Have a question? Give us a call or email. We will be happy to help you with your parts purchase. We are also here to help after you purchase and receive your part. Should you have any questions or problems with your order, simply contact us during our business hours and we can help fix anything that might come up.
PHONE: Toll-Free 1-888-692-2715
Please use this toll free number to contact us regarding an ebay listing or purchase made on ebay. We have several other phone lines for local and national customers, but our dedicated ebay line will be able to help you immediately and with no confusion. Our business hours are 8-5pm EST Monday thru Friday. Leave a voicemail with your contact information if we can not take your call immediately.RETURNS:
Our return policy applies when you have not installed the part on your car (see warranty tab for information on installed parts). Contact us first to authorize your return. Parts must be in their received condition and packaging, and must be received back free of damage for a credit. Parts must be returned within 30 days of purchase. Buyer is responsible for return shipping costs. If your order was shipped via UPS/USPS ground free of charge, then we will deduct an additional
5 return charge to cover our original shipping. Freight shipping orders that were shipped free of charge will have a minimum return charge of 25 to cover our original shipping. All returns subject to a 20% restocking fee, at the discretion of Benwood Auto Parts.
***5 STARS and POSITIVE FEEDBACK:***
We are here to ensure your complete 100% satisfaction. We will do everything we can to earn your 5 stars and Positive feedback. We automatically leave you positive feedback after receiving your payment. Please take the time to do the same for us.
Should you have any hesitation to leave negative or neutral feedback, or anything less than 5 star service, give us an email or call first. We are human and ocassionally make mistakes, so please do not take things personally. Let us try to make things right first! Thank you for your business!