Beauty Choice Center wants you to be fully satisfied with your purchase and we want to make sure that you have a pleasant experience
while shopping with us. If you are not completely satisfied with your purchase we will gladly accept your return within 15 days of receipt.
Shipping costs are not refundable. Shipping costs will be deducted from your total amount if you decide to return your item even if you
received free shipping. Please note that you are responsible for shipping fees when you return an item. If a return is a result of our error we
will pay for shipping fees both ways and send you the correct item.
*Please note that a 15% restocking fee and S&H will be assessed to all returned products, unless the return is because of company error.
If you received a Defective Item please contact us within 15 days of receipt so that we can replace your defective item. We will pay for shipping fees both ways.
If you would like to exchange an item please contact us within 15 days of receipt. To exchange an item you are responsible for shipping fees.
If a shipment is refused, your order will be credited less original shipping costs plus a 15% restocking fee OR the return shipping costs, whichever is greater.
RETURNED TO SENDER
A S&H fee will be assessed unless it was the result of our carrier's error. A 15% restocking fee will also apply.
MISSED SCHEDULED DELIVERY
A redelivery fee of the actual cost to ship the order may apply if reshipping is requested.
INTERNATIONAL PACKAGE RETURNS
A 15% restocking fee and any additional S&H will be assessed accordingly.
ITEMS NOT RECEIVED MARKED AS DELIVERED
If tracking information shows an order as delivered but you say you did not receive it, you will be charged a reshipment fee in the amount
of 50% of the original order. If you feel that your package will not be safe without signature confirmation, it is your responsibility to request
CONTACT US BEFORE RETURNING ITEMS
Before returning an item be sure to contact us so that we can give you an RMA #. Please make sure that this number is visible on your return
package. Failure of not having an RMA # that is visible on your return package WILL be refused by us.
AFTER 15 DAYS
If your item is defective and 15 days have passed since you received your item please contact the manufacturer so that they may assist you.
Manufacturer Warranty & Repair Contact Information is listed below this page.
For health and safety concerns, the following products are never eligible for returns or exchanges:
- Hair Care Products
- Hair Brushes
- Liquid Products
- Skin Care Products
Please be aware of the above statements and carefully consider the Return Policy before purchasing any of our items. We will not under any
circumstance exempt anyone from this Return Policy.
A NOTE TO CUSTOMERS
If you have placed an order with us and we are out of stock on the item which you ordered; you will be refunded & informed of the refund via
e-mail. If you have placed an order with multiple items and we are out of stock on some of the items, we will contact you and inform you about
the circumstance and let you decide what you want to do regarding your order. Three contact attempts will be made to the customer via
e-mail and phone if we are out of stock on items on a multiple order. If we do not hear from the customer after three contact attempts, we will
ship the items that we do have in stock and refund for the items that we do not have.