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Questions and answers about this item | |||
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Shipping and handling
Shipping and handling | To | Service | Estimated delivery* |
|---|---|---|---|
Free shipping | United States | Standard Shipping | Between Fri. Feb. 24 and Thu. Mar. 1 |
Domestic handling time |
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Will usually ship within 1 business day of receiving cleared payment- opens in a new window or tab. |
Return policy
After receiving the item, contact seller within | Refund will be given as | Return shipping | Return policy details |
14 days | Merchandise credit | Buyer pays return shipping | ALL shipments from Spotlight Music ship requiring an adult signature upon delivery. If you cannot do this, please contact us PRIOR to placing an order. Thank you!
If you are not fully satisfied within 14 days of the delivery date, please return your order to us for store credit. It is important to please contact us before you ship any product back to us.
The returned product must be in new and unused condition, in the original packaging with all the documentation, components and accessories (if included) to insure full credit. "New and unused" means sale-able condition with original packaging. We cannot accept returns for an item with any indications that it has been used.
Return shipping costs are the buyer's responsibility and the shipping fees we spent on shipping the product to you, will be deducted from the buyer's store credit. All returns are subject to a 15% restocking fee and must be returned within 2 weeks (14 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order, please email us before we ship the product as once it leaves the warehouse we have incurred our cost.
Note: Shipping charges cannot be refunded.
If your order arrives at your door damaged, broken or defective, we will either replace the broken components if possible or ship out a new one completely at our expense.
Requests for replacement parts will be processed as quickly as possible. Please note that we are not always able to express ship replacement pieces.
We work hard to make your shopping experience at Spotlight Music an enjoyable one.
Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects your store credit.
All returns granted are for the purchase price of the product minus the shipping charges we spent on shipping the product to you, and can only be issued as store credit. |
Payment details
| Payment method | Preferred / Accepted | |
|---|---|---|
 | PayPal Preferred | |
 | Accepted |
Seller's payment instructions
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