Shipping & Delivery
Greenz Home Outlet ships orders out from many different warehouses across the USA. The shipping method used will depend on the weight and size of your item. We ship to physical addresses located in the Continental U.S. Sorry, no PO Boxes, AK, HI, PR or International shipping available for free shipping. Please contact us for quotes to all areas other than the Continental US. We strive to ship and process all items very quickly, usually within 2 business days for small items. Larger items sometimes take 3-5 business days. Specific shipping times are listed in each product listing. Please view the specific shipping timeframe in the individual product listing. We ship with UPS, FEDEX and USPS. We provide tracking information as soon as your package is processed and shipped. Depending on how close you are to our warehouse, your order should arrive between 1-6 business days. Please contact us with any special requests.
Returns & Warranties
Returns are easy when shopping with Greenz Outlet!
Every product comes with our 100% satisfaction guarantee. If you are not happy after initial inspection with quality, materials, or workmanship, Please fill out an RMA request to have your order returned. A 15% restocking fee may be charged for all non-defective returns. Defective returns are either replaced, repaired or refunded depending on the situation. In the rare event you receive your item damaged, please let us know within 24 business hours and retain all original packaging material. Product Specific Warranty and Return Policies are listed on each item page. Whatever the problem, we'll work it out!
Greenz Home Outlet carries products which come with manufacturer warranty information. Although warranty length varies depending on product, most manufacturers over a one year limited warranty. If you feel you have a warranty claim, please contact the manufacturer directly or contact us and we'll be happy to help.
We strive to earn 100% perfect "Five-Star" scores from you. The star-scores are very important to us. Anything less than Four Stars is negative feedback for us! If you are pleased with your transaction, please respond with all Five Stars! If anything about this transaction did not meet your expectations, please let us know and give us chance to make things right before leaving permanent feedback. 100% "Five Star" Customer satisfaction is our goal! Let's work together to make a great community, full of great bargains and fun for all!