- Pictures are only samples for reference. Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond 100% to those in the items themselves.You may receive a SIMILAR ITEM with the pictures.
- All dimensions are measured by hand, the variance in sizes of gemstones may be within 0.1-0.5 inch, clothes or other items may vary from 2-3 cm, please note.
- !Please don't leave any negative or neutral feedback before emailing your problem to us. We will help you to solve the problem.
! About Color
! About Size
- We REFUND or EXCHANGE the item if it's damaged or lost. The shipping fee is not refundable.
- Please contact us by email before returning the goods. Please attach the pictures in the mail if the item damaged. Buyer pays return shipping.
- We will ship the item to buyer's Paypal postal address within 1-2 business days after your payment cleared. Please make sure the "Ship To" address you input in Paypal is correct.
- Shipping time: It normally takes about 14-25 business days from China to most countries if no delay at the customs. To some areas, it may take longer because less frequent of air freight.
- We don't charge any sales taxes.
- We expect payment within 7 days of winning, unless previously agreed.
- We accept Paypal, Visa / Master/ Amex credit card online through Paypal system.
- Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
- We are family owned business with proper business license. We are wholesaler and exporter and we have served thousands of customers from all over the world. Our products are direct from factory, there is no middle man, no high markup, so we can provide quality items yet very competitive price.
- We strive for 100% customer satisfaction on every sale we complete. If, for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. We will work with you. We will automatically leave positive feedback after received positive feedback from you.
- If you have any questions please click FAQ to view our Frequently AskedQuestions Page. Or contact us by email,most emails are respondedwithin 24-48 business hours. We dont work on holidays, emails orproblems will be solved when weback to office..
- Note: Bidders who use free email like AOL, Yahoo, the reply email may fall into your junk mail box. Please send email directly or try to send email by other account.
Our working time: Hong Kong time (GMT+8)
Monday CFriday: 09:00 am to 18:00 pm
Saturday: 09:00 am to 13:00 pm