Buy with confidence - 10 Day Money Back Guarantee - we want you to be totally satisfied with every purchase you make from BBA Reman. It is our aim to offer you quality at low prices. If for any reason, you are not completely happy with your purchase, simple return it within 10 days of delivery, unused and in its orginal packaging together with the invoice to BBA. We'll exchange the product or offer you a full refund. Additionally, all BBA products are guaranteed against manufacturing defects for a life time subject to condition.
Shipping information - We only ship via FedEx for all Domestic orders: All shipments provided by BBA Reman are covered automatically with $999 of Shipping Insurance. Please make sure to package your items well to avoid damage delays. The domestic shipping rates quoted are for shipping to and from the 48 contiguous United States. Rates are higher for Alaska, Hawaii, and Puerto Rico. Please call us at 1-866-573-2740 for more information.
International Shipments -We ship internationally, but you must provide the incoming shipment of your unit to us on your own. We will provide the return shipment to you. This rate is approximately $150, but if you would like an exact quote, please request this with your address details. The buyer is responsible for paying any import and/or export fees associated with shipping the item, which can include incoming duty, outgoing duty, and/or brokerage fee (which is determined solely by the shipping company). If you need an alternative, we can also check the rates with the United States Postal Service. We would again just need you to message us with your delivery address to get you an exact quote.
Life Time Warranty - The BBA Limited Lifetime Warranty covers the repair of your unit back to its original operating condition for any problems resulting from manufacturing or workmanship defects. All internal components and labor performed by BBA Remanufacturing Inc are fully covered. It is valid as long as you own the vehicle and is non-transferable. Shipping, removal, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty. If BBA determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable).
Exchange Items -Please include your phone number (we are unable to ship without this). Once payment has been recieved, we will ship you a remanufactured unit, usually within 1-2 working days. Once you have installed the unit, you need to ship back your non-working part to us in the same box with the prepaid FedEx label included for all orders placed. If the old core is not returned (in re-buildable condition) within 30 days, an additional charge of $150 will be applied and your warranty will be voided. For more information, call us: 866-573-2740.
International Exchanges: A core charge of $150 is required up front. This is payable via Paypal or credit and will be refunded back to you once we receive your old unit back at our facility (in rebuildable condition). It is your responsibility to cover the cost of shipping your unit back to us.