IMPORTANT! PLEASE TAKE THE TIME TO READ
Please if you purchase
multiples items request a combined shipping statement.
Please know that once
your purchases go over 13oz (within the United States) you cannot use first
So again please request a
combined statement on multiple items.
It also allows me to give
you the best combined shipping rate so you don't overpay.
If you're not satisfied,
simply contact me via site messaging or feel free to call 916-990-5444.
Please know the package
needs to be returned in the original manufacturing package and in its original condition
(unopened if it comes in a package).
All of our Buyers have
two weeks from date of delivery to return an item or exchange for a different
You must purchase
tracking or a Delivery Confirmation number on any return so we know where the package
is in transit, and you’re able to confirm that package has been received.
If you return an item for
a refund we will credit your account for the full amount of the purchase price
of the item within 3 days of receipt of the return.
If you are returning
an item that was s free ship and it is being returned due to a change of mind
or if you ordered the wrong size I will gladly refund or exchange the purchase
but I will deduct the shipping charge from the refund.
Or I will send you an
invoice to re-ship the exchange for a different item or size. So please be
aware that this cost is the responsibility of the buyer.
Unfortunately the return
shipping cost to the seller is on the buyer, as well as the cost to ship an
exchange back to you, unless there is a gross misrepresentation or omission of
If a gross
misrepresentation or omission of my item may ever occur or you have concerns or
questions please contact me @ 916-990-5444 or contact me via site messaging and
we will make arrangements for you to return the item back and in that situation
I will refund the total listing, plus original shipping paid.
If you make a mistake and
purchase the wrong size in a clothing item, we will gladly exchange it for you
providing item is returned new and has not been altered, worn, washed or tags
removed. But know that shipping the return and back to you will be at your
(Regarding Party Supplies)
Please know if you are
purchasing party supplies and for whatever reason need to be returned them,
they must be returned unopened & unused.
I am unable to resell if
If opened or used I will
not be able to accept the return for a refund.
Satisfaction has always
been our goal!
Please note that
unfortunately shipping company's do not always handle our packages with care.
Please request an invoice
with insurance on fragile items prior to making payment.
You take a big chance not
doing that, especially when you request a cheaper shipping method and it takes
longer to reach you.
I try very hard to
describe all items to the best of my ability when listing.
Please pay within 3 days
of winning the auction unless prior arrangements have been made
If you do not pay within
7 days of your purchase automatically files a non-payer dispute on the 8th day.
So please if there is a
problem and you need additional time contact me so that this doesn't happen.
All items will usually be
shipped within 24 hours of receiving CLEARED payment.
If you have combined
shipping question please give the zip code of your state.
This information is not
always provided to me when you ask a combined shipping question.
I will only ship a
package to the address on file at the time of payment! There is no exception to
So please make address
changes prior to PayPal payment so you have package go where you want it.
I combine shipping fees
on all items when possible.
Not all items purchased
are best served by shipping them together.
So please know depending
on the item (size, shape or weight) will decide if we may combine.
Listings MUST be paid for
on ONE invoice for combined shipping.
If paid for on a separate
invoice I will ship separately.
If you contact me please
always include the listing number of item in question.
We strive to treat our
buyers with the best customer service possible at all times.
If not pleased let me
know so we may have the opportunity to correct the problem.
By contacting me with a
problem it also gives me an insight to better serving you next time as well as
the next buyer.
Please know that I have
no control over shipping charges for everything shipped is based on weight.
These fees are set by the
U.S. Postal Service and out of my control.
Estimated shipping times
are based on the shipping method you decide to use.
On average Priority Mail can
take 3-5 business days, Parcel Post can take 4-10 or First Class can take 3-5
business days’ business days.
Biggest confusion for
buyers comes when item is shipped first class.
All items are shipped as
a package. A first class package cost is not the same as first class letter.
So please make your
choice of shipping according to your needs.
If you need a package by
a specific date please contact me prior to purchase.
I will let you know if
you're needs can be met. I would rather you didn’t purchase than be
disappointed because it didn’t arrive in time.
International Buyers – Please Note:
Import duties, taxes, and
charges are not included in the item price or shipping cost. These charges are
the buyer's responsibility.
Please check with your
country's customs office to determine what these additional costs will be prior
to bidding or buying if that is a concern?
I will gladly give you
whatever information you need for customs if you like.
• Customs fees are normally charged by
the shipping company or collected when you pick the item up.
These fees are not
additional shipping charges, but the cost to you to import the item.
• I will not under-value merchandise or
mark the item as a gift on customs forms. Doing that is against U.S. and international
• If you’re new to please contact me
prior to purchase or I reserve the right to cancel the transaction.
Thank you for Stopping
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