New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is
applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
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Shipping & Handling to Alaska, Puerto Rico and Hawaii:
Shipping & Handling to Canada:
3 Years Manufacturer
The Exabyte Magnum Tape Drive (LTO), featuring LTO-2 tape drive technology, offers break-throughs in reliability, capacity and performance to meet the backup and archival needs for small to midrange environments. With its higher performance and capacity, the Exabyte Magnum Tape Drive (LTO) is an ideal compliment to small rack mounted servers and automation by providing compatible desktop backup for smaller workstations.
Q? Do you ship international? A: We are able to ship some of our items internationally, please contact us with your complete shipping address. Buyers will be responsible for all and any taxes, duties and/or any other fees imposed by your government. Q? What happens if a product is damaged while in transit? A: Any physical damage while in transit will be covered by the seller's DOA policy and will be replaced free of charge. Any misuse/physical damage of the product while in the customer's possession will void all and any warranty.
For reliable delivery of your purchase we use UPS Ground. We do not ship on weekends and holidays. Due to carrier restrictions deliveries cannot be made to APO, FPO and PO Box addresses. We can only ship to street addresses provided by Paypal. Sorry due to Paypal rules we are not allowed to change shipping addresses. Pursuant to Paypal rules some orders must be shipped ''signature required'' All orders shipping to Florida, Illinois and Ohio are subject to applicable local sales tax. Media (video games, movies, books, etc.) may be shipped via USPS. Our orders are processed at 9:00AM EST Monday-Friday excluding holidays. Overnight orders placed after 9:00AM EST will be shipped next business day, if you need it to be shipped same day please call our customer service 800-935-9305 x3 and every reasonable effort will be made to accommodate your request.
All payments must be made within 7 days of the purchase date. Winning bidders/buyers must pre-pay using Paypal or credit card (accepted with no surcharge.) To pay by credit card please call 1-888-368-7573. To provide better security for all transactions we are not able to accept international credit cards. We reserve the right to cancel your bid/order if you have negative or hidden feedbacks. Please provide a valid daytime phone number for all large orders (such as 37-inch TVs and larger).
Customer satisfaction is our top priority. In order to offer competitive prices in today's marketplace and continue to provide exceptional service to its customers we offer:
All product guaranteed against DOA (Dead On Arrival.) Short-shipments, DOA (Dead On Arrival) and Deviations must be reported within 24 hours from delivered date.
Our customer service department is working deligently to accomodate you, please contact us with any problems- resolving problems with us is easier than filing disputes with Paypal or eBay. Our customer service department can be reached at 800-935-9305 x3
All shipping charges for returned products are to be paid by the customer. We will pay for ground shipping back within the Continental United States only.
All international returns (including Canada, Alaska, Puerto Rico, Hawaii an US territories outside of Continental USA) must be prepaid by customer.
Products must be in resalable condition in its original packaging( undamaged, no labels) with all original manuals, software & accessories.
Charges will apply for all parts missing
All refunds will be processed through the corporate headquarters only. Please allow up to 15 business days for processing.
Shipping is not refundable.
Sorry, no refunds/returns on software, media, consumables or any item marked Non-Returnable Non-Defective returns are subject to a 20% restocking fee.
To return merchandise for credit or replacement, you need to obtain a Return Merchant Authorization number (RMA#) . All returns must be in original packaging condition and require an RMA#. Packages without an RMA# on the package will not be accepted. To obtain your on-line RMA form please contact our customer service 800-935-9305, ext 3. Mon-Fri 9:00-5:00 EST
Due to the nature of clearance parts, returns for credit or replacement will be limited to defective product upon customer receipt. Returns must be received by us within 15 days of the original invoice date. Refunds will not be authorized after 15 days. Due to limited stock, replacements for clearance products may not be available immediately and we may replace the defective item for you with an item of equal functionality
We are not liable for shipments made to us. We recommend that our customers use a trackable shipping method such as UPS or FedEx with good packaging (original packing preferred) and full insurance paid. The RMA# number that was issued to you should be clearly written on the top of the box and not covered by any labels.
Returned packages not displaying an RMA number or displaying an invalid or expired RMA number will not be accepted.
Disclaimer We guarantee that product is within manufacturing specifications, for warranty information and item condition please see item description. We are not responsible for typographical errors or change in manufacturing specifications.
Warning! Computers and computer circuit boards, as well as other electronic equipment, contain lead, which is a chemical known to the State of California to cause cancer or cause birth defects and other reproductive harm. Please wash hands after handling circuit boards and other internal components of computers and electronic equipment, and avoid inhalation of fumes if heating the solder on the internal components or circuit boards.
Thank you for honoring these return policies, so that we can continue to bring great products to eBay!
Have any other questions or concerns about buying from us or need to make a payment? Feel free to contact us by phone, fax or email for fast and friendly assistanace. We are happy to assist you 9:00AM-5:00PM EST Monday-Friday. All other times, please email us email@example.com Sales 1-888-368-7573 firstname.lastname@example.org Customer service 1-800-935-9305 x 3 email@example.com Fax 1-440-498-0706
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Seller charges sales tax for items shipped to: FL(6.0%), IL(7.0%).
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Buyer pays return shipping
Return policy details
We offer a 14 day return policy for most items unless otherwise listed. Items that arrive damaged or DOA (Dead on Arrival) must be reported within 24 hours of receipt of the item. A valid RMA number is required to return your order. Contact customer service via email firstname.lastname@example.org to obtain an RMA number. All claims received within 24 hours of receipt of your order are eligible for a pre-paid return shipping label. All damages reported after 24 hours are not eligible for a pre-paid shipping label. Returns for refund are subject to a 20% restocking fee.
Preferred / Accepted
Seller's payment instructions
WE CAN ONLY SHIP TO PAYPAL PROVIDED STREET ADDRESSES ONLY. UPS CANNOT DELIVER TO PO BOX/APO/FPO. ALL LARGE TVS ORDERS (42-IN AND BIGGER) MUST BE ACCOMPANIED WITH A VALID DAYTIME PHONE NUMBER. CALL CUSTOMER SERVICE 800-935-9305 X3 TO ADD YOUR PHONE NUMBER.
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By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.