Please visit our eBay store (by clicking the All Security Equipment link in the "Seller Information" box above) to see more great wholesale security products OR if you are interested in purchasing this or another item in bulk. You may also call us toll free (800) 730-8382 with any question you may have. Existing security equipment dealers may also contact us regarding setting up a dealer account for frequent purchases and possibly additional discounts.
PLEASE SEE BELOW OUR INTERNATIONAL ORDERS SHIPPING DISCLAIMER IF YOU ARE LOCATED OUTSIDE THE US.
- We ship to every location in the USA including Puerto Rico. We also ship to many other countries so please contact us for a freight quote.
- Note: Please call our customer service department at 800-730-8382 for a freight quote to Hawaii, Guam, Alaska and Puerto Rico.
- All packages will be shipped within 1 business day of receiving cleared payment. This excludes weekends and holidays. Customer will receive E-mailed tracking information within 24 hours of shipment directly from the carrier.
- UPS does not deliver to P.O. boxes. Please submit a physical address at time of checkout for your order to be shipped to. UPS is used for items weighing more than 49 lbs. Most other shipments will be sent via USPS Priority which is usually a 2/3 day transit time but not guaranteed.
- For an accurate shipping and handling charge, our cost of shipping is now automatically calculated in eBay (if item does not have a fixed shipping cost) for you and varies by buyer location.
A full refund will be given on all in stock items within 14 days of receipt of item(s) provided the following conditions are met:
- An RMA # is required for all returns. Return requests can be requested through eBay messaging or call us toll free (800) 730-8382.
- Payment will only be credited if item(s) is returned in its original packaging, undamaged, and item must be in new (unused and uninstalled) condition with all parts and components.
- Shipping costs to return merchandise is the buyer's responsibility.
- Item(s) must be shipped back fully insured for the item'(s) value and in a proper outer box boldly displaying your RMA#. No returns are accepted without a valid RMA#.
- Non stock items are subject to 15-25% restocking fee at seller's discretion.
UPON REQUEST, our representatives will do their best to assist customers in selecting the best items for customer's application(s) based on the information customer provides. Since we are not able to see the actual application or job site, it is ultimately the customer's responsibility what they purchase. Uncertain customers, if not qualified installers, should consult with their qualified installer before making a purchase.
By making a purchase you are confirming that you fully understand all terms and conditions stated here and also agree to all terms and conditions.
All products are new and backed by the manufacturer's warranty. An item's coverage is determined by each specific factory's terms and conditions. All installations must be performed by qualified installers or warranty may be voided.
- We accept payments via PayPal, Visa, MasterCard, Amex and Discover.
- All payments must be made within 3 days from the auctions end date.
- Items that remain unpaid after 7 days will be reported.
- For security reasons, we do not accept personal checks.
- Note: PayPal "eChecks" and bank account payments can take 3-5 days to clear.
- If using Paypal, we can only accept payments from buyers with confirmed Paypal addresses.
- CUSTOMER SERVICE IS OUR TOP PRIORITY!
- Please contact us through eBay or call us toll free (800) 730-8382 with any questions you might have.
- Please give us a chance to resolve any issues before posting feedback.
- Toll Free: 1-800-730-8382
- Hours of operation:
- Monday thru Friday : 9:00a.m. – 5:00 p.m. - Eastern Standard Time
- We are closed on Saturday, Sunday and all major USA holidays.