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CNEOS5D24105M2

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Canon EOS 5D Mark II 21.1MP Full Frame CMOS SLR Camera with EF 24-105mm f/4 L IS Lens

Catalog #: E11CNEOS5DM224105
MFG Part #: E11CNEOS5DM224105
Kit contains
Canon EOS 5D Mark II 21.1MP Full Frame CMOS SLR Camera EF 24-105mm f/4 L IS Lens Pixma Pro 9000 Mark II Printer
$400 total mail-in rebate on Pixma Pro9000 Mk II or $500 mail-in on the Pixma Pro9500 Mk II. MUST BE PURCHASED ON SAME INVOICE
Condition:
Brand new, USA Warranty
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- Product Information
- Specifications
- Recommended Accessories
- In The Box
High Performance for High Expectation Canon's update to the wildly popular full frame EOS 5D is here, and it's better than ever. The EOS 5D Mark II has a stunning 21.1-megapixel full-frame CMOS sensor with DIGIC 4 Image Processor, a vast ISO Range of 100-6400 (expandable to ISO L: 50, H1: 12800 and H2: 25600), plus EOS technologies like Auto Lighting Optimizer and Peripheral Illumination Correction. It supports Live View shooting, Live View HD videos, and more. It can shoot up to 3.9 fps, has 9 AF points plus 6 AF assist points, a new 98% coverage viewfinder, a 3.0-inch Clear View LCD (920,000 dots/VGA) and a rugged build. Full-frame shooters rejoice! Canon EF 24-105mm f/4L IS USM zoom lens included Features EF 24-105mm f/4L IS USM zoom lens Included21.1 Megapixel Full-frame CMOS sensor, 14-bit A/D conversion (16,384 colors/each of 3 primary color), wide range ISO setting of 100-6400 (expandable L: 50, H1: 12800 and H2: 25600). The EOS 5D Mark II features a huge, full-frame sensor. A 21.1-megapixel CMOS sensor delivers images of up to 5616 x 3744 pixels. And since it is full-frame, all lenses will deliver the angle of view they would on a 35mm camera without a conversion factor. This comes in handy especially when shooting with wide-angle lenses. For the flexibility to shoot in even the most dimly lit situations, the EOS 5D Mark II offers Canon's highest ISO sensitivity to date, ranging from 100-6400 (expandable to ISO L: 50, H1: 12800 and H2: 25600). Thanks to improved noise reduction technologies, images shot even at highest sensitivity will be remarkably smooth. Full HD Video capture at 1920 x 1080 resolution for up to 4GB per clip with HDMI output for HD viewing of stills and video. The EOS 5D Mark II is the first digital EOS to offer recording of Full HD video in Live View Mode. Capable of shooting clips almost half an hour long at full 1080 resolution, the EOS 5D Mark II does amazing double duty, making it possible to shoot broadcast quality video on your camera by simply changing settings. The advantages move way beyond the ability to shoot on your SLR - the wealth of high-speed lenses and shooting accessories that make EOS photography so remarkable can be used in shooting video. Where interchangeable lens video cameras cost thousands of dollars, with the EOS 5D Mark II their operation, including HDMI output, is simply an added bonus to a remarkable camera. Next generation DIGIC 4 Image Processor for faster processing of fine detail and color reproduction as well as reduced image noise. The EOS 5D Mark II's sensor is backed up by Canon's DIGIC 4 Image Processor, which speeds up all operations making a number of new features possible. Processor intensive operations like Face Detection Live mode, HD video recording and lighting and lens peripheral optimization are all possible thanks to the DIGIC 4 Image Processor. The EOS 5D Mark II also offers full 14-bit A/D conversion. The analog output from the image sensor is converted into a digital signal via 14-bit conversion instead of the previously used 12-bit conversion, resulting in significantly finer tonal gradation for better prints. High performance with 3.9 fps continuous shooting, new shutter with a durability of 150,000 cycles and improved weather-resistant body. The EOS 5D Mark II has a sophisticated AF system consisting of 9 user-selectable AF points, along with a total of 6 additional vertical and horizontal AF assist points. The central AF point is cross-type, and is sensitive to vertical lines at an aperture of f/2.8, horizontal lines at f/5.6. The AF system is also sensitive to its light source, and can compensate for focus errors that can occur when multiple sources illuminate a scene. AF points can be chosen by the photographer using the 5D's multi-controller or preferred control dial. Plus, the EOS 5D features a dedicated AF ON button. The EOS 5D Mark II has a rugged new shutter designed to withstand 150,000 exposures. Combined with its impressive build quality, this new shutter ensures that the EOS 5D Mark II will thrive in challenging shooting environments. Live View Function for stills (Quick, Live and Face Detection AF modes) and video. With Live View Function on the EOS 5D Mark II, you can zoom in and navigate the composition 5x or 10x normal size. There's even a grid overlay. Live View focusing modes include Quick mode, Live mode and Face Detection Live mode. The EOS 5D Mark II's Live View Function also makes videos in Full High-Definition. Shooting is at a frame rate of 30 fps. Sound is recorded either through the camera's built-in microphone or through an external microphone connected to the camera's microphone input terminal. Playback modes are available in the camera, and all Live View AF features can be used in shooting video. 3.0-inch Clear View LCD (920,000 dots/VGA) monitor with anti-reflective and scratch-resistant coatings for improved viewing and smudge protection. The EOS 5D Mark II has an all-new 3.0-inch Clear View LCD that features high-resolution 920,000 dots/VGA for far more detail than any previous EOS Digital LCD. A number of new features enhance usability: a new anti-reflection and water-repellant coating provides a clearer and more smudge-resistant surface and a light sensor mounted below the screen enables automatic brightness adjustment in accordance with ambient light. Updated EOS Integrated Cleaning System specifically designed to work with a full-frame sensor. Canon's Integrated Cleaning system includes a cleaning unit designed specifically for the EOS 5D Mark II's full-frame CMOS sensor. The camera's low-pass filter even has a new fluorine coating upon its surface to help repel dust. Dust that makes it past the EOS 5D Mark II's sensor cleaning system is easily removed in post processing using DPP software's Dust Detection Delete function, which can remove dust spots automatically from single or multiple image files. Self Cleaning Sensor Unit A key element of minimizing dust is preventing it from clinging to the front surface of the imaging sensor. To combat against this, the EOS 5D Mark II features a Canon-designed Self Cleaning Sensor Unit. The low-pass filter at the front of the sensor shakes off dust automatically with ultrasonic vibrations. The EOS 5D Mark II also has a coating on the front surface of the low-pass filter to increase its resistance to dust sticking to the sensor. Dust Delete Data Detection Dust that may still remain on the front of the sensor can also be erased with software included in Digital Photo Professional (DPP) Version 3.3 or later software. A simple test shot of a plain, white object can be taken, using a menu setting. This Dust Delete Data image is analyzed in-camera, and the location and size of any remaining dust is subtracted from any subsequent pictures taken. This data is transmitted along with the image, whether JPEG or RAW, and can be either manually or automatically erased in Canon's DPP software. This added software option ensures the cleanest possible image, perfect for printing or archiving. Compatible with over 60 Canon EF/EF-S lenses and most EOS System accessories. The EOS 5D Mark II is compatible with all Canon lenses in the EF lineup, ranging from ultra-wide angle to super telephoto lenses. Canon lenses employ advanced optical expertise and micron-precision engineering to deliver unprecedented performance in all facets of the photographic process. Special optical technologies, such as Aspherical, ultra-low dispersion, or fluorite elements are featured in the universally acclaimed L-series lenses. And Canon's Optical Image Stabilizer technology is featured in select lenses to minimize the effect of camera shake. Through Canon lenses, photographers can truly maximize the quality and liberating performance of the EOS 5D Mark II. Flash Photography The EOS 5D Mark II features the acclaimed E-TTL II flash metering system. With any of the flashes in the EX Speedlite line, E-TTL II provides reliable flash output whether shooting fill-in flash pictures in sunlight, or using flash in total darkness. With E-TTL II, the exact same 35-zone metering sensor used for measuring ambient light is also used for flash metering - giving even finer metering command of the image area. If you prefer a broader area for flash metering, there's a menu setting to change to "Average" flash metering - where the entire 35-zone area is measured evenly for flash exposure. Camera Specifications Type - Type: Digital, single-lens reflex, AF/AE camera with built-in flash
- Recording Media: CF Card Type I and II, UDMA-compliant CF cards, via external media (USB v.2.0 hard drive, via optional Wireless File Transmitter WFT-E4A)
- Image Sensor Size: 36.0mm x 24.0mm (35mm Fll-frame)
- Compatible Lenses: Canon EF lenses (35mm-equivalent focal length is approx. 1.6x the lens focal length)
- Lens Mount: Canon EF mount
Image Sensor - Type: High-sensitivity, high-resolution, large single-plate CMOS sensor
Pixels - Effective pixels: Approx. 21.1 megapixels
- Total Pixels: Total pixels: Approx. 22.0 megapixels
- Aspect Ratio: 3:2 (Horizontal: Vertical)
- Color Filter System: RGB primary color filters
- Low-pass Filter: Fixed position in front of the CMOS sensor
- Dust Deletion feature
- Automatic sensor cleaning
- Manual cleaning of sensor
- Dust Delete Data appended to the captured image
Recording System - Recording Format: Design rule for Camera File System 2.0
- Image Type:
- Still: JPEG, RAW (14-bit, Canon original), sRAW1, sRAW2, RAW+JPEG
- Video: MOV
- File Size:
- Large/Fine: Approx. 6.1MB (5616 x 3744 pixels)
- Large/Nomal: Approx. 3.0MB (5616 x 3744 pixels)
- Medium/Fine: Approx. 3.6MB (4080 x 2720 pixels)
- Medium/Normal: Approx. 1.9MB (4080 x 2720 pixels)
- Small/Fine: Approx. 2.1MB (2784 x 1856 pixels)
- Small/Normal: Approx. 1.0MB (2784 x 1856 pixels)
- RAW: Approx. 25.8MB (5616 x 3744 pixels)
- sRAW 1: Approx. 14.8MB (3861 x 2574 pixels)
- sRAW 2: Approx. 10.8MB (2784 x 1856 pixels)
- Exact file sizes depend on the subject, ISO speed, Picture Style, etc.
- Recording Functions: With the WFT-E4A attached, image recording to the CF card and to the USB external media connected to the WFT-E4A will be possible as follows:
- Standard
- Automatic switching of recording media
- Separate recordings according to image-recording quality
- Recording images having the same size
- Backup Recording: Enabled with WFT-E4A attached
- File Numbering: Consecutive numbering, auto reset, manual reset. Possible to create new folders and select folders in the CF card
- RAW + JPEG Simultaneous Recording: Provided (RAW/sRAW+JPEG also possible)
- Color Space: sRGB, Adobe RGB
- Picture Style: Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Def. 1-3
Image Processing - Type: Auto, Daylight, Shade, Cloudy, Tungsten Light, White Fluorescent Light, Flash, Custom, Color Temperature setting
- Auto White Balance: Auto white balance with the image sensor
- Color Temperature Compensation:
- White balance correction: +/-9 stops in full-stop increments
- White balance bracketing: 3 stops in full-stop increments
- Blue/amber direction or magenta/green direction possible
- Color Temperature Information Transmission: Provided
Viewfinder - Type: Eye-level pentaprism
- Coverage: Vertical/Horizontal approx. 98%
- Magnification: Approx. 0.71x (-1m-1 with 50mm lens at infinity)
- Eyepoint: Approx. 21mm (from eyepiece lens center)
- Built-in Dioptric Adjustment: -3.0 to +1.0m -1 (diopter)
- Focusing Screen: Interchangeable (Eg-D: Grid lines, Eg-S [point of Focus], Eg-A standard focusing screen provided
- Mirror: Quick-return half mirror (transmission: reflection ratio of 40:60, no mirror cutoff with EF600mm f/4L IS USM or shorter lenses)
- Viewfinder Information:
- AF information: AF points, focus confirmation light
- Exposure information: Shutter speed, aperture, ISO speed, AE lock, exposure level, spot metering circle
- Flash information: Flash ready, flash exposure compensation, High-speed sync, FE lock
- Image information: Highlight tone priority, monochrome shooting, maximum burst, white balance correction, CF card information
- Battery Information
- Depth-of-Field Preview: Enabled with depth-of-field preview button
Autofocus - Type: TTL-CT-SIR AF-dedicated CMOS sensor
- AF Points: 9 (Cross-type)
- Metering Range: EV -0.5-18 (at 73 degrees F/23 degrees C, ISO 100)
- Focusing Modes: Auto, One-Shot AF, Predictive AI Servo AF, AI Focus AF, Manual focusing (MF)
- AF Point Selection: Automatic selection, manual selection
- Selected AF Point Display: Superimposed in viewfinder and indicated on LCD panel
- AF-assist Beam: When an external EOS-dedicated Speedlite is attached to the camera, the AF-assist beam from the Speedlite will be emitted when necessary.
Exposure Control - Metering Modes: 35-zone TTL full-aperture metering
- Evaluative metering (linkable to any AF point)
- Partial metering (approx. 8% of viewfinder at center)
- Spot metering (approx. 3.5% of viewfinder at center)
- Center-weighted average metering
- Metering Range: EV 1-20 (at 73 degrees F/23 degrees C with EF50mm f/1.4 USM lens, ISO 100)
- Exposure Control: Program AE (Shiftable), Shutter-priority AE, Aperture-priority AE, Creative Auto, Full auto, Manual exposure, E-TTL II autoflash program AE
- ISO Speed (Recommended Exposure Index): Automatically set, ISO 100-6400 (in 1/3-stop or 1-stop increments)
- Basic Zone modes: ISO 100-3200 set automatically
- Extension settable (with C.Fn.I-3-1): ISO 50 (L), 12800 (H1), 25600 (H2)
- High Tone Priority settable: ISO 200-1600
- Exposure Compensation: Manual: +/- 2 stops in 1/3- or 1/2-stop increments (can be combined with AEB)
- AE Lock:
- Auto: Applied in One-Shot AF mode with evaluative metering when focus is achieved
- Manual: By AE lock button
Shutter - Type: Vertical-travel, mechanical, Electronically-controlled, focal-plane shutter
- Shutter Speeds:
- 1/8000 to 1/60 sec., X-sync at 1/200 sec.
- 1/8000 to 30 sec., bulb (Total shutter speed range. Available range varies by shooting mode)
- Shutter Release: Soft-touch electromagnetic release
- Self-timer: 10-sec. or 2-sec. delay
- Remote Control: Remote control with N3-type terminal
External Speedlite - Zooming to Match Focal Length: Provided
- Compatible Flash: EX-series Speedlites
- Flash Metering: E-TTL II autoflash
- Flash Exposure Compensation: +/-2 stops in 1/3- or 1/2-stop increments
- FE Lock: Provided
- External Flash Settings: Flash function settings, Flash C.Fn settings
Drive System - Drive Modes: Single, High-speed continuous, Low-speed continuous, and Self-timer (10-sec. or 2-sec. delay)
- Continuous Shooting Speed: Max. 3.9 shots/sec.
- Maximum Burst:
- JPEG (Large/Fine): approx. 78 (CF)/approx. 310 (UDMA CF)
- RAW: approx. 13/approx. 14 (UDMA CF)
- RAW+JPEG (Large/Fine): approx. 8 (CF/UDMA CF)
- Based on Canon's testing standards with a 2GB CF card, high-speed continuous shooting, ISO 100 and Standard Picture Style
- Varies depending on the subject, CF card brand, image-recording quality, ISO speed, drive mode, Picture Style, etc.
Live View Functions - Shooting Modes: Still photo shooting and video shooting
- Focusing:
- Quick mode (Phase-difference detection)
- Live mode/Face Detection Live mode (Contrast detection)
- Manual focusing (5x/10x magnification possible)
- Metering Modes:
- Evaluative metering with the image sensor (still photos)
- Center-weighted average metering (video)
- Metering Range: EV 0-20 (at 73 degrees F/23 degrees C with EF 50mm f/1.4 USM lens, ISO 100)
- Grid Display: Provided (Two-type grid displays)
- Exposure Simulation: Provided
- Silent Shooting: Provided (Mode 1 and 2)
LCD Monitor - Type: TFT color, liquid-crystal monitor
- Monitor Size: 3.0 in.
- Dots: Approx. 920,000 (VGA)
- Coverage: Approx. 100% (viewing angle: approx. 170 degrees)
- Brightness Adjustment: Auto, 7 levels provided
- Interface Languages: 25 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, 15/15 Romanian, Ukraine, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Japanese)
Image Playback - Display Format: Single image, Single image + Image-recording quality/shooting information, histogram, 4- or 9-image index, magnified view (approx. 1.5x-10x), rotated image (auto/manual), image jump (by 10/100 images, index screen, by shooting date, by folder), slide show (all images/selected by date/folder)
- Highlight Warning: Provided (Overexposed highlights blink)
Image Protection and Erase - Protect: Single images can be erase-protected or not
- Erase: Single image, check-marked images or all images in the CF card can be erased (except protected images)
Direct Printing - Compatible Printers: PictBridge-compatible printers
- Printable Images: JPEG images compliant to Design rule for Camera File System (DPOF printing possible) and RAW/sRAW images captured with the EOS 5D Mark II
- Easy Print feature: Provided
DPOF: Digital Print Order Format - DPOF: Version 1.1 compatible
Direct Image Transfer - Compatible Images: JPEG and RAW images - Only JPEG images can be transferred as wallpaper on the personal computer screen
Customization - Custom Functions: Total 25
- Camera User Settings: Register under Mode Dial's C1 and C3 positions
- My Menu Registration: Provided
Interface - USB Terminal: For personal computer communication and direct printing (USB 2.0 Hi-Speed)
- Video Out Terminal:
- Video OUT terminal: NTSC/PAL selectable
- HDMI mini OUT terminal
- Extension System Terminal: For connection to WFT-E4A
Power Source - Battery:
- One Battery Pack LP-E6
- AC power can be supplied via AC Adapter Kit ACK-E6 with Battery Grip BG-E6 attached.
- Battery Check: Auto
- Power Saving: Provided. Power turns off after 1, 2, 4, 8, 15 or 30 min.
- Date/Time Battery: One CR1616 lithium-ion battery
- Start-up Time: Approx. 0.1 sec.
Dimensions and Weight - Dimensions (WxHxD): Approx. 6.0 x 4.5 x 3.0 in./152.0 x 113.5 x 75.0mm
- Weight: Approx. 28.6 oz./810g (body only)
Operating Environment - Working Temperature Range: 32-104 degrees F/0-40 degrees C
- Working Humidity Range: 85% or less
More Product Information for the Canon EOS 5D Mark II 21.1MP Full Frame CMOS SLR Camera with EF 24-105mm f/4 L IS Lens
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Canon's update to the wildly popular full frame EOS 5D is here, and it's better than ever. The EOS 5D Mark II has a stunning 21.1-megapixel full-frame CMOS sensor with DIGIC 4 Image Processor, a vast ISO Range of 100-6400, plus EOS technologies like Auto Lighting Optimizer and Peripheral Illumination Correction. It supports Live View shooting, Live View HD videos, and more. It can shoot up to 3.9 fps, has 9 AF points plus 6 AF assist points, a new 98% coverage viewfinder, a 3.0-inch Clear View LCD (920,000 dots/VGA) and a rugged build. Full-frame shooters rejoice. |
Specifications
| General Information |
| Manufacturer |
Canon, Inc |
| Manufacturer Part Number |
2764B004 |
| Brand Name |
Canon |
| Product Line |
EOS |
| Product Model |
5D Mark II |
| Product Name |
EOS 5D Mark II Digital SLR Camera |
| Product Type |
Digital SLR Camera |
| Display & Graphics |
| Screen Size |
3" |
| Display Screen Type |
LCD |
| Display Resolution |
920000 Pixel |
| Effective Camera Resolution |
21.1 Megapixel |
| Total Camera Resolution |
22 Megapixel |
| Image |
| Aspect Ratio |
16:9 |
| Image Formats |
JPEG |
| Image Formats |
RAW |
| Maximum Image Resolution |
5616 x 3744 |
| Video |
| Video Formats |
QuickTime MOV |
| Maximum Video Resolution |
1920 x 1080 |
| HD Movie Mode |
Yes |
| Lens |
| Optical Zoom |
4.3x |
| Focal Length |
24 mm to 105 mm (Lens 1) |
| Lens Construction |
18 Elements in 13 Groups |
| Aperture Range |
f/4 |
| Image Stabilization |
Optical |
| Autofocus Points |
9 |
| Focus Modes |
Auto |
| Focus Modes |
Manual |
| Minimum Focus Distance |
17.72" |
| Exposure |
| Shortest Shutter Speed |
1/8000 Second |
| Longest Shutter Speed |
30 Second |
| Flash |
| Flash Modes |
Auto Flash |
| Viewfinder |
| Viewfinder Type |
SLR |
| Memory |
| Memory Card Supported |
CompactFlash (CF) Card |
| Controls/Indicators |
| Camera Modes |
Shooting Modes: Still photo shooting and video shooting Continuous Shooting: Max. 3.9 shots/sec Picture Style: Standard Portrait Landscape Neutral Faithful Monochrome User Def. 1-3 |
| Interfaces/Ports |
| HDMI |
Yes |
| PictBridge |
Yes |
| Software |
| Software Included |
EOS Digital Solution Disk |
| Battery Information |
| Number of Batteries Supported |
1 |
| Battery Size Supported |
Proprietary Battery Size |
| Battery Built-in |
No |
| Battery Included |
Yes |
| Battery Rechargeable |
Yes |
| Physical Characteristics |
| Camera Assembly |
Body with Lens Kit |
| Height |
4.5" |
| Width |
6.0" |
| Depth |
3.0" |
| Weight (Approximate) |
1.79 lb |
| Miscellaneous |
| Package Contents |
EOS 5D Mark II Digital SLR Camera EF 24-105mm f/4L IS USM Lens Eyecup Eb Wide Neck Strap EW-EOS5DMKII Stereo Video Cable STV-250N USB Interface Cable IFC-200U Battery Charger LC-E6 Battery Pack LP-E6 Software Instruction Manual |
| Additional Information |
Sensitivity: ISO 100-6400 (in 1/3-stop or 1-stop increments) Languages: English German French Dutch Danish Portuguese Finnish Italian Norwegian Swedish Spanish Greek Russian Polish Czech Hungarian Romanian Ukraine Turkish Arabic Thai Simplified/Traditional Chinese Korean Japanese |
| Platform Supported |
PC |
| Platform Supported |
Mac |
| Warranty |
| Standard Warranty |
1 Year Limited |
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Zeikos 57-in-1 USB 2.0 High Speed Memory Card Reader SD,XD,CF,Micro SD,MS DUO and more

This card reader / writer is perfect for those with MP3 players, PDA's and mobile phones as well as digital cameras or camcorders. Anybody that transfers or stores data on these formats will love it. It reads 57 different types of memory.
| MFG Part#:
ZE-CR201 |
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Sandisk 32GB Ultra SDHC UHS-I Card 30MB/s (Class 10)

Whether you are snapping wedding shots, reunion pictures, or a fast motion sequence, you will capture the moment with long consecutive shooting performance.
| MFG Part#:
SDSDU-032G-A11 |
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- EOS 5D Mark II Body
- 24-105mm Lens
- Eyecup Eb
- Wide Neck Strap EW-EOS5DMKII
- Stereo Video Cable STV-250N
- USB Interface Cable IFC-200U
- Battery Charger LC-E6
- Battery Pack LP-E6
- EOS Digital Solution Disk
- Software Instruction Manual

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| Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. |
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| Your address |
Cheapest shipping method |
| Continental US Physical Addresses |
Standard Flat Rate Shipping Service |
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Note: Usually ships free via Fedex thus this option is not available to PO Box addresses
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| Continental US PO Box |
Expedited Flat Rate Shipping Service |
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Note: Will ship out via USPS Parcel Post
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| APO / FPO Military Addresses |
Overnight Flat Rate Shipping Service |
| Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed |
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| Alaska, Hawaii, Puerto Rico |
Overnight Flat Rate Shipping Service |
| Note: Usually ships via Fedex Express, shipping time is not guaranteed |
NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.
- To select the shipping method most appropriate for you locate the shipping options, while checking out, by clicking on More Options

- And select the shipping method that matches your location or preference.

Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.
Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
Seller charges sales tax for items shipped to: NJ (7.000%). Tax applies to subtotal + S&H for NJ only
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- Return Policy
You may return merchandise purchased from Beachcamera for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 45 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your BeachCamera Return Policy. Products that are returned to BeachCamera with a missing, damaged or altered serial number will be refused RMA service and returned to you.
- Refunds
Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping charge.
- Exchanges
If you purchased a product from Beachcamera that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
- Defective Item
An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
- Damaged Items
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 busines day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
- Return Shipping
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
- Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
- Returning Items
Please contact us at 800-572-3224. If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
Mail to: BeachCamera - Returns, RA Number: 80 Carter Drive Edison, NJ 08817
You may contact the following carriers to determine a Customer Counter or Authorized Shipping Outlet nearest your location.
FedEx - (800) 463-3339
UPS - (800) 742-5877
U.S.P.S. - (800) 275-8777
Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Beachcamera.
- Return Exception
Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
Restricted products include:
- Furniture
- Apple iPods
- Mobile Phones
- BBQ Grills
- Opened Software
- Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
- Special Order Items
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Television Returns
If you aren't 100% satisfied with your TV purchase, you may return any factory-sealed new or open like-new Television within 45 days from the shipping date. We'll gladly exchange it or give you a refund, whichever you prefer. All returned or exchanged items must be in their original box and include all the original packing material, manuals, and accessories. When you receive your order, we recommend that you keep all packing materials in case you need to return the TV.
If you just don't like it - we will accept your return; we just ask that you pay for return shipping and processing fees. You'll also need to pack the TV in its original box with all original packing material, and accessories. We'll arrange for a special shipping carrier to pick up TV (over 41 inches) from your home. We will provide you with the return shipping and processing fee prior to arranging the TV pick up or exchange.
If your TV was damaged in shipping - It is important that you inspect the TV (not only the box it came in) prior to signing for it. If the TV is damaged (not the carton), please refuse the delivery and contact us at 1.800.572.3224. All damage related claims must be reported within 48 hours after delivery. A replacement will be sent immediately after we are notified about the damage.
If your TV does not seem to function properly - we'll help troubleshoot and determine how to solve the problem; if we can't, we'll arrange for service to assess the television. If the service doesn't resolve the issue, we can arrange for a refund or exchange.
- Return Exception
Although we have a very flexible return policy on most of the items we sell, there are some exceptions.
The following items may not be returned. A/V Furniture A/V Receivers BBQ Grills, Apple ipods Consumables, including but not limited to recordable media, film, digital memory, tapes, batteries, paper, and ink. Mobile phones Panasonic DVD recorders Computers Software (after opened) Televisions Wall mounting brackets (after the manufacturer's box has been opened) Special order items
All televisions come with a full Manufacturer’s Warranty. All TVs 42” and higher include in-home service. If defective, they will be serviced (repaired or replaced) by a manufacturer authorized service technician. Beachcamera can help you locate your nearest Authorized Service Center.
Please note that our in-home appointment based delivery applies to TVs 42” and higher. All TVs 40” and smaller are shipped via Fedex and are subject to our standard return policy. TVs 30” and smaller – if found to be defective, need to be returned to us for replacement.
- Warranty
Please contact beach camera for any questions surrounding the manufacturer warranty
- Resellers & Bulk Orders Policy
BeachCamera does not ship to resellers and reserves the right to limit quantities and orders to all customers.
How Long Does It Generally Take To Process An Order?
How long does it generally take to process an order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.
What Should I Do If An Item Is Missing From My Order?
First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Please call BeachCamera Customer Service at 800-572-3224, if you're unable to locate an item.
Do All Of The Products You Sell Carry A Warranty?
All merchandise is brand new, factory fresh and includes manufacturer's USA warranty unless clearly stated to the contrary. For example our open-box merchandise which we sell at closeout prices.
Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.
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