Please note that
unfortunately shipping company's do not always handle our packages with care.
Please request an
invoice with insurance on fragile items prior to making payment.
You take a big
chance not doing that, especially when you request a cheaper shipping method
and it takes longer to reach you.
I try very hard to
describe all items to the best of my ability when listing.
Please pay within 3
days of winning the auction unless prior arrangements have been made
If you do not pay
within 7 days of your purchase automatically files a non-payer dispute on the
8th day.
So please if there is
a problem and you need additional time contact me so that this doesn't happen.
Shipping
All items will
usually be shipped within 24 hours of receiving CLEARED payment.
If you have combined
shipping question please give the zip code of your state.
This information is
not always provided to me when you ask a combined shipping question.
I will only ship a
package to the address on file at the time of payment! There is no exception to
this rule.
So please make
address changes prior to PayPal payment so you have package go where you want
it.
I combine shipping
fees on all items when possible.
Not all items
purchased are best served by shipping them together.
So please know
depending on the item (size, shape or weight) will decide if we may combine.
Listings MUST be
paid for on ONE invoice for combined shipping.
If paid for on a
separate invoice I will ship separately.
If you contact me
please always include the listing number of item in question.
We strive to treat
our buyers with the best customer service possible at all times.
If not pleased let
me know so we may have the opportunity to correct the problem.
By contacting me
with a problem it also gives me an insight to better serving you next time as
well as the next buyer.
Please know that I
have no control over shipping charges for everything shipped is based on
weight.
These fees are set
by the U.S. Postal Service and out of my control.
Estimated shipping
times are based on the shipping method you decide to use.
Domestic Shipping
On average Priority
Mail can take 3-5 business days, Parcel Post can take 4-10 or First Class can
take 3-5 business days’ business days.
Biggest confusion
for buyers comes when item is shipped first class.
All items are
shipped as a package. A first class package cost is not the same as first class
letter.
So please make your
choice of shipping according to your needs.
If you need a
package by a specific date please contact me prior to purchase.
I will let you know
if you're needs can be met. I would rather you didn’t purchase than be
disappointed because it didn’t arrive in time.
International Buyers – Please Note:
Import duties,
taxes, and charges are not included in the item price or shipping cost. These
charges are the buyer's responsibility.
Please check with
your country's customs office to determine what these additional costs will be
prior to bidding or buying if that is a concern?
I will gladly give
you whatever information you need for customs if you like.
• Customs fees are normally charged by
the shipping company or collected when you pick the item up.
These fees are not
additional shipping charges, but the cost to you to import the item.
• I will not under-value merchandise or
mark the item as a gift on customs forms. Doing that is against U.S. and international
laws.
• If you’re new to please contact me
prior to purchase or I reserve the right to cancel the transaction.
Thank you for
Stopping by!!!
Please check out my
store for other wonderful items..
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