We accept only PayPal – no other payment will be accepted.
Shipping & Delivery Times
All items are subject to a 2-5 working day handling period before they are dispatched. We will notify all customers via email once their orders have shipped. We ship from various places around the globe and use various suppliers for your order.
We use Royal Mail as the carrier for orders and they suggest that the following timelines are an appropriate guide to how long you should expect for your books to reach you: (FOR BOOKS ONLY AS BELOW)
United States - only
- Standard 3-8 working days - includes tracking on some titles, items.
- 2nd Day Air 1-3 working days - includes tracking
Your order will be shipped via USPS, UPS, FedEx, or a participating partner.
Once the shipment has been processed, we will enter the tracking number
Royal Mail - only
- US & Canada 7-14 working days
- United Kingdom 2-3 working days
- Western Europe 3-7 working days
- Australia & New Zealand 7-21 working days
- Other International 7-25 working days
Please Note: Economy Services are used and delivery will take 3-21 working days, depending on the item purchased and the delivery location. No tracking numbers are available for Royal Mail and Economy Post. The service is cost convenient for you!
International deliveries may take up to 1-6 weeks approximately if there are delays such as bad weather, customs delays, Christmas, public holidays and Easter. It is a known factor especially from 5th December to 10th January every year due to the busy season. We apologize for this inconvenience, though it is out of our control.
Combined Postage: We cannot guarantee combined shipping for multiple items purchased. This is because our items are shipped from different locations.
- Delivery times are based on Monday to Friday – we do not post over weekends. Sorry.
- Delivery times may vary for each item even if they are ordered the same day and dispatched the same day.
- Delivery times above are an estimated time. Generally arrive quicker than expected.
- Please ensure your address is current and correct in both eBay and PayPal as this where your parcel(s) will be sent to that address. We do not take responsibility for incorrect addresses.
- If you require your parcel to be sent to another address, please contact us immediately – we are happy to help.
- We are not responsible our every countries customs, handling and delivery times as every country postal service is different. We apologize for the inconveniences this may have caused you.
- For more information for regular updates please check the 'Royal Mail' website. Thank you.
If you wish to return an item, please consult our Returns Policy as below:
- Please ensure that you contact Customer Services and request a Returns Authorization before you send the order back to us. Returns which are not prearranged cannot be accepted.
- If you wish to request a return, please ensure you contact us within 10 business days of delivery.
- Returned goods must be received within 30 days of the original shipment to the customer.
- Returns must be in resellable condition.
- Any returns are shipped at the customer's risk. The Book Diggers does not take responsibility for items which are lost or damaged in transit.
- Accepted returns will be refunded by the method by which you paid.
- For purchases where a shipping charge was paid, there will be no refund of the original shipping charge.
- For purchases where shipping was free, returned items will be refunded less a restocking fee of 10%.
Additional Questions? I
f you have any questions please feel free to Contact Us. We aim to answer all messages within 24-72 hours.
Feed-Back We always leave positive feedback for the buyer. We strive to provide ethical, reliable service. If you feel that you have been mistreated in any way please contact us before leaving negative feedback. We will try to rectify all legitimate complaints. We would appreciate if you can take note of our policies so you understand before you purchase as you are agreeing to our terms and conditions of sale.
THANK YOU IN ABUNDANCE FOR VIEWING THE BOOK DIGGERS!! HAVE A GREAT DAY.