TERMS OF SALE
By bidding on this item, the buyer understands and agrees with all the statements noted in the shipping, payment, details, and return policy section.
By law, we are required to collect sales tax on all auction items with a delivery address in Pennsylvania. The tax rate will be 6% based on the state and local rate.
FIRST TIME BUYER
RECLAMERE sells an endless variety of merchandise at the lowest prices possible. RECLAMERE sells Recycled and Refurbished merchandise to large volume resellers and our auctions are not intended for retail customers. Buyers must remember that a RECLAMERE is vastly different than a retail facility. Our merchandise normally comes from many unique and diverse sources. Often these items are in perfect or even in new condition but some items may have issues. It is equally difficult for us to know if every option functions perfectly. RECLAMERE is unable to spend a great deal of time testing and checking each item, but we do bench test each units Hard drive, Ram, Video, Sound card, NIC and whether or not the unit powers on (if it is electrical).
SERVICE & SUPPORT
Even with thousands of satisfied customers we must point out that this is not a retail store. In order to maintain our no reserve bids, we are only able to offer 7 day DOA warranty, after the sale. We do offer limited customer support available by e-mail
SHIPPING AND INSURANCE
Shipping quotes are based on the actual published rates currently charged by UPS. This charge includes Handling/Packaging.
Canada buyers who choose UPS will be charged additional brokerage/duty fees from UPS upon delivery.
RECLAMERE ships worldwide from its facility.
LOCAL PICK UP
Our facility has certification restrictions that do not permit local pickup.
EXCHANGE POLICY GENERAL
Please remember that RECLAMERE sells items in various condition, from brand new to used/refurbished and parts only. Please make sure you always read the condition of each item prior to bidding.
All DOA Warranty claims must be made within 7 days from receipt of product. RECLAMERE will make every attempt to satisfy the customer with an exact replacement unit. If this is not feasible, RECLAMERE will substitute an equal value unit. Any warranty, written or implied, does not extend beyond the continental United States.
EXCHANGE INCORRECT ITEM
In the event that a customer receives an item different than the item that appeared at auction, RECLAMERE will make arrangements for the incorrect item to be exchanged. In order to receive this exchange the customer must contact RECLAMERE for an Electronic Return Label. Once the item is shipped back in the same condition that it was received the correct unit will be shipped out. All exchange claims must be made within 7 days from receipt of product.
RECLAMERE sells items in various conditions from new to Refurbished. In the event that an item is damaged, RECLAMERE is not responsible for any filing of claims or any loss in shipping. Reclamere is also not responsible for any refunds to be made due to damaged items. To be on the safe side, we HIGHLY recommend that you purchase shipping insurance so that your item is covered. (E-mail
INTERNATIONAL BUYERS – PLEASE NOTE:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
Buyers who pay for an item and request to cancel their order after payment, will be subject to a $20.00 restocking fee.