- CONTACT US
- PAYMENT METHOD
- SHIPPING POLICY
- RETURN & WARRANLTY
- ABOUT REPLY
- ABOUT FEEDBACK
Work Time:Monday thru Saturday
Payment should be sent within 16 (SIXTEEN) days of auction closing.
1. Ship worldwide from New Jersey by USPS, and only to VERIFIED PAYPAL ADDRESS. Transport Delivery ETA. Package handling only takes 1 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
2. International Buyers – Please Note:
a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
b. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3. Please check your shipping address carefully before checkout, it can't be changed if order completed.
4. Orders placed on weekend will be shipped within 2 days.Notification of shipment with tracking number will be sent to buyers.
5. USPS First Class Mail: 2-5 business days
USPS Priority Mail: 2-3 business days
USPS Express Mail: 1 business day
USPS First Class Mail International: Varies
USPS Priority Mail International: 6-10 business days
USPS Express Mail International: 3-5 business days
6.Ship within 1 business day once payment completed. Notification of shipment with tracking No. will be sent to buyer.
7.We offer discounts for combine shipping. Please contact us first if you need combine shipping, and an invoice with discount will be sent to you.
8.Please allow 5 business days for delivery to US destinations on any eBay orders and 14 business days for delivery to any International destinations. We highly recommend our buyer choose priority/expess mail for international delivery which is much more stable.
Returns & Warranty:
1. Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, Please contact us with 5 days since you receive the item and and return to us within 30 days from the delivery date for exchange or refund.
2. Return shipping fee is the responsibility of buyer unless the return is a result of our mistake.And all NON-seller mistake returns for refund are subject to 20% re-stocking fee.
3. If you need return, please contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
All replies will be sent to your email box, if you don't get response within 24 hours (Sat. & Sun. excluded) please check your eBay My Messages in case that our emails will be filtered automatically by your settings.
1.If you are dissatisfied for any reason, please donot be quick to leave negative/neutral feedback or open case. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.
2. If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR.
Monday thru Saturday