Body-Kare has been trading on both eBay & Amazon since our original company incorporation in July 2011. We specialise in sourcing the hottest new products from around the globe and bringing them to the UK, and we are currently in the process of launching our own brand of fantastic new health, beauty & fitness products.
Customer service is our absolute number 1 priority - we focus on providing stunning value, fast dispatch, quality listings that leave you 100% confident in the product you are about to purchase and great communication to keep you up to date at all times.
In our strive for excellence we are constantly looking to improve. Any feedback over and above the eBay standard is hugely welcome, so please do not hesitate to contact us with your thoughts, suggestions or even new product requests.
We guarantee dispatch on the same day for all orders received before 3pm GMT. Our aim is to get your order to you in the absolute least amount of time possible, and as such:
Fast & Free UK Shipping is by Royal Mail First Class Standard - generally received within 1-2 business days.
Our Get It Fast service is provided by Royal Mail Guaranteed by 1pm Next Day.
International Shipping is provided by the Royal Mail International Signed For Service. This provides a tracking number and includes compensation as standard. Delivery times vary – generally just 3-5 business days for orders delivered within Europe, and 5-10* business days for those further afield.
We will ship to almost any country – the only ones we exclude are those countries in which we have been dissatisfied by the local delivery service previously. We have zero intention of any customer being made to wait any longer than is absolutely necessary.
Unlike many eBay Sellers, we do not aim to Profit from P&P charges. We only charge the amount quoted by Royal Mail for your package weight to your Country.
*Please be aware that the eBay delivery estimates are often not entirely accurate. In particular, we have noted that orders to Australia and the USA in particular take slightly longer than eBay predicts due to slow customs clearance*.
All our items are covered by a full 60-day no hassle money back satisfaction guarantee. Your satisfaction is of paramount importance, and we are proud to offer a far longer return period than the majority of our competitors as a result.
Therefore whether you simply change your mind, do not like a product once delivered or any other reason at all, you can simply return the item to us for a full refund of your initial payment. We are also happy to discuss changing it for any of the other highly acclaimed or award-winning products in our range.
Please note – it is the buyer’s responsibility to pay the return postage. We have already paid Royal Mail to send the item to you initially, which cannot be claimed back at any point.
Our accepted payment method is PayPal. Why Should I Use PayPal on eBay?
Whether you're a buyer or a seller, PayPal is preferred on eBay. PayPal is also the only online payment solution that is fully-integrated with eBay, providing greater benefits and ease of use to both buyers and sellers: Buyers can easily pay using the PayPal Pay Now button in a closed eBay View Item page, End of Auction email, or My eBay. Sellers can select PayPal on the eBay Sell Your Item form or any eBay listing tool, and the PayPal logo will automatically appear on the View Item Page.
Why buyers prefer PayPal on eBay:
- PayPal is always free to use for buyers. Plus, setting up an account is simple, sign up for a PayPal account in minutes at www.paypal.com
- Faster than sending money orders or checks in the mail, no standing in line at the bank or post office
- Buyers can choose to fund payments with a credit card, bank account, or other source
- PayPal keeps financial information private. When a buyer pays using PayPal, the seller never sees the credit card or bank account numbers
- PayPal's highly-experienced fraud prevention team helps to keep fraud out of the PayPal network, and buyers are protected by both eBay & PayPal guarantees when making a purchase
- PayPal is now so trusted that most buyers look for PayPal on eBay listings
By phone : 07534 445347
By email :firstname.lastname@example.org
By post :Body-Kare Ltd, 145-147 St John Street, London EC1V 4PW