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Welcome! We sell only NWT/NWOT quality, upscale fashions and pre-owned designer items that are in near perfect condition. We want you to feel confident buying from us knowing that even though the majority of our items are pre-owned, they’ve gone through great scrutiny to make to our Retrouve la Mode ebay store. You should see no pilling of fabric, stains, odors, missing buttons, or the like. If there is an irregularity in the item, it would have to be minute enough to not distract from the overall appearance or quality. There will be a "Disclosure" in the item's description and the price will be adjusted to "Bargain Bin" prices.
Thanks so much for shopping Retrouve la Mode (Found Again Designer Fashions).
A NOTE: Please remember that 98% of what I offer IS pre-owned and with that comes a certain amount wear, even if it's only been worn once, especially items made of cotton. Like most second-hand boutiques, online & store front, I try my hardest to adhere to my set quality standards, but with the quantity of items I'm moving daily & the nature of pre-owned clothing, occasionally an item will slip through that has something I didn't notice. Please give me the benefit of the doubt that it was unintentional & the opportunity to make it right BEFOREyou leave negative feedback! Once negative feedback is submitted you can't undo & I can't make the transaction right for you. Thanks so much!
Payment is expected with three days of purchase. If for any reason you need additional time or other arrangements, please email me. I will try to attempt to reach you immediately after purchase with an invoice, follow up after 3 days of no payment with a reminder, and after 7 days of no payment or communication from you I will send a final request for payment and give you 48 hours to communicate or pay. After that, I will assume you do not intend to pay and forward the case to ebay's resolution center.
Ebay's policy re: non-paying customers states: You can open an unpaid item case in the Resolution Center 7-45 days after the sale if you don't receive payment from the buyer.
I SHIP INTERNATIONALLY!! ATTENTION INTERNATIONAL CUSTOMERS: Please contact me for an accurate shipping rate BEFORE YOU BUY. Shipping shown may be figured at a higher rate due to your location. Please know your country's customs reglulations and fees BEFORE you purchase. Shipping cost will be price of postage to your country PLUS $2.00 handling fee. PLEASE NOTE: Combined shipping discount and return policies do not apply to International purchases.
MULTI ITEM PURCHASES: PLEASE WAIT FOR ME TO COMBINE & ADJUST SHIPPING CHARGES, THEN SEND YOU THE UPDATED INVOICE W/THE CORRECT AMOUNT SO YOU DON'T OVERPAY!! Paypal charges for refunds...THANKS.
Regarding Shipping Internationally - Unfortunately, delivery confirmation is not available on international shipping; I can only track it to the USPS, once it leaves the Post Office it's out of my hands; please purchase at your own risk.
MULTI PURCHASE DISCOUNT/COMBINED SHIPPING FEES: Primary shipping fee defaults to the item with the highest shipping costs first, when buying more than one item, REGARDLESS OF PURCHASE ORDER. Thank you, gracias, merci, etc.....
Terms of Sale
Unfortunately, I cannot accept returns for items that do not fit correctly or any reason other than an inadvertant misrepresentation of the item for sale. Since most items are pre-owned, do not rely on size tag, but the actual measurements given as items may have shrunk upon washing. I do my very best to accurately describe each item and if you need additional information, please feel free to contact me!
Specializing in upscale fashions, Retrouve la Mode likes to offer only new with/without tag quality merchandise and I will only sell pre-owned conditioned items if it is an exceptional piece.
The pre-owned category item still has to meet my strict criteria for sale. On a scale of 1-10, 10 being new with tags, the item has to be an 8 or better for me to offer it for sale. This means you should see no pilling, no odors, no wear under the arms, no stains, no missing ribbons or buttons, etc. and if it does have a defect, it has to be barely discernible for me to feel comfortable selling it to you. Basically, the item has to be almost perfect for me to offer it as a pre-owned item.
I want you to be happy with your purchase and try to find a wide range of items for everyone. From career wear to the club scene, I hope you'll find something from Retrouve la Mode!
Measuring: Bust measurements are made with the item laying on a flat surface and from under the arm across the chest to the other side. Waist or other areas with elastic are measured without stretching the item. Pants are from the inseam to the hem line. "Length" means from the shoulder to the hemline, unless it is an adjustable strap or strapless, then it is measured from under the arm to the hemline.
Retrouve la Mode - contact us with any questions through ebay, thanks!
INTERNATIONAL BUYERS: It is the buyer's responsibility to pay customs fees, duties, import taxes, and related charges. Item will be marked as merchandise and NOT gift.
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