Shipping

Any purchase from A Plus Restaurant Supply represents an agreement with A Newyork Restaurant Equipment LLC. Customer service can be reached at (855) 662-7587

Shipping is available with-in the continental USA. If buyer requires items to be shipped out of the country they will need to contact customer service to inquire about charges and capabilities.

Free Shipping promotion uses Standard Shipping only and not all items qualify for free shipping. Certain items have additional Freight costs. All large equipments are shipped by Freight Truck.

Delivery charges are for curb side deliveries and does not include inside delivery and setting in place.

Residential deliveries are available and will incur additional $55.00 charge.

Lift gate deliveries are available upon request and will incur additional $55.00 charge.

For more information about our shipping policies, please click here.

Satisfaction

Quotations: We offer thousands of products from hundreds of manufacturers. We will consider quoting for your product, new build project or franchise operation when requested.

Store Policy: We believe in honesty, quality products at a fair pricing and friendly service from all of our employees. We retain the right to refuse service to buyers who are not willing to reciprocate in the same manner.

We reserve the right to revise the contents of this site all or any part within, at our discretion, at any time.

Returns

If the buyer chooses to cancel an order, it must be submitted in writing to A Plus Restaurant Supply by contacting customer service

Returns are subject to the following conditions: Returns must be authorized by A Plus. Must be returned in the original packaging. Returned item must be properly packed & insured for return shipment. See our Shipping Instructions page for more details. Physical condition of product when returned. May be subject to restock fee of 10 to 25%. Buyer pays return freight.

If cancellation is not submitted by the buyer in enough time for the seller to hold shipment from the supplier; it will then be considered a return request.

If the supplier does not allow cancellation (i.e. manufactured-to-order items), the seller reserves the right to deny the request. If the request is accepted the buyer may be subject to a higher restocking fee, typically no higher than 25%.

If the supplier does allow for the cancellation there will be a 5% cancellation fee charged from the seller to the buyer. This fee may be waived if the customer would rather receive a store credit and will be good for up to 9 months.

If the buyer requests a refund of any store credit they will be subject to the 5% cancellation fee.

The buyer agrees to all cancellation policies as specified by the seller.

Not all items will qualify as a returnable item. Buyer's remorse is not grounds for a return. Approval of return requests is the sole discretion of A Plus Restaurant Supply.

The buyer must acknowledge that the process of returns and cancellations can cause a refund to take up to two billing cycles; we will complete this process as quickly as possible. represents an agreement with A Plus Restaurant Supply. Customer service can be reached at (855) 662-7587

Contact Us

We value your comments and suggestions.

If you have product questions please contact our store using the contact information listed to the right of every product page.

Office hours are Monday through Friday, 9am-5pm and 10am-3pm on Saturday. Call us toll-free (855) 662-7587