New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details. See all condition definitions- opens in a new window or tab... Read moreabout the condition
Anderson Teak is a manufacturer specialized in Teak Garden Furniture. We have more experience than any other company in this field. We make the furniture from kiln dried first grade plantation grown teakwood (Tectona Grandis) from the legal sources in Indonesia. We only use marine grade brass and stainless steel fittings for our furniture. Our furniture is manufactured with a higher standard compared to other teak garden furniture. We assemble our furniture using the traditional method of mortise and tenon joints with teakwood dowels. Our furniture is built with pride and confidence, created from high quality material and hardware that makes the furniture last long for generations. Disclaimer: We have made an effort to provide fabric images that closely represent the fabric colors. However, due to all the possible variants -- light source, monitor quality, etc. -- we can not guarantee that the fabric images accurately represent the true fabric colors. Please take this into consideration if you are trying to color match materials. All Cushions are made with Sunbrella 'all weather' acrylic fabric and piped with matching braided cord.
Payment
Paypal, Visa or Mastercard payments are all accepted. Please let me know if you
have any questions, I'm happy to work with you.
Shipping
Orders are processed as soon as payment is received and most are shipped within
1 business day. Tracking numbers are forwarded to buyer on UPS Ground
shipments.
Outside the continental US please email me your address for a shipping quote.
International order take approximately 2-3 business days for processing.
International Buyers ? Please Note: Import duties, taxes and charges are not
included in the item price or shipping charges. These charges are the
buyer's responsibility. Please check with your country's customs office to
determine what these additional costs will be prior to bidding/buying.
Remember free or discounted shipping is only free or discounted on items you
buy and keep. Items returned for a refund will be refunded the purchase prices
less the actual cost of shipping and handling incurred by the seller.
Terms of Sale
Prompt payment is expected, but I do understand that situations arise that
sometimes get in the way of that. If for some reason you find you can't make
the payment right away please email me at and I will be happy to work something
out with you.
If you fail to make the payment and fail to contact me about it an unpaid item
reminder will be sent and if payment is still not received the transaction will
be closed with Ebay.
Remember, communication is the key to a great transaction. Please contact me if
you have any questions and if you haven't received any contact from me you
might double check your spam filters. You should receive emails regularly from
me through the course of the transaction and ending with your tracking or
shipping details.
Thanks so much for choosing New Era Treasures for your shopping experience
today!
About Us
New Era Treasures has been in business on Ebay for 9 years now and the world
wide web for 5 years. As an Ebay seller I strive to continually offer unique
products and great customer service. We carry a large variety of ethnic
instruments and cultural gifts for you to enjoy!
I take customer service very seriously! I want this to be a great transaction
for both of us! If you have any questions or concerns, please contact me! I'm
very happy to help! I will answer all emails, if you haven't received a reply
back, double check your spam filters on your email box, or your email address
listed with Ebay.
Return Policy
ALL UNAUTHORIZED RETURNS MAY RESULT IN
DELAYS AND/OR ADDITIONAL FEES.
RETURN REQUEST CLAIM DEADLINES
Shipment
Damaged Goods: 48 Hours of Delivery Receipt - may require up to 1-3 weeks
processing by carrier
Non-Defective
Goods: 30 Days
Defective
Goods: 30 Days
Mis-Shipped
Goods: 10 Days
FEES
Defective
Merchandise: No Fees with Product Replacement, subject to policy re-stock
fees when product is not replaced
Non-Defective
Mechandise: 15% Re-Stock Fee in Most Cases, See exceptions listed below
Unauthorized,
Refused, and Undeliverable Returns, subject to related shipping and re-stock fees, may be subject to $10.00
shipping carrier penalty fee, Seller takes possession of unclaimed,
unauthorized product returns after 60 days
ÿ·ACCEPTED RETURN REQUESTS
ÿ·Non-Defective Merchandise Allowed within 30 Days
For delivered merchandise that involves "buyer remorse" or other
non-defective or non-damaged reasons for return, Seller will accept requests
formally submitted to us for final approval. In order to qualify for approval,
all non-defective return requests require merchandise to be in new, unused, and
resellable condition. To submit an ideal non-defective return request,
please describe the reason for non-defective return. ALL RETURN REQUESTS MUST BE FORMALLY SUBMITTED
AND APPROVED PRIOR TO RETURN.
ÿ·A 15% restocking fee is required for all non-defective returns,
excluding the following brand exceptions: iTouchless (25% restock fee);
PureWater 2GO (20% restock fee); Meyda (30% restock fee); Napier (25% restock
fee); First Aid Only (20% restock fee); Open Air Cinema (20% restock fee).
Please refer to the "Prohibited Non-Defective Return Requests" to review
merchandise disallowed for returns.
ÿ·Defective Merchandise Allowed within 30 Days
For delivered merchandise that involves manufacturer-related product defects
related to design, construction, or originally intended use, Seller will accept
requests formally submitted for final approval. In order to qualify for
approval, defective return requests require detailed reasons and descriptions
related to the nature of said defective merchandise. To submit an ideal
defective return request, please use exact details to describe the nature of
the alleged defect(s). Upon inspection, defective merchandise is replaced
with similar merchandise and shipped to the customer at the expense of Seller
(depending upon availability). If replacement merchandise is unavailable for
defects, a full refund will be promptly provided to
On Feb-16-12 at 21:17:24 PST, seller added the following information:
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