- All our products are shipped within one to two business days after payment is received. 2-7 days is the normal time for delivery depending on location. It could take up to 10 days. Please email us in the event of a delay in receiving your order. We normally use USPS for all our products but UPS or Fedex ground can also be used. An email with tracking information will be sent after order is completed and shipped.
Most of our items are shipped Free, our cost. If you order is returned to us for an undeliverable address or similar not a fault of our own, we will be charging you a minimal fee for repacking and shipping item back to you. These costs vary depending on item purchased anywhere from $3.00 to $15.00. Customers that paid shipping originally will simply pay the original shipping cost.
Please make sure your address is correct on your eBay and paypal accounts, these must be the same. If payment was made by other method, make sure your address is clearly specified with item number and user name.
Is your responsibility to make sure address is correct before placing the order. An email after order was placed does not guaranteed we can correct this in time specially weekend orders.
Problems with order:
WHENEVER YOU HAVE A PROBLEM WITH YOUR ORDER, PLEASE CONTACT US AND GIVE US A CHANCE TO RESOLVE WHATEVER IT MAY BE BEFORE LEAVING A NEGATIVE FEEDBACK. WE CAN MAKE AN HONEST MISTAKE. WE WILL DO EVERYTHING POSSIBLE TO MAKE YOU OUR CLIENT, HAPPY!. WE WANT YOU TO BE SATISFIED AND KEEP YOU COMING BACK FOR ALL YOUR PET NEEDS.
IF YOU MUST RETURN AN ITEM PLEASE USE ADDRESS ON LABEL. RETURN SHOULD BE MADE WITHIN 3 DAYS OF RECEIVING YOUR ORDER. RETURN SHIPPING COST IS THE BUYERS RESPONSIBILITY UNLESS IT WAS OUR WRONG DOING THEN WE WILL REIMBURSE YOU, FOR YOUR COST ON RETURNING THE ITEM. PLEASE CONTACT US FOR DETAILS.
NEW ITEMS ADDED WEEKLY.
WE ARE A PHONE CALL OR EMAIL AWAY 904-410-0214
Piccard meds was created by a Veterinarian Technician with over 18 year of experience and because we also understand your Pet is also your best friend and I know how important it is to keep him/her happy and healthy.
We have created Piccard Meds where you will find a variety of products to protect your pet from nasty parasites and safeguard their overall health.
Visit our store for details
Always free Shipping!! on most products
save your hard earned money.
Save that expensive trip to the VET and practice good behavior and wellness with your pet. Our products are of the highest quality and are guaranteed. Safest with out a prescription, new items added daily. Don't forget to try our natural line products.
Email me and ask any questions or health concerns you may have with your pet, We will answer them to our best ability. If you’re looking for something specific ask us, we can probably find a solution for you.
First class international packages are not track-able online. It will only show acceptance on USPS.com this means it was accepted and its on its way to you. It is up to you to contact your postal or customs office in your country for more information. Once parcel shows acceptance in US postal office the average shipping time is 7-21 business days depending on location. Times can vary depending on how quickly customs processes the item, generally you can expect longer times around the holidays.
Priority Flat rate international make take 5-10 days.
Note: If you desire a tracking number than can be trace to your door step. order must be sent Express Mail. Contact us for a quote or check the shipping tab.
International orders & Customs:
****Important Note Please Read Carefully International buyers only***
· Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
· Please check with your country's customs office to determine what these additional costs may be if any, prior to bidding/buying.
· These charges are normally collected by the delivering Postal master in your country when you pick the item up or delivered to you. Do not confuse these costs for additional shipping charges. (These are not our charges). Customs is unpredictable, we seem orders go tru with no charges then again we can’t control this. We keep our prices and shipping as low as possible to help offset these costs if any.
Any questions or concerns Please email us
- All Florida sales are subject to 7% sales tax.