We only ship to USA,Canada,Australia,and Europe(except Italy).If you are from other places ,please contact me before you make the purchase..All items will be shipped within 48 hours after payment clear during working days.
Shipping time is different according which country the item is going to be sent to.Most time the average shippign time is about 11-20 working days through registered Hongkong post,for example USA,UK,Australia,Greece etc.But many remote Europe country shipping time is more than 4 weeks,such as UKRAINE,Lithuania,Latvijas etc.So if you want to make clear about the shippint time to your country when you bid or pay a purchase,just leave me a message,then i will give you the answer as soon as possible.All the questions will be answered in 12 hours except weekends and holidays.
All the item is free shipping,of course you can choose a faster shipping if you'd like to pay the extra shipping cost,such as send through EMS,UPS etc,then the shipping time will be 10 working days and 7 working days,you can contact me about the presion shipping cost about it.Make clear about your country inport tax and other charges,because it's buyer's responsibility.
We will deal with hundreds consaction everyday,so i am sorry can't leave you the tracking number one by one,so if you want it ,please leave me a message through the eBay messages,i will give you the tracking number as soon as possible.But please note that the tracking number can't be found the first day when the item start shipping,because the time is so short that our carrier can't have enough time to deal with it,so only can get it the next day after the item was sent,so hope you can understand us for this reason.thank you.
We only ship to PayPal confirmed address. The item will be labeled as "electronics" with lower value. It will not reflect the total price you paid or the market value of the product, lower value will avoid or minimize your import tax. Any import charges or fees are the buyer's responsibility.
We expect a payment within 5 days of auction completion. So if you bid any item without pay the puchase immediately,please leave me a message about the date you are going to pay,or in order to take back the consaction charge ,we will open an unpaid item case after 5 days and this will be recored,so please feel free to contact me.and if you don't want this item or made a mistake to bid it,just tell me the reason,then i will cancel it immediately as you expect.thanks for your cooperation.
We accept PayPal only.
We can accept payments made in several currencies,such as:USD,GBP,and EUR.
Returns and Exchanges:
You can return the item within 7 days after you receive it if you change your mind. Just send it back to me after you leave us the message about the details,but make clear that we will give you the refund but not including the shipping cost.thanks for your understanding.
All defective items must be reported within 7 days of receiving. All items returned as defective will be tested,if find the deffec,then i will send you a new one to replace it immediately.
· Feedback policy:
I will do my best to serve every customer,provide the high quality item and a smooth communication,As a honest seller i always think the friendship is same important with business.
So if you are satisfied with my item and mine service,please kindly leave me a Positive feedback, and don't leave me a low DSR(1 or 2 point),it's very important to us,my every success is bese on your help.
Please be kindly to contact me first before you are going to leave me a Negative or Neutral feedback if you are not satisfied with my item,because you can get an acceptable and accurate answer from me directly,i am sure all the problem can be solved perfectly through communication.
Questions and Answers:
Q:When can i receive my item?
A:the shipping time is base on the conntry that the item send to,so if you still not sure how long it is after you view the Shipping policies, please contact me for details.
Q:What should i do if i still didn't receive my item after 20 working days i paid for the purchase?
A:Please contact me as soon as possible to get the further information about the item,because many times the item has arrived your local post office and left you the notice,but you miss it,so if you contact me as soon as possible i will tell you to how to do to get your item within the shortest time.
Q:What should i do if i don't want to keep the phone again after i receive it 7 days?
A:Make sure it's all good and have the all original accessories,such as box,batteries,earphone etc,then contact me to send it back,after i check it i will give you the refund immediately,but not including our shipping cost.
Q:What should i do if it's deffective when i receive the item?
A:Contact me immediately then get the address to send it back,after i confirm the deffect,a new one will be sent to you immediately to replace,or give you the refund.
Q:I really like this item,but it's a bit expensive,can i get it with a lower price?
A:Each consaction according the buyer's expection,so please feel free to tell me your throught,just leave me a message,maybe you will get it with the acceptable price.
Not sure all my effort will make everyone happy,but i would try and won't stop to make it better and better......