Apple iMac 21.5" 2.5GHz Quad-Core i5 500GB HD 4GB MC309LL + BOX + KB/MOUSE !@@!

Apple iMac 21.5" 2.5GHz Quad-Core i5 500GB HD 4GB MC309LL + BOX + KB/MOUSE !@@!

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• About Us
• Payment
• Shipping
• Warranty
• Returns

About Us

iSelliMac, a brand of SellYourMac, is a leader in buying and selling quality used Apple products.

Since 2006, our company has served over 10,000 customers and we're proud to have delivered the highest level of customer service possible.

We specialize in selling quality used Macs, iPhones, and iPads at competitive prices.

Free shipping is included for US purchases within lower 48 states and we accept all major credit cards and PayPal payments.

If you have any questions please message us through eBay or you can call us during our normal business hours at 513-965-1144.

• About Us
• Payment
• Shipping
• Warranty
• Returns

Payment

Buy-It-Now items require Immediate Payment. You must purchase and complete payment via PayPal before you are officially the winner of the item. Please make sure that your shipping information is set to your final shipping destination before submitting. 

If you are an international buyer, custom fees are not applied to the purchase price and you will be responsible for all applicable custom fees.  Please check with our local customs office for more information.

If you have any questions please message us through eBay or you can call us during our normal business hours at 513-965-1144.

• About Us
• Payment
• Shipping
• Warranty
• Returns

Shipping

NOTE: We process and ship orders Monday through Fridays, excluding holidays.

1.  If a listing advertises "Free Shipping", this method is NOT applicable to your location if you are located OUTSIDE the lower 48 states of United States.

2.  Free shipping is included for US purchases within lower 48 states (unless it is a PO BOX, then you must select Priority mail upgrade).  International shipping fees are set at $49.99 for iPhones and iPads, and $99.99 for laptops (less for Canada).  We do not ship desktops internationally.

3.  International shipments are subject to custom fees.  We will not mark a lower value than the payment amount.  Please check with your local customs office about any customs fees.

4. We process shipments within 1 day, Monday-Friday.  If you purchase an item Friday afternoon, Saturday, or Sunday, your item will ship out on Monday.

5.  We ship via FedEx, unless stated otherwise.  If you have a PO BOX or APO address, you must purchase the USPS priority shipping option.

6.  All items over $250 require a signature upon delivery per PayPal policy. Please use a shipping address where you are able to sign for the package during business hours.  If you are unavailable to sign, FedEx will make 3 attempts to deliver.  You can also call 1-800-G0-FEDEX and ask them to hold your package at a FedEx location for pickup.

7.  Make sure the address on eBay and PayPal during checking is the address you want for delivery, as we are required to ship to this address per PayPal policy. We are unable change the shipping address once payment has been made.

8.  We package our items carefully with bubble wrap, peanuts, and sturdy cardboard boxes.  If your item does arrive damaged, please keep all packaging, and contact us immediately.  All shipping claims must be submitted and approved by the carrier (FedEx) before a refund can be issued. Typically, FedEx will pick up the item and packaging for inspection.

9.  If you are an international buyer, custom fees are not applied to the purchase price and you will be responsible for all applicable custom fees.  Please check with our local customs office for more information.


If you have any questions please message us through eBay or you can call us during our normal business hours at 513-965-1144.

• About Us
• Payment
• Shipping
• Warranty
• Returns

Warranty

All items come with a 30 day warranty provided by seller (iSelliMac) unless stated otherwise.  No additional or implied warranties.

If you would like a written copy of the warranty please message us on eBay.

Additional info:

If your item does not arrive in the condition stated, or has hardware related issues within the first 30 days, you will be eligible to receive a replacement of refund under the iSelliMac warranty.  If your item was physically damaged while in your possession, this warranty is void.  Please report any issues to us within 3 days and send us a photo to show the damage/issue.  Then we will attempt to resolve your issue or send you a label for return.  Upon return, we will repair it and send the repaired item back to you free of charge, send you a replacement unit, or send a refund if it cannot be repaired and no replacement unit is available.

• About Us
• Payment
• Shipping
• Warranty
• Returns

Returns

ITEMS ORDERED IN ERROR will be charged a restocking fee on the item's price and we will NOT refund the shipping charges. The restock fee for returned items is typically 10-30% depending on the return. You will be informed prior to returning the item(s) what restock fee will apply to your order.

We accept returns for 30 days following delivery, as long as the item did not arrive in the same condition stated in the listing.  For items returned past 30 days, or items returned that clearly match our listing (nothing wrong), there is a minimum 20% restocking fee, and items can only be returned at our discretion upon approval.  Please contact us and tell us why you are returning the item and then we will start the return process.  We will issue you a prepaid label through Fedex for the return, which will state the RMA number.  Once we receive the item back, we will issue a full refund to the original payment source within 1-3 days.  If you used a credit card on PayPal, the funds may take a few days to show up on your credit card statement.   If you used your bank account on PayPal, the funds may be returned to your PayPal balance and await your action.  If we do not have the full amount to cover the refund in our account at the time of processing, the funds will be pulled from our bank account and this takes 4-5 days.  Sorry for any inconvenience on the delay.

If you have any questions please message us through eBay or you can call us during our normal business hours at 513-965-1144.