Call us at (904) 425-1366 (M-F 9AM - 5PM EST) or contact us via eBay.
We're here to help, please contact us if you need anything.
This item ships from our warehouse is St. Augustine, Florida. Please see the 'Shipping and payments'
tab above for rates.
UPS cannot ship to PO Box or AFO/FPO addresses. Shipping to Puerto Rico, Hawaii and Alaska is only available via UPS 2nd Day Air, please see the 'Shipping and payments' tab above for rates.
Bikes are shipped in factory direct containers and are partially assembled. Final assembly must be completed by a certified bicycle mechanic. Improper assembly voids the manufacturer's warranty.
We ship each day at 11AM M-F. All orders placed by 10AM will ship Same Day, orders placed after 10AM will ship next day. We do not ship on weekends or holidays, orders placed on weekends will be shipped on Monday.
We accept PayPal and Major credit cards; Visa, Mastercard, Discover and Amex
Payment must be received within three days of the end of the auction.
You may return the item for any reason for 30 days. All items must be returned in original packaging, so please keep the box! A 20% restocking fee is assessed for any item not return in like new condition or lacking original packaing. Buyer is responsible for return shipping costs. Outbound shipping is not refundable.
To arrange for an RMA (Return Merchandise Authorization) please contact us via eBay
We've been selling bicycles direct to consumers for over 5 years and we've been invovled in the bicycle industry for over 25 years.
We sell direct to consumers online, we do not maintain expensive retail locations. By keeping our costs to a minimum we are able to offer the lowest price possible to our customers. Bikes are shipped from our St. Augustine, FL warehouse.
We have a knowledgeable staff of customer service agents and bicycle mechanics available to assist you. They can be reached at (904) 425-1366 (M-F 9AM - 5PM EST) or via eBay (anytime).
If you have any questions, please do no hesitate to contact us. We're here to help!