Payment & Combined Shipping
• Upon winning, please complete transaction using eBay check out & pay via PayPal.
• We only accept PayPal as form of payment
• Prompt payment is appreciated and will ensure your purchase is shipped to you as quickly as possible.
• We do our best to combine shipping on as many transactions as possible, however due to the nature of our merchandise, combined shipping is not always available.
• Unfortunately, once an invoice has been paid, we cannot combine shipping charges with an additional invoice.
Pick Up, Shipping and Insurance
• All of our items are eligible for pick up at our Central Florida location, for details & to schedule an appointment please contact us via eBay messages.
• We make our best effort to process orders & ship items with in two business days of receiving payment.
• All items are packaged at the utmost care & shipped via USPS. Select packages will be shipped via UPS.
• MouseSurplus retains the right to determine the most safe and efficient way to ship an item.
• To ensure peace of mind, an official tracking number is generated and emailed to you.
• If insurance is included it will be stated in the listing.
• To request insurance on an item, please contact us via eBay messages for a quote before paying for your transaction.
• Shipment fees for the contiguous United States are listed above in the auction description.
• Shipping prices for Hawaii, Alaska and all off shore U.S. territories may vary depending on size and/or weight, please contact us via eBay messages for a quote.
• International Shipping is available on most items. Please contact us via eBay messages with your shipping address for a quote, as prices will vary from country to country and item to item.
Return Policy & Feedback
• MouseSurplus does not accept returns, as our items are unique one of a kind collectibles.
• Extenuating circumstances are addressed on a case-to-case basis, if you need more information please message us via eBay messages.
• Here at MouseSurplus, we only accept Positive Feedback as we feel any concern can be addressed in a prompt and professional manner. Although we are not perfect, we will work morning, noon and night, 7 days a week to give you the best shopping experience available on the internet.
Again, Thank you for shopping with MouseSurplus