We follow the eBay 5 STAR RATING GUIDELINES
1- SHIPPING TIME: ship within 4 days of payment completion (does not include weekend/holiday/delivery time).
2- SHIPPING COST: we use the actual cost that the postal service charges for delivery. If your item needs bubble/peanuts we add just one dollar. Ebay says this is reasonable and acceptable.
3- COMMUNICATION: we answer questions seven days a week. Ebay says not to expect questions to be answered on weekends or holidays.
4- ITEM AS DESCRIBED: Ebay does not have a specific rule, but we think it is self explanatory. We take many photos and describe any flaws to give you the most complete information to make your buying decision.