FREQUENTLY ASKED QUESTIONS
Q:What if my part is not Rebuildable?
A: RETURN SHIPPING DUE, IF PART IS NOT REBUILDABLE.
NOT ALL MODULES ARE
REPAIRABLE, IF YOUR MODULE HAS HAD PREVIOUS ATTEMPTS OF REPAIR PLEASE CONTACT
US PRIOR TO PURCHASING THIS SERVICE. IF YOUR MODULE IS NOT REBUILDABLE, WE MAY
HAVE A REPLACEMENT IN OUR INVENTORY(Additional Cost)(Coding may be Required)
do I purchase this Rebuild Service?
A: Complete the
"Buy It Now". Once you have purchased the service to rebuild your
controller, click the R&R Form hyper link.
Complete the information on the form, don't forget to include your contact
telephone number. Include this form in your well packaged box and follow the next
Frequently Asked Question.
Q: How do I ship my part to you?
A: Outbound (From us to you) UPS Ground shipping is “FREE” &
included in this purchase, (Continental USA Only). Expedited shipping requires
a Fee, contact
us for expedited shipping costs. Make sure to
package the contents well to protect from damage. We return ship each package
with $500 of contents insurance and package using UPS packaging Guidelines.
Please keep in mind inbound & outbound shipping time, depending upon your
location shipping can take 2 to 5 business days each way. *P.O. Boxes are not
included in this Free Shipping offer.
Q: How do I know if my part has been
A: When your controller
has shipped we will update your Ebay account with tracking information
within 24 business Hours. We only ship to your confirmed PayPal address so
please check this before submitting your payment.
Q: Do you ship
A: We ship worldwide. Shipping
Charges depend upon location, Use our “Shipping Calculator” within this listing at
the Shipping Tab. All international packages will be shipped United States
Postal Service Please note that import duties, taxes and charges are not
included in the item price. Do not confuse them for additional shipping
charges. These charges are the buyer's responsibility. Please check with your
country's customs office to determine the additional charges prior to
shipping your part. .
PLEASE CHECK WITH
YOUR FREIGHT FORWARDER FOR ANY ADDITIONAL CHARGES OR CUSTOMS FEES, WE CAN NOT
RELEASE FOR RETURN UNTIL THESE ADDITIONAL CHARGES ARE PAID FOR IN FULL.THESE
FEES ARE NOT ADDED FEES BY OUR COMPANY, INSTEAD THEY ARE ADDED FEES BY THE
SHIPPER THAT WOULD BE CHARGED TO YOUR ACCOUNT PRIOR TO SHIPPING TO THE USA.
Q: Do You Offer
Rebuild Solutions for other Automotive Control Modules?
A: Yes, Please contact us; we are
always reverse engineering new solutions. Visit our Ebay Store for many other Rebuild Solutions.
Q: What is the 30-Day Money Back Guarantee?
A: Our 30-Day Money Back Guarantee on
the Rebuild Service covers each of our services. We want our customers
completely satisfied with our products. Please click the link to view our Terms of Service .