All of my dvds are used unless specified as new which means still sealed like in the store but DOES NOT necessarily include the cardboard sleeve if it originally came with one on top of the wrapping. The used dvds may or may not come with any inserts. If having a sleeve or any inserts are important to you, PLEASE ASK if that particular dvd includes those prior to bidding. ALL DVDS COME IN THE CASE WITH THE ORIGINAL COVER ART. The dvds are NOT copies bootlegs etc. The case and cover art as sold as-is but I NEVER send broken cases so this is really a non-issue and if there is anything seriously wrong with the cover art (which is very rare), I will state this clearly in the ad so you know before bidding. When I rate the dvd quality, I am referring to the dvd ONLY, not the case or cover art so for example, the condition is listed as "like new", the dvd will be "like new" but the case may have a sticker on it or someone wrote their name on the cover art so one of those items may not be "like new" but the dvd for sure will be, but please know that I will not send you a case that is all covered in stickers or anything like that. In other words, if it is a case I would not want in my own collection, it will be replaced but again, please feel free to ask me about the case or cover art condition to be on the safe side if these are a concern.
***IF YOU ARE BUYING SEVERAL DVDS--->
I've always kept this as a surprise and my regular customers already know it, but for those of you that are new to my store... When you are buying several dvds at one time, if the transaction has been completely smooth, without incident such as me having to file a dispute before payment is made, for example, I typically include EXTRA DVD(S) FOR FREE and they are good normal titles with case and cover art, not junk. I have decided to mention this up front this time rather than keep it as a surprise upon delivery. The amount of extra dvds I include depends upon how many you have purchased without any problems. GOOD MANNERS DO WORK IN YOUR FAVOR.
I guarantee shipment within 1 business day after you pay for ALL of your items. Holidays and weekends are not business days but sometimes I do ship on Saturday or the same day you pay. If you are bidding on multiple dvds, even if spread out over several days, they WILL BE SHIPPED TOGETHER within 1 business day from the date you pay for ALL of them. SHIPPING COST IS $3.00 FOR THE FIRST DVD AND $2.50 FOR EACH ADDITIONAL DVD WHEN YOU PAY FOR THEM ALL AT THE SAME TIME - ON JUST ONE FINAL INVOICE. So PLEASE take advantage of the discount by paying for everything at one time. Sorry but I cannot afford to have a larger discount. A big discount is already given in the low price of the dvd. Shipping supplies are expensive and I do have to purchase the dvds. Additionally, if you are not a seller you may not know that eBay and Paypal combined take a 20% cut from the total payment and that does include what you pay for shipping. So please understand and PLEASE DO NOT ASK FOR A LARGER DISCOUNT. I cannot afford it. I am not trying to be rude, I'm just being honest so you are fully aware of the total cost prior to bidding.
I ONLY ACCEPT PAYPAL. Payment must be made within 4 days after you win the auction. If you are bidding on multiples, even when they stretch out over several days, payment is then due within 4 days after the last auction you are bidding on has ended. If payment is not received within 4 days after your final auction win, and other arrangements have not been made, I have the option to file a dispute against you with eBay. I do keep track if you are still bidding so I do not get worried about payment. I always send an email asking if you are still planning on bidding if I do not see any additional bids and reminding you when your payment is due before any dispute is filed.
I ONLY leave feedback first when I am the buyer. As soon as you leave feedback for me, I then know that you are satisfied with your purchase and no further customer support is needed. So as soon as I see your positive feedback for me, I will then leave great feedback for you the same day.
I am committed to the satisfaction of my customers and try to provide the highest level of service and excellence. I guarantee that the dvd will play as if new. If upon receipt you find that the dvd does not play properly, please CONTACT ME within 14 days after delivery and I'm sure we can get any problem solved quickly and amicably. GOOD MANNERS GO A LONG WAY WITH ME. I ONLY ACCEPT RETURNS OR PROVIDE REFUNDS IF THE DVD DOES NOT FUNCTION PROPERLY. No return because of the case or cover art or you just didn't enjoy the movie. Please remember, I NEVER send broken cases or a case in a condition that I would not tolerate in my own collection. "Broken" means no cracks or it will not close. In other words, the case does not work. A sticker or writing on the case DOES NOT qualify as broken. Same with the dvd - a sticker on it or writing on the NON-MOVIE side of the dvd DOES NOT qualify as broken when the dvd plays properly.
TRACKING & DELIVERY CONFIRMATION
I will provided buyers with the tracking number when I create the shipping label. ALL items are shipped with delivery confirmation. I ship VERY fast - always within 1 business day or sooner after you have completed payment for ALL of your items. After I give the package to the post office, I have no control over how fast or slow they move so pretty please do NOT blame me for that when tracking confirms that i shipped it no later than 1 business day after you paid just as promised, but the post office moves like a snail for some reason.
Local pick-up is NOT available. NO exceptions. Please do not ask.