Photo is for reference only
TERMS AND CONDITIONS:
SHIPPING NOTE FOR CITRUS TREES:
NO SHIPPING of Citrus Trees to: HI, CA, TX, AZ, LA or FL due to your state laws & USDA Regulations.
We make available Growing Guides for our customers for almost every plant we sell. Instructions will be enclosed with your packing slip.
Payment is due within 3 days after the auction has ended.
We only accept Paypal on eBay.
Your bid is a contract so please read the description and ask any questions before you bid or purchase from our store.
Shipping cost for this item is listed above. SORRY WE ONLY SHIP TO THE U.S.A.
All of our orders are shipped by USPS Priority Mail and will include Delivery Confirmation. We will NOT e-mail you the tracking number, it will be available in your MY eBAY page for that transaction.
We only ship plants on Monday and Tuesday so that you can have your plant before the weekend, we never want your order to spend the weekend in the back of a Mail Truck.
We ship non-plant orders / supplies daily. If you order and pay before 10 am Eastern, your order will ship that same day.
Average delivery time: Usually 2-3 days from the shipping date.
Shipping of plants in the Winter:
We are located in Michigan, we will include a heat pack at no additional cost during the Winter. Sometimes when the weather is extremely cold, we will not ship that week, as the heat packs can only do so much. You will receive an e-mail telling you of a delay.
Shipping of plants in the Summer:
If you are having extreme HOT weather in your local area of the country, and want your order held, please do not wait until Sunday or Monday to e-mail us to hold your order. We ship over 500 orders a week, and our shipping department will not manually go through them to find your order to hold it from the stacks of boxes on our loading dock.
We run two retail stores in the Metro Detroit Region operating as The Orchid Growers Outlet. If you would like to pickup your order instead of having it mailed, please let us know which store to have your order available at. Please call our toll free Customer Service Call Center for more information: 855-262-4442
To receive the discounted shipping rate for multiple items please wait until you are totally done shopping/bidding.
Full shipping costs for the item with the highest shipping cost.
Additional plants: $2.50 for each additional plant.
Combined shipping rates ONLY apply to orders paid and shipped within the same transaction. Sorry we can not reopen a transaction to combine it for the shipping discount.
ABOUT OUR PLANTS AND PRODUCTS:
We work hard to provide quality plants, if for any reason you are unhappy or there is a problem or concern with your item, please notify us immediately via the eBay message system or call our toll free customer service number: 855-262-4442.
We guarantee our plants to be alive and healthy at the time we ship them.
When dealing with live plants, there will be situations beyond our control such as climate and sudden change in temperatures, give your plant time to get accustomed to its new environment. Because of these issues, ALL PLANT SALES ARE FINAL.
Buyer is responsible for all shipping costs. Please do not bid if you are not able to complete the transaction.