Authentic Lifeproof Case for Apple iPhone 4 or 4s 2nd Generation Waterproof

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All information below applies when items are in stock. Our items are in stock unless we show back-ordered in our sub-title of the listing. Purchase of an item denotes that you the purchaser have agreed to the terms below.

Please read and agree to our terms and policies before purchase:

We accept returns for refunds within 14 days of delivery date on unopened packages only. (Unless otherwise noted above) Return shipping paid for by buyer.

We will be happy to issue a refund/exchange if a buyer receives a product that is not as described.

TRACKING INFORMATION:

All of our packages are processed and shipped through Paypal or Ebay. Our tracking numbers come from them and all confirmations and delivery info will come from their system. You WILL always receive a tracking number in the email that is connected to your PayPal email address. If you do not receive one please let us know and we will get it to you ASAP.

FIRST CLASS tracking is simply a confirmation number. USPS is only required to confirm they have the package in their system at the beginning of the shipping process and again must update the tracking when it has been delivered. Often there will be no other information given during the shipping process.

SHIPPING AND HANDLING DOMESTIC:

The shipping time suggested by eBay is only an estimate and is no guarantee of when your item will arrive. We will always ship your item with the method offered and that you select for your particular item. It will be shipped out within 1-2 Business days of your cleared payment.  The following is very important information about the shipping method you choose.

Domestic First-Class USPS- eBay suggests 2-3 days once it has been shipped. 4 to 14 business days is more likely in outlying cities. Your item will be shipped in a poly mailer envelope or a padded envelope depending on the item.

Domestic Priority Mail USPS- Most priority mail will be shipped in the flat-rate priority envelope if they will fit and are estimated to be delivered in 2-3 business days once it has been shipped. If it is a larger item it will be shipped out in a larger package via Priority mail with same delivery time estimates.

Domestic Express Mail USPS- This is an Over Night service to MOST cities in the U.S.  This is NOT a guarantee with USPS and often our packages will still take 1-2 business days to ship. Please message us ahead of time about urgent packages and we will do our best to rush them out for you.

INTERNATIONAL SHIPPING:

ATTENTION INTERNATIONAL CUSTOMERS (OUTSIDE OF USA) Please read thoroughly before purchase

All items will be sent as MERCHANDISE and customer will be responsible for all import duties/taxes that your country may impose upon the product.

Tracking for international packages will work the same as domestic. USPS tracking will ONLY inform you that the package has entered the mailing system. From there forward most packages will not have an update on their status until they are delivered to you.

All international packages will also be shipped via the shipping method selected. Our international packages will be shipped out within 1-2 business days of the payment being cleared.

ONCE SHIPMENT LABEL IS PRINTED ITEM WILL BE MAILED THE SAME DAY. NO OTHER TRACKING INFORMATION WILL OR CAN BE PROVIDED UNFORTUNATELY.  I have had much success using this system and it is the most economical way to ship. 

International First-Class USPS- Shipping times are estimated at 8-15 business days EXCLUDING customs holding your item. SOME INTERNATIONAL SHIPMENTS HAVE BEEN DELIVERED WITHIN ONE WEEK, BUT PLEASE KEEP IN MIND MANY INTERNATIONAL SHIPMENTS CAN TAKE UP TO ONE MONTH OR LONGER. It is a very common thing especially with cell phone related items for customs in your country to hold your item for up to 15 days in addition to the regular mailing time. This causes some packages to take right around a month to arrive. Please be patient with this shipping method. It saves the average customer over $20 in shipping costs but it will simply take longer to arrive. If you need this item faster you may request FedEx or UPS service at a much higher cost. 

International Priority Mail USPS- Shipping times are estimated at 7-10 business days but all customs issues will apply exactly the same as first class mail. It is a very common thing especially with cell phone related items for customs in your country to hold your item for up to 15 days in addition to the regular mailing time. This causes some packages to take right around a month to arrive. Please be patient with this shipping method.

PAYMENT INFORMATION:

We accept PayPal payments and expect payment within 3 days of winning auction or purchasing buy now item. If you need more time just get in contact with us and we will work with you.

FEEDBACK:

Feedback is an EXTREMELY important part of a Seller’s success on eBay. Our company strives to do everything with great efficiency to give YOU the best possible price on the web. If there is ANYTHING short of a 5 star performance please contact me through eBay immediately and allow us to help you before leaving feedback.