Orders are processed within 1-3 business days Monday-Friday.
We only ship to the confirmed delivery address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
Attention International Buyers:
First Class Mail International can take 2-6 weeks (tracking is not available), Priority Mail International can take 1-4 weeks (tracking provided for all but flat rate parcels) and Express Mail International 5 days - 2 weeks (tracking provided), please keep in mind these are estimates from the USPS and cannot be guaranteed.
We are proud to accept any product in its original, brand-new condition (with any tags) for up to 30 days. Customers are responsible for return shipping (even when listing states 'free shipping') with original packaging included, and sufficient outer packaging to protect the unit in transit.
Merchandise received back damaged or with missing components will not be eligible for refund.
On receiving the item, we will endeavor to process all refunds within 5 working days.
Please contact us by email before sending any items back for our detailed returns procedure - please ensure that written details of the fault are included with any returns.
How to return and item
Please follow the instructions below to raise a returns request.
1. Go to My eBay. You may be asked to sign in.
2. Click Won.
3. Next to your listing, select return this item from the pull-down menu.
4. Select "I want to return an item" and click Continue.
5. The "Return an item" form appears.
6. Review the next page and click Request return.
7. We will review the request and provide return address.
8. You can prepare postage right away and click Continue.
9. Post the item to the seller.
Our goal is to make every customer 100% satisfied with their order. When you receive your order take a minute to leave us positive feedback on eBay. Please do not simply leave a neutral/negative feedback if you had an issue with an item. If you are not satisfied, please let us know before leaving feedback. Please send us a message through eBay and let us know how we can earn your satisfaction!
Please know that your positive feedback and 5 star rating on eBay are extremely important to us. The five-star rating system that eBay instituted is also important to the continued success of our business.
Customer satisfaction is a top priority for us, so if customers have any problems or questions regarding transactions we ask again that contact is made with us before leaving any type of feedback. This will give us the opportunity to reasonably rectify any issues raised as quickly as possible.
Negative feedback is obviously something we strive to avoid. We are always willing to work things out but if we don't know about issues, we cannot resolve them.