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Details about  New Dyson DC65 Ball Animal Vacuum Cleaner - Purple/Iron

5 year Dyson Warranty + Free Shipping!

New Dyson DC65 Ball Animal Vacuum Cleaner - Purple/Iron

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99.4% Positive feedback
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Item location:
Austin, Texas, United States
 
Ships to:
United States and many other countries | See details
Delivery:
Estimated on or before Mon. Apr. 27 to 07095  help icon for Estimated delivery date - opens a layer
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eBay item number:
141368366815
Seller assumes all responsibility for this listing.
Last updated on  Apr 15, 2015 09:39:02 PDT  View all revisions

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Type: Upright
Tools:: Yes, see listing details below Brand:

Dyson

Color:

Purple

Bag/Bagless: Bagless
Item Condition: Brand New, in retail box Filters: HEPA
Voltage: 120 U.S. Standard Features: Tangle Free Tool, Combination crevice / stair tool, Soft Dusting Brush, 5 year Dyson parts and labor warranty, Self Adjusting Cleaner Head, Cleaning Path Width: 13-1/2", 11.7 amps of power, 35' cord, Weight: 17.4 pounds, Dimensions: 42.4 x 13.4 x 15.4 inches (H x W x D), Bin capacity 0.55 gallons, Stair cleaning: Instant high reach wand
Not Included: Adapters & Converters Model:

DC65 Purple Animal Version (NOT the complete)

Returns: Valid to U.S. Residents Only

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Brand New - DYSON DC65 Ball Animal Vacuum Cleaner - Purple/Iron
ABC Vacuum Warehouse is eBay's #1 Authorized Dyson dealer 

This New DC65 Animal Purple Upright Vacuum is engineered for outstanding cleaning performance and ease of use. With its self-adjusting cleaner head and re-engineered brushbar, bristles dig deeper into carpets to remove more dust and dirt, while providing superior performance on hard floors. The DC65 Animal Purple Upright Vacuum has been built to achieve the highest suction at the cleaner head, twice the suction as any other vacuum.¹ The DC65 Animal Purple Upright Vacuum has remodeled cyclones and uses the latest Ball™ technology. 

Features

Radial Root Cyclone™ technology
Conventional vacuums rely on bags to trap dust and dirt. But when you start to use some bagged machines, dust can clog the tiny holes in the bag. Some ordinary bagless vacuums work in a similar way. They use a central filter to trap fine dust, which can clog too. Suction drops, leaving dust and dirt behind in your home.
In Radial Root Cyclone™ technology remodeled airflows help remove more dirt, dust and allergens from the home.

Strongest suction at the cleaner head
Many upright vacuums use fixed settings. Their cleaner heads don’t self-adjust to different floor types – the bigger the gap between cleaner head and floor, the more suction power is wasted. With an active base plate it creates the optimal cleaner head contact for every floor type, reducing air leaks and retaining more suction power. It’s designed for outstanding performance across all floors – not just carpets, but the whole of your house.

Reconfigured brush bar
25% more power drives bristles deeper into carpets removing more dirt.

Ball™ technology for upright vacuums
Dyson Ball™ uprights ride on a ball, which pivots on the spot so you can steer with a turn of the wrist. The ball also houses core technology, including the motor and ducting. There’s less clutter, so it’s easier to clean into awkward places, along edges and around furniture.

Hygienic and quick to empty
Emptying the bin on a Dyson vacuum is quick and hygienic. Just press the button to release the dirt. The bin is clear, so you can see when it needs emptying – and how much dust, dirt and pet hair the machine has captured. Dyson vacuums were the first to have clear bins – despite market researchers insisting it was a bad idea. Now clear bins are everywhere (though not all are made from the same ABS polycarbonate as riot shields, like Dyson bins).

Tangle-free Turbine tool
The Dyson Tangle-free Turbine tool is the only turbine tool that doesn’t tangle. There’s no brush bar for hair to wrap around. It uses counter-rotating heads with brushes to remove hair and dirt from carpets and upholstery and releases it straight into the bin. The flexible heads and articulating base plate ensure that the brushes maintain constant contact with a surface – no matter how uneven. The heads are positioned so the brushes reach to the front and side of the tool, drawing in hair and dirt from all directions.
Soft dusting brush
The Dyson Soft dusting brush gently removes dust and allergens from flat surfaces, delicate areas and upholstery. The fine nylon bristles are angled at 45° to sweep dust into the airflow, where it is sucked away. The front bristles are wider spaced to prevent sticking to furniture. A felt strip down the middle of the brush helps protect polished and delicate surfaces from scratching.

Specification 

  • Weight: 17.35 lbs
  • Dimensions: 42.4 x 13.4 x 15.4 inches (H x W x D)
  • Max. Reach: 51.7 ft
  • Cord Length: 35 ft
  • Bin Capacity: 0.55 gals
  • Suction Power: 245 AW
  • Cleaning Path: 13.4"
  • Color: Purple / Silver 
What's in the box?
New Dyson DC65 Purple Animal Floor Upright Vacuum
Onboard Tools: Combo / Crevice Tool
Additional Tools: Soft Dusting Brush & Tangle Free Tool
Five year Dyson Warranty Card
Instruction Manual

Warranty
Five year Dyson warranty
Warranty voids when item is taken outside of the U.S. Unfortunately, we are not accepting returns from non U.S. resident customers at this time. 

Any items that are shipped to forwarding companies are not covered under eBays buyer protection. For more information, please contact eBay directly. Please read listing carefully prior to purchasing. 



About Us

Dyson began 30 years ago when James Dyson tore the bag from his sluggish vacuum cleaner and replaced it with a cardboard cyclone. In doing so he created the first no loss of suction vacuum cleaner. Years of work and 5,127 prototypes later, Dyson's DC01 vacuum cleaner finally rolled off the production line in 1993. Within 18 months it was the biggest selling vacuum cleaner in UK. 

Now employing 3,600 people (one third of them engineers), Dyson sells its vacuum cleaners in 49 countries. Research, design and development is at the core of Dyson. Dyson has over 1,900 patents and patent applications worldwide for over 300 different inventions. Dyson's RDD investment has quadrupled over the last 5 years with plans to double the number of engineers tasked with designing new technologies as well as challenging and improving existing ones.

The US-based customer support center is open 7 days a week at 1-866-MY-DYSON.
ABC Vacuum Warehouse in Austin, TX is the authorized Dyson retail partner managing and fulfilling orders for the dyson.usa eBay account. We have been a authorized Dyson retailer for over 10 years, and are also a authorized Dyson regional warranty service center. We have been in business since 1977 and will stop at nothing to make sure every customer we have is 100% satisfied with the service and products received by our customers.
Our toll free number is 1-800-285-8145 and we are open from 9 a.m. - 5 p.m. Central time Monday-Friday. 

Payment

We accept Paypal. If you don't have a Paypal account you can still check out through Paypal as a guest by using your credit card.

Returns

U.S. Residents Returns:
If you receive an item that is defective you may return the item within 30 days of receiving it at no charge to you, contact us and we will issue a call tag to have the item picked up and a replacement sent or refund issued. If you are unhappy with the item you may return it within 30 days of receiving it, return shipping charges apply. 

All international sales are final. We currently do not accept returns/exchanges for international returns. 

Shipping

Free shipping available via FEDEX ground to the 48 contiguous states only. Items ship from Austin, TX via the ABC Vacuum warehouse facilities. All items are sent in mail order packaging. Outer packaging not included. They are a trusted partner of Dyson and ABC Vacuum is the company selling and fullfiling orders placed with dyson.usa. Please note that package forwarding to non-USA verified addresses are excluded from eBay buyer protection plan. All international sales are final. We currently do not accept returns/exchanges for international returns. 

FAQs

Q: How long will it take to receive my order?
A: Orders are usually processed and shipped within 24 hours of the payment being received.

Q: Will I receive a tracking number for my order?
A: Yes, tracking will be upload to eBay within 24 hours of your order being shipped.

Q: What is the quality of the refurbished units you sell through eBay?
A: Although we can't guarantee that you will receive an item that is free of cosmetic blemish, 99% of the time you can't tell they have ever been out of the box. All items are sent in mail order packaging. Outer packaging not included. 

Q: What kind of U.S. warranty coverage do I have?
A: New upright and canister vacuums come with a unmatched 5 year Dyson warranty. All new Dyson fans and cordless vacuums come with a 2 year Dyson warranty. Please contact the seller or manufacturer for warranty information. All Dyson & Vacuum Warehouse Warranty valid within the United States only.

Q: What is the U.S. warranty on refurbished product?
A: On all refurbished uprights and canister vacuums Dyson backs them with a 6 month Dyson warranty, after that you are covered by a ABC Vacuum 2.5 year extended warranty which covers parts and labor within the U.S. only. On refurbished Dyson fans and cordless vacuums they will come with the standard 6 month Dyson warranty and 6 extended warranty from ABC Vacuum valid within the U.S. Please contact the seller for a free copy of your written warranty details.

Q: How will my item ship?
A: Your item will ship in it's retail box and no outer packaging.

Q: What happens when I receive a broken Dyson seal for my new item or the box is banged up? 
A: There is no guarantee that your item will arrive without any superficial dents or scratches to the box. At times, the seal may or may not break. Please be aware of this when purchasing online.

Q: What if I accidentally placed an order and need to cancel?
A: Should you need to cancel an order that's already been placed during our normal business hours of Monday thru Friday - 9AM to 5:30PM Central, you will have to request to have the item canceled through eBay. ABC Vacuum Warehouse will be unable to process any returns via phone or eBay email. Please note, our cut off ship time is at 3:00 PM central time zone. If your order ships during this time and you still need to cancel, there is a $20 re-route and cancel fee.

Q: International buyer information, what to expect:
A: U.S. based items run on 120V/60Hz. Before you purchase this item, make sure you have the proper adapter & converter to operate your unit. All international packages will be forwarded to KY prior to leaving the states. Your package may or may not be opened to ensure safe delivery. Unfortunately, we are not accepting returns/exchanges for international returns at this time. All U.S. warranties void when the unit is taken out of the United States.

Q: My tracking number states that the item was delivered but I do not have it, how can ABC Vacuum Warehouse resolve this matter?
A: In the case that your item shows delivered but was not received, the buyer will have to go through eBay and select "I did not receive my item". Using this method will resolve the issue and ensure that your situation is taken care of. Any buyer that contacts ABC Vacuum Warehouse via phone for lost or stolen items will be rerouted to use eBay to recover their item. Please note, there is generally a 72 business hour wait period for a FedEx trace and claim to finish processing. Upon it's completion, the head of our claims dept. will automatically ship you a replacement. INTERNATIONAL BUYERS: Contact eBay.

Q: I am purchasing an item from your store as a Christmas present, do you provide holiday wrapping? 
A: No, not at this time.

Q: My item arrived in damaged conditions, how can I get help? 
A: Customer satisfaction is our number 1 priority. If your item arrived damaged, you will need to go through eBay messages and choose the option that best describes the situation and condition of item. Customers that call in will be rerouted to eBay messages to create a return ticket via eBay.
International buyers: Contact eBay for assistance.

Q: My item was missing pieces or is not as described, how can you help me?
A: If your item is missing pieces, please contact us via eBay messages so we can provide you information to have Dyson ship you the needed piece. If your item was not as described, you will need to open up a return request via eBay to have ABC Vacuum Warehouse assist you with a refund. If you are needing an exchange, simply message us via "contact the seller" link so have our friendly reps assist you. Depending on the situation, we may ask you to provide images or a detailed description of the issue.

Q: If I open a case, will it take priority and expedite a resolution from the seller? 
A: Our number one goal on eBay is provide you with a superb buying experience and the best customer support you've ever encountered. We completely understand that situations out of our control may arise that will cause disruption. While we always strive for absolute perfection with little to none errors, the fact remains that we are only human. Your business means a lot to us, and we take every transaction seriously. If you had any issues before, during or after (even 30 days after) checkout, we want to know! We want to guarantee your satisfaction so please allow us to do so by not opening a case and contacting us directly by hitting the "contact seller" link.

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Questions and answers about this item

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Seller assumes all responsibility for this listing.

Shipping and handling

Item location: Austin, Texas, United States
Shipping to: United States, Mexico
Excludes: Alaska/Hawaii, APO/FPO, US Protectorates, Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, Southeast Asia, South America, Bermuda, Canada, Greenland, Saint Pierre and Miquelon, PO Box
Estimated sales tax
Seller charges sales tax for items shipped to: TX*(8.25%).
* Tax applies to subtotal + S&H for these states only

Return policy

After receiving the item, contact seller within
Refund will be given as
Return shipping
30 days
Money back
Buyer pays return shipping
Return policy details
Defective Merchandise: Customers have 30 days from the shipment date to return defective merchandise and contact us via eBay messages. When customers contacts the seller within the 30 day window, they have the option to receive a replacement unit or a refund with ABC paying the return shipping. You will need to request a return through eBay messages and choose the option that best describes the reason for the return. Once the item arrives at ABC’s warehouse, the replacement unit will be shipped or the refund will be issued within 48 business hours. Remember, for the exchange or refund to go smoothly, you will need to request the appropriate eBay action through the eBay site. Unsatisfactory (did not meet expectations): Customers have 30 days from the shipment date to return unsatisfactory merchandise for a refund or replacement item. International forwarding companies: Please note that package forwarding to non-USA verified addresses are excluded from eBay buyer protection plan. Unfortunately, shipping labels are not covered. Fees apply. International Customers: Returns due to item being defective or damaged are not accepted at this time. Please contact eBay for more information.

Payment details

Payment method Preferred / Accepted  
Credit or debit card through PayPal
PayPal Preferred
 
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Interest will be charged on your account from the posting date (which is usually within a few days after the purchase date) if the purchase balance is not paid in full within financing period. Subject to credit approval. See terms - opens in a new window or tab
 

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