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Dyson-DC65-Animal-Complete-Upright-Vacuum
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Details about  Dyson DC65 Animal Complete Upright Vacuum

5 Year Dyson Warranty + FREE Shipping!

Dyson DC65 Animal Complete Upright Vacuum

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Item Information

Item condition:
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Free shipping
Extended holiday returns
New condition
Shipping:
FREE Standard Shipping | See details
 
Item location:
Austin, Texas, United States
 
Ships to:
United States and many other countries | See details
Delivery:
Estimated on or before Tue. Jan. 06 to 20147  help icon for Estimated delivery date - opens a layer
Payments:
PayPal Visa/MasterCard, Amex, Discover
Credit Cards processed by PayPal
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International shipping and import charges paid to Pitney Bowes Inc. Learn More- opens in a new window or tab
Returns:
Extended holiday returns until Jan. 31, buyer pays return shipping See details
Guarantee:
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eBay item number:
111428132994
Seller assumes all responsibility for this listing.
Last updated on  Dec 25, 2014 20:47:25 PST  View all revisions

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Type: Upright
DC65 Warranty: 5 years thru Dyson Brand:

Dyson

Tools: Yes, see listing details Bag/Bagless: Bagless
Item condition: Brand New Filters: HEPA
Voltage: 120 U.S. Standard Features: Tangle-free Turbine tool, Dyson Tool Bag, Stiff bristle brush, Soft dusting brush, Multi-angle brush, Zorb carpet maintenance powder, Weight: 17.35 lbs, Cord length: 35 ft, Maximum reach: 51.7 ft, Dimensions: 42.4 x 13.4 x 15.4 inches (H x W x D), Bin capacity:0.55 gallons, Suction power: 245 AW, Color: Pink
Not Included: Adapters & Converters Model:

DC65 Pink Complete Version

Returns: Valid to U.S. Residents Only Tools:: Yes, see listing details

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New - DYSON DC65 PINK ANIMAL COMPLETE UPRIGHT VACUUM

DC65 Pink Animal Complete is engineered for outstanding cleaning performance and ease of use. With its self-adjusting cleaner head and re-engineered brushbar, bristles dig deeper into carpets to remove more dust and dirt, while providing superior performance on hard floors. The DC65 Pink Animal Complete has been built to achieve the highest suction at the cleaner head, twice the suction as any other vacuum.¹ The DC65 Pink Animal Complete has remodeled cyclones and uses the latest Ball™ technology.


INCLUDES


• Dyson DC65 Pink Complete Animal Vacuum
• Operating manual
• Quick start guide
• Product registration card
• Soft Dusting Brush
• Multi-angle Brush
• Zorb carpet powder
• Tool bag
• Stiff Bristle Brush
• Combination crevice / stair tool
• Tangle-Free Tool
• 5 year parts and labor warranty  (All Dyson & Vacuum Warehouse Warranty valid within the United States only.)

Any items that are shipped to forwarding companies are not covered under eBays buyer protection. For more information, please contact eBay directly.Warranty voids when item is taken outside of the U.S. Unfortunately, we are not accepting returns from non U.S. resident customers at this time. Please read listing carefully prior to purchasing.


About Us

Dyson began 30 years ago when James Dyson tore the bag from his sluggish vacuum cleaner and replaced it with a cardboard cyclone. In doing so he created the first no loss of suction vacuum cleaner. Years of work and 5,127 prototypes later, Dyson's DC01 vacuum cleaner finally rolled off the production line in 1993. Within 18 months it was the biggest selling vacuum cleaner in UK. 

Now employing 3,600 people (one third of them engineers), Dyson sells its vacuum cleaners in 49 countries. Research, design and development is at the core of Dyson. Dyson has over 1,900 patents and patent applications worldwide for over 300 different inventions. Dyson's RDD investment has quadrupled over the last 5 years with plans to double the number of engineers tasked with designing new technologies as well as challenging and improving existing ones.

The US-based customer support center is open 7 days a week at 1-866-MY-DYSON.
ABC Vacuum Warehouse in Austin, TX is the authorized Dyson retail partner managing and fulfilling orders for the dyson.usa eBay account. We have been a authorized Dyson retailer for over 10 years, and are also a authorized Dyson regional warranty service center. We have been in business since 1977 and will stop at nothing to make sure every customer we have is 100% satisfied with the service and products received by our customers.
Our toll free number is 1-800-285-8145 and we are open from 9 a.m. - 5 p.m. Central time Monday-Friday. 

Payment

We accept Paypal. If you don't have a Paypal account you can still check out through Paypal as a guest by using your credit card.

Returns

U.S. Residents Returns:
If you receive an item that is defective you may return the item within 30 days of receiving it at no charge to you, contact us and we will issue a call tag to have the item picked up and a replacement sent or refund issued. If you are unhappy with the item you may return it within 30 days of receiving it, return shipping charges apply. 

All international sales are final. We currently do not accept returns/exchanges for international returns. 

Shipping

Free shipping available via FEDEX ground to the 48 contiguous states only. Items ship from Austin, TX via the ABC Vacuum warehouse facilities. All items are sent in mail order packaging. Outer packaging not included. They are a trusted partner of Dyson and ABC Vacuum is the company selling and fullfiling orders placed with dyson.usa. Please note that package forwarding to non-USA verified addresses are excluded from eBay buyer protection plan. All international sales are final. We currently do not accept returns/exchanges for international returns. 

FAQs

Q: How long will it take to receive my order?
A: Orders are usually processed and shipped within 24 hours of the payment being received.

Q: Will I receive a tracking number for my order?
A: Yes, tracking will be upload to eBay within 24 hours of your order being shipped.

Q: What is the quality of the refurbished units you sell through eBay?
A: Although we can't guarantee that you will receive an item that is free of cosmetic blemish, 99% of the time you can't tell they have ever been out of the box. All items are sent in mail order packaging. Outer packaging not included. 

Q: What kind of U.S. warranty coverage do I have?
A: New upright and canister vacuums come with a unmatched 5 year Dyson warranty. All new Dyson fans and cordless vacuums come with a 2 year Dyson warranty. Please contact the seller or manufacturer for warranty information. All Dyson & Vacuum Warehouse Warranty valid within the United States only.

Q: What is the U.S. warranty on refurbished product?
A: On all refurbished uprights and canister vacuums Dyson backs them with a 6 month Dyson warranty, after that you are covered by a ABC Vacuum 2.5 year extended warranty which covers parts and labor within the U.S. only. On refurbished Dyson fans and cordless vacuums they will come with the standard 6 month Dyson warranty and 6 extended warranty from ABC Vacuum valid within the U.S. Please contact the seller for a free copy of your written warranty details.

Q: How will my item ship?
A: Your item will ship in it's retail box and no outer packaging.

Q: What happens when I receive a broken Dyson seal for my new item or the box is banged up? 
A: There is no guarantee that your item will arrive without any superficial dents or scratches to the box. At times, the seal may or may not break. Please be aware of this when purchasing online.

Q: What if I accidentally placed an order and need to cancel?
A: Should you need to cancel an order that's already been placed during our normal business hours of Monday thru Friday - 9AM to 5:30PM Central, you will have to request to have the item canceled through eBay. ABC Vacuum Warehouse will be unable to process any returns via phone or eBay email. Please note, our cut off ship time is at 3:00 PM central time zone. If your order ships during this time and you still need to cancel, there is a $20 re-route and cancel fee.

Q: International buyer information, what to expect:
A: U.S. based items run on 120V/60Hz. Before you purchase this item, make sure you have the proper adapter & converter to operate your unit. All international packages will be forwarded to KY prior to leaving the states. Your package may or may not be opened to ensure safe delivery. Unfortunately, we are not accepting returns/exchanges for international returns at this time. All U.S. warranties void when the unit is taken out of the United States.

Q: My tracking number states that the item was delivered but I do not have it, how can ABC Vacuum Warehouse resolve this matter?
A: In the case that your item shows delivered but was not received, the buyer will have to go through eBay and select "I did not receive my item". Using this method will resolve the issue and ensure that your situation is taken care of. Any buyer that contacts ABC Vacuum Warehouse via phone for lost or stolen items will be rerouted to use eBay to recover their item. Please note, there is generally a 72 business hour wait period for a FedEx trace and claim to finish processing. Upon it's completion, the head of our claims dept. will automatically ship you a replacement. INTERNATIONAL BUYERS: Contact eBay.

Q: I am purchasing an item from your store as a Christmas present, do you provide holiday wrapping? 
A: No, not at this time.

Q: My item arrived in damaged conditions, how can I get help? 
A: Customer satisfaction is our number 1 priority. If your item arrived damaged, you will need to go through eBay messages and choose the option that best describes the situation and condition of item. Customers that call in will be rerouted to eBay messages to create a return ticket via eBay.
International buyers: Contact eBay for assistance.

Q: My item was missing pieces or is not as described, how can you help me?
A: If your item is missing pieces, please contact us via eBay messages so we can provide you information to have Dyson ship you the needed piece. If your item was not as described, you will need to open up a return request via eBay to have ABC Vacuum Warehouse assist you with a refund. If you are needing an exchange, simply message us via "contact the seller" link so have our friendly reps assist you. Depending on the situation, we may ask you to provide images or a detailed description of the issue.

Q: If I open a case, will it take priority and expedite a resolution from the seller? 
A: Our number one goal on eBay is provide you with a superb buying experience and the best customer support you've ever encountered. We completely understand that situations out of our control may arise that will cause disruption. While we always strive for absolute perfection with little to none errors, the fact remains that we are only human. Your business means a lot to us, and we take every transaction seriously. If you had any issues before, during or after (even 30 days after) checkout, we want to know! We want to guarantee your satisfaction so please allow us to do so by not opening a case and contacting us directly by hitting the "contact seller" link.
Sellers Note:
eBay has been changing their policies greatly. These changes will affect the way we handle customer returns, refunds, exchanges and cancellations. For the protection of the buyer and the seller, eBay has asked all parties to keep communication strictly through eBay messages. Unfortunately, this will limit how we can easily assist you - but it will not deter us from wanting to deliver excellent customer support for any issues, questions or concerns you may have. As always, feel free to contact us via phone but any order related issues must be messaged via eBay messages. Thank you for your patience.
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This listing is currently undergoing maintenance, we apologise for any inconvenience caused.

Questions and answers about this item

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Seller assumes all responsibility for this listing.

Shipping and handling

Item location: Austin, Texas, United States
Shipping to: United States, Canada, Mexico
Excludes: Alaska/Hawaii, APO/FPO, US Protectorates, Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, Southeast Asia, South America, Bermuda, Greenland, Saint Pierre and Miquelon, PO Box
Estimated sales tax
Seller charges sales tax for items shipped to: TX*(8.25%).
* Tax applies to subtotal + S&H for these states only

Return policy

After receiving the item, contact seller within
Refund will be given as
Return shipping
Until January 31, 2015
Money back
Buyer pays return shipping
Return policy details
Defective Merchandise: Customers have 30 days from the shipment date to return defective merchandise and contact us via eBay messages. When customers contacts the seller within the 30 day window, they have the option to receive a replacement unit or a refund with ABC paying the return shipping. You will need to request a return through eBay messages and choose the option that best describes the reason for the return. Once the item arrives at ABC’s warehouse, the replacement unit will be shipped or the refund will be issued within 48 business hours. Remember, for the exchange or refund to go smoothly, you will need to request the appropriate eBay action through the eBay site. Unsatisfactory (did not meet expectations): Customers have 30 days from the shipment date to return unsatisfactory merchandise for a refund or replacement item. Customers have one of two options: they can pay the return shipping costs and receive a full refund –or— ABC pays the return shipping, and the customer receives a full refund sans 10 percent for restocking fees. Once the item has been returned and inspected, the refund will be issued within 48 business hours. International forwarding companies: Please note that package forwarding to non-USA verified addresses are excluded from eBay buyer protection plan. Unfortunately, shipping labels are not covered. Fees apply. International Customers: Returns due to item being defective or damaged are not accepted at this time. Please contact eBay for more information.

Payment details

Payment method Preferred / Accepted  
Credit or debit card through PayPal
PayPal Preferred
 
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The choice is yours. PayPal Credit gives you the flexibility to pay for your purchases now or over time with one of our special financing offers. Please note, if your purchase qualifies for a special financing offer:
Interest will be charged on your account from the posting date (which is usually within a few days after the purchase date) if the purchase balance is not paid in full within financing period. Subject to credit approval. See terms - opens in a new window or tab
 

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