Unless otherwise stated
in the ad, standard shipping is to the 48 contiguous
US States only.
We may be able to ship some items
to Alaska, Hawaii, Puerto Rico, the US Virgin Islands and certain other US territories, Post Office boxes, and APO/FPO
addresses, but you must request a shipping quote prior to bidding or buying a product. Not all items can be shipped to these locations. Please email us to ask BEFORE bidding or buying.
Sorry, we do not offer local pickups.
Most items ship within
1 to 2 business days after confirmation and verification
of your payment information. Tracking information
will be emailed to you when it becomes available.
If there should be a delay of 7 days or more for shipping
you will be contacted immediately regarding this.
If you checkout Sunday
through Thursday, we will process your payment the
next business day. If you checkout on Friday or Saturday,
we will process your payment on Monday or the next
business day. Orders are not processed on weekends
Please see the ad
listing for shipping charges or use the shipping calculator,
if one is provided in the ad, to determine shipping
charges to your area.
We will try to combine
shipping for you when we can. However, because we
have several warehouses nationwide, it's not always possible to combine shipping on all items. Oversized
and large office equipment generally ships in it's
own box, therefore shipping cannot be combined on
All shipping fees
and return shipping charges are non-refundable. NO EXCEPTIONS.
ALL SALES ARE FINAL, however Manage My Printing will accept returns
for EXCHANGE on items that have arrived
to you defective. If the item you have ordered is
defective, contact us within seven (7) days of package
receipt and we will replace the defective item for
you with an item of equal functionality. In the event
that a suitable replacement is not available, a refund
will be issued in the form of the original payment
method or a company check.
You must obtain and
RMA number and follow our conditions of return in
order to send a defective product back for a replacement. No returns will be accepted without the RMA form we issue in the box. Please review our Returns
Policy page for further instructions on how to
We DO NOT pay for return shipping on defective
merchandise, as we are not responsible for factory
defects, because we are not a product manufacturer
and we do not produce the parts we carry (similar
to a standard walk-in store). We do however ship the
replacement merchandise back to you at our expense,
thus splitting the overall shipping costs with you.
To request an RMA for a defective item that was received within the last seven (7) days for an exchange, please click here. All original packaging and tags must be intact. No returns without original box or tags.