Our full battery replacement service includes:
- Battery Replacement Parts
- ACR Certified Battery Replacement Service
- Test Verification Report
- Full physical integrity check
- Pressure test and inspection for cracks and fractures
- RF/Data transmission test
- Hydro Sensor Test
- Weight test and proper balancing of internal components
- Replacement of cap seal and o-rings
- Installation of the new battery
- Disposal of the old battery
- FREE Incoming & Outgoing Shipping in the United States
- 1 FREE Week Satellite Phone Rental (We will send you a code that can be redeemed for the cost of one
week's rental on an Iridium 9505A Satellite Phone. Rental period can be extended and minutes
can be added at an additional cost.)
When shipping your EPIRB for battery replacement, please be sure to
remove and include the antenna by following these instructions:
- Gently Remove the antenna by unscrewing at the base.
- Secure antenna to the body of your EPIRB with rubber band or tape prior to packaging.
ACR Electronics “Useful Life” Policy:
Stock batteries for most models of
ACR EPIRB subject to the following ACR Electronics “Useful Life” Policy:
This policy applies to
safety electronic products including, SARTs, EPIRBs, and VHF Radios
manufactured by ACR Electronics in Fort Lauderdale, FL, hereinafter
referred to as Products. Preamble:
electronics, unlike other types of electronics, cannot be used until
they fail. Their only use is in an emergency when they must work. Given
the unknown nature of the cumulate effect of extremes in usage, storage
and handling that safety electronics can be subjected to over time we
feel it is important to establish an interval after which these products
cannot be safely relied upon to perform as required in an emergency.
While it can vary based on many unknowable factors, we believe the
typical useful life of a well maintained safety electronic product is no
more than 17 years. After which the product's useful life will have
expired and it should be permanently removed from the beacon population
or relegated to back-up status.
These products require regular
service every 5 years. In addition to battery replacement, this service
extends the operating life of the Products by replacing critical
components and those that can under certain circumstances degrade more
quickly; such as o-rings, activation seals, etc. Products that are not
serviced at regular intervals of 5-years, +/- 6 months, may not perform
as expected if needed. A lack of service or improper service can cause a
beacon’s useful life to expire prematurely. Policy:
The typical service life of a properly maintained Product is limited to
12 years from date of manufacture. Products that are 12 years and 1
month or older from date of manufacture will not be serviced by ACR or
our Battery Replacement Centers. A Product that is 12 or less years old
from date of manufacture will be serviced as long as the unit appears
fit to be placed back into its final operational cycle. Service includes
the replacement of those items that must be replaced at service
intervals and the verification that the device appears to be in good
mechanical and electrical working condition by an ACR authorized service
ACR and our Battery
Replacement Centers reserve the right to refuse to service any Product
for no reason. ACR products are designed to withstand repeated exposure
to sun, humidity, temperature extremes and salt fog. However, while ACR
can choose to repair/replace any product at our discretion, ACR is not
obligated to service Products that have been abused or subjected to
excessively abusive environments such that the mechanical or electrical
integrity of the unit appears to have been compromised. ACR retains the
sole right to determine if a product has been abused. Effective Date:
This policy goes into effect immediately and applies to all Products being sold at this time and those that are in the field.
Q. How do I know when the battery is due for replacement?
A. It depends which unit you
have, but there is a battery expiration date label on every PLB or
EPIRB. Look for “battery needs to be replaced if used or by date shown”
on the body of the unit.
Q. Can I buy a battery from you and replace it myself?
A. No. The battery of any
EPIRB or PLB needs to be replaced by an ACR Certified Battery
Replacement Center (BRC), where trained technicians will perform this
service. The battery cannot be purchased by the end user. This is a life
saving device and you need to have the tools, hardware and software to
perform a battery replacement. Full functional testing is done on the
unit, after the battery is replaced, to make sure that the unit will
last another 5 years in the field.
Q. What will happen if I do not replace the battery every five years?
A. The chances of surviving a
life threatening situation is greatly diminished if proper care and
maintenance is not given to a beacon.
Q. Do I have to replace the battery if the beacon goes off by mistake and why?
A. Yes, as this is a
lifesaving device it should be diligently maintained to perform as
specified. For this unit to transmit for the full 24 or 48 hours it will
need a new battery as any inadvertent activation will deplete the
Q. Why must I replace the beacon’s battery at 5 years when it has an 11 year lifetime?
A. The battery does not have
an eleven year “useful” life; it has an eleven year SHELF life. Once
you install a battery in an EPIRB or PLB, current is being drawn when
you self test the unit during the 5 year “replacement” life. There is
also a minute current (in the micro amp range) being drained from the
battery, in the “rest state” of an EPIRB or PLB , during the full 5 year
period of the battery’s stated life. The battery is guaranteed to last
the full specified period of 24 or 48 hours if activated in an
emergency, any time during the 5 year replacement life. When the
“replacement due date” is past, the activation period of an EPIRB will
start to decline and cannot be guaranteed any longer.
*Notes For Battery Replacement Customers*
We carry a limited stock of batteries to ensure a five year
guarantee on every replacement we perform. Turnaround times may vary if
stock is not available at the time of service.
Non-Hazmat batteries are special-order so replacements will take an
additional several days to complete. There is also an additional $10.00
fee for Non-Hazmat battery replacements.
Please be aware that any EPIRB or PLB sent for repair with a
cracked or fractured housing will have to be sent to ACR Electronics in
Ft. Lauderdale, Florida for replacement, which may extend the turnaround
Attention international customers:
The Customs Value for return shipments is the actual amount paid
for battery replacement service. Any VAT or other customs taxes
assessed by the receiving country are the responsibility of the
International customers are responsible for their country's customs fees and policies.
If you have any questions about this Item, satellite
communications in general, or you would like to purchase service with us,
feel free to contact a sales representative:
Phone: 941.955.1020 Ext. 105
Toll-free: 877.943.6383 Ext. 105
“We appreciate your business”