- About Us
- Contact Us
1. With the long-term support from reliable factories, Multi-function1002 has being providing our customers with high quality products and excellent service in the area of laptop battery, camera & photo accessories, cell phones & PDAs Accessories, pet supplies, and various electronic products. With the growing of world economy, our overall management philosophy is to deliver high quality products in less time and at a lower cost. Owning the warehouses in US, timely shipment and a capacitive inventory line ensure us to deliver your items promptly.
2. Multi-function1002 is committed to provide dealers, installers, and retailer with tech edge and high quality products. We understand what to make your clients satisfied. You take care of your customers and we will take care of you. You can rely on us and make any purchasing in our store with confidence.
1. All payments must be prepaid.
2. We only accept payment via Paypal. Please kindly check if you can do the payment via PayPal before placing an order.
1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
2. Items are generally shipped out the next business day after your payment has been cleared (Sat. & Sun. excluded.)
3. Orders from the United States will all be shipped out via USPS. The shipment usually takes 3-7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase.
4. Local pick up is not available.
5. Customers in Porto Rico, Alaska and Hawaii are recommended to contact us for shipping details(shipping cost&time) before placing an order.
6. NO International Shipping, including Canada.
* This product comes with 30-Day Money Back Guarantee.
* If you receive an item and it doesn't work properly, please contact us first, our Customer Service Representative will follow up and solve it for you!
* If you don't like the item you received in 7 days, please contact us for return address for refund, but, we will deduct the shipping cost in sending you the goods from the refund.
* In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
* For all returned products, buyers MUST contact us for the returning address and RMA Number.
1. Warranty will be valid for 12 months against manufacturing defect.
2. Warranty shall not apply to the following circumstances:
a)Damage caused by undue ware& tear, misuse, improper installation or operation, neglect, accidents.
b)Damage caused by natural disaters,flood fire,lightning or pollution.
c)If item was opened, any parts removed or repaired by any unauthorized person.
d)If damaged parts is the TFT screen or the screen has less than 3 dead pixels.
e)No warranty will be given for incomplete warranty card.
1. We have always been trying to provide the best service and reliable products for every customer, however, accident may happen sometimes, please contact us to resolve any issue before leaving a negative feedback.
2. Any question please feel free to contact us through eBay message center