Cyberlink PowerDirector 10 Ultra - Windows 

Payment

Currently we only accept PayPal. Immediate Payment is required.

Sales Tax
For shipments to New York, we are required by State law to collect sales tax to the county we are shipping to, and will be calculated at checkout.

Shipping

We currently will ship orders from eBay to the lower 48 contiguous states. We reserve the right to refuse any orders shipped elsewhere. All Shipping prices are only to the lower 48 states.

U.S. Orders: Once we have received your order it will be processed & shipped within 1 to 2 business days and a confirmation email with a tracking number will be sent to the email address you have provided.

International Orders: We currently do not offer international Shipping.

Customer Service

If you need assistance, please contact us with the eBay 'Ask a question' link at the bottom of this listing. We look forward to serving you!

Returns
Products are warranted solely by the manufacturer. The complete warranty is included with the product and is subject to the conditions set forth by the manufacturer. J&R offers an exclusive 30-day exchange/refund policy on purchases made via eBay. Please note: defective computer software and opened pre-recorded DVDs and CDs may be exchanged for same title only. For health reasons, in-ear headphones and some personal care items that have been opened may only be exchanged if defective and for the same item.

If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a Return Authorization from J&R (see exceptions above). Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web and mail order purchases require an RA (Return Authorization) number. For an RA (Return Authorization) number, call Customer Service at (800) 426-6027. Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items.

• All returns must be packed in an outer shipping carton with valid RA # written on the outside of the shipping carton.
• A copy of your original invoice must be included in your return package.
• Please note: our Returns Receiving Department will refuse any package that does not have a valid RA#. There are no exceptions.
• Please ship your parcel back to us Freight Prepaid. We suggest that you use UPS Ground Service "Insured". Sorry, we cannot accept COD or freight-collect shipments.
• We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc., Postal Annex, etc. Note: A signed proof of delivery will be required on all lost package claims.
• The above guidelines apply to all purchases.

Send pre-authorized returns to:
J&R Music and Computer World
59-41 Maurice Ave.
Maspeth, NY 11378